The hotel upon arrival was excellent looking with led lights and well lit parking light and nice looking landscaping. The lobby was clean and fresh, and the front desk staff looked eager to help. The hall way to the room looked dated and showing excess wear and tear. The guest room was clean but definitely showing its wear and tear. The drywall repairs were totally unprofessional, and the painted room wasnt done correctly. The furniture was dated but in good condition. Two nights in a row the front desk didnt put in the wake up call. Good thing we did a back up on our phone!!!!
Comment from Hotel Management
Apr 5, 2017 by Patel, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Best Western Plus Northwest Inn & Suites