Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Hilton Garden Inn Houston NW/Willowbrook

Photo gallery

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, laptop workspace

Overview of Hilton Garden Inn Houston NW/Willowbrook

Hilton Garden Inn Houston NW/Willowbrook

3 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationHouston Methodist Willowbrook Hospital4 min walk
  • Popular LocationAerodrome14 min walk
  • Popular LocationWillowbrook Mall16 min walk
  • AirportHouston, TX (IAH-George Bush Intercontinental)21 min drive

Expedia Travel Week

Save up to 60% when you book by June 12, 2021 and travel by January 31, 2022. *Terms apply

Choose dates to view prices

About this area

Houston

In the business district, Hilton Garden Inn Houston NW/Willowbrook is in Houston's Willowbrook neighborhood, an area with good shopping. Travelers who have shopping on the agenda can visit Willowbrook Mall and Greenspoint Mall. Looking to enjoy an event or a game while in town? See what's happening at Sam Houston Race Park or Aerodrome. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as rock climbing.
Popular Location

What's nearby

  • Houston Methodist Willowbrook Hospital - 4 min walk
  • Aerodrome - 14 min walk
  • Willowbrook Mall - 16 min walk
  • Mandolin Gardens Park - 4 min drive
  • Champions Golf Club - 5 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 21 min drive

Restaurants

  • BJ's Restaurant & Brewhouse — 10 min walk
  • Kirin Japanese Seafood & Sushi Buffet — 11 min walk
  • Becks Prime — 12 min walk
  • Fuddruckers — 14 min walk
  • Olive Garden — 15 min walk

About this property

Hilton Garden Inn Houston NW/Willowbrook

Suburban Houston hotel in Willowbrook, near Willowbrook Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 171 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sofa beds and refrigerators. Other amenities available to guests include microwaves, room service, and hydromassage showerheads.
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations are furnished with queen sofa beds. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 37-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 mi
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6 AM–10 AM: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4500 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 12.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook
Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Houston NW/Willowbrook Houston
Hilton Garden Inn Houston NW/Willowbrook Hotel Houston

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 152 out of 284 reviews
5 - Excellent 54%
Rating 4 - Good. 81 out of 284 reviews
4 - Good 29%
Rating 3 - Okay. 28 out of 284 reviews
3 - Okay 10%
Rating 2 - Poor. 13 out of 284 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 284 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was hands on
Stayed 3 nights in Apr 2021

3/5 Okay

Stayed 2 nights in Apr 2021

1/5 Terrible

Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021