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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, in-room safe, laptop workspace

Guest reviews

4.2/5 Very Good
277 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationHouston Methodist Willowbrook Hospital4 min walk
Popular LocationAerodrome14 min walk
Popular LocationWillowbrook Mall16 min walk
AirportHouston, TX (IAH-George Bush Intercontinental)21 min drive

Choose dates to view prices

  • King Bed With Qn Sofabed

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsKing Bed With Qn Sofabed
  • King Jr Suite W/ Sofabed

    4/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsKing Jr Suite W/ Sofabed
  • 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details2 Double Beds
  • Deluxe, One King Bed, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe, One King Bed, Accessible
  • Suite

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite
  • Suite

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsSuite
  • Room, Accessible

    4.3/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, Accessible
  • Room, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More detailsRoom, Accessible
  • Room, Accessible

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, Accessible
  • Room, Accessible

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsRoom, Accessible
  • Room, 2 Queen Beds (Drinks & Snacks)

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds (Drinks & Snacks)
  • Room (Drinks & Snacks)

    Room amenities

    • Sleeps 4
    • 1 Double Sofa Bed
    More detailsRoom (Drinks & Snacks)

About this area

Houston

In the business district, Hilton Garden Inn Houston NW/Willowbrook is in Houston's Willowbrook neighborhood, an area with good shopping. Travelers who have shopping on the agenda can visit Willowbrook Mall and Greenspoint Mall. Looking to enjoy an event or a game while in town? See what's happening at Sam Houston Race Park or Aerodrome. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as rock climbing.

Visit our Houston travel guide
Map
Popular Location

What's nearby

  • Houston Methodist Willowbrook Hospital - 4 min walk
  • Aerodrome - 14 min walk
  • Willowbrook Mall - 16 min walk
  • 100 Acre Wood Preserve - 5 min drive
  • Champions Golf Club - 5 min drive

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 21 min drive

Restaurants

  • Starbucks - 10 min walk
  • Kolache Factory - 11 min walk
  • Kirin Japanese Seafood & Sushi Buffet - 11 min walk
  • Dimassi's Mediterranean Buffet - 12 min walk
  • Fuddruckers - 14 min walk

About this property

Hilton Garden Inn Houston NW/Willowbrook

Suburban Houston hotel in Willowbrook, near Willowbrook Mall
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. All 171 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like sofa beds and refrigerators. Other amenities available to guests include microwaves, room service, and hydromassage showerheads.
Hilton Garden Inn Houston NW/Willowbrook offers 171 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations are furnished with queen sofa beds. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. 37-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Free area shuttle up to 5 mi
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (4500 square feet)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

This property is closed from April 24 2020 to August 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 72 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the fitness facility or spa tub

Property is also known as

Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Nw
Hilton Garden Inn Nw Hotel
Hilton Garden Inn Nw Hotel Houston
Hilton Garden Inn Nw Houston
Hilton Garden Inn Houston Nw Hotel
Hilton Garden Inn Houston Northwest Hotel Houston
Hilton Garden Inn NW/Willowbrook Hotel
Hilton Garden Inn NW/Willowbrook
Hilton Garden Inn Houston Northwest Hotel
Hilton Houston Nw Willowbrook
Hilton Garden Inn Houston NW/Willowbrook Hotel
Hilton Garden Inn Houston NW/Willowbrook Houston
Hilton Garden Inn Houston NW/Willowbrook Hotel Houston

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Houston NW/Willowbrook and receive a full refund?
Yes, Hilton Garden Inn Houston NW/Willowbrook offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Houston NW/Willowbrook cancellation policy on our site for more details about any exclusions or requirements.
Does Hilton Garden Inn Houston NW/Willowbrook have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hilton Garden Inn Houston NW/Willowbrook?
Hilton Garden Inn Houston NW/Willowbrook doesn't offer parking.
What time is check-in at this property?
Check-in is from 4 PM–midnight.
What time is check-out at Hilton Garden Inn Houston NW/Willowbrook?
Check-out is at noon.
Where is this property located?
Located in Willowbrook, this hotel is within 1 mi (2 km) of Houston Methodist Willowbrook Hospital and Willowbrook Mall. Aerodrome and Mandolin Gardens Park are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Hilton Garden Inn Houston NW/Willowbrook

4.2
Very Good
5 - Excellent
148
4 - Good
80
3 - Okay
27
2 - Mediocre
13
1 - Poor
9
4.5
Cleanliness
4.3
Service and Staff
3.8
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and friendly and plenty of parking lot. Will be looking forward to staying there again.

Stayed 1 night in Feb 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Parking lot had enough parking, kind staff and room was clean and well cared for

    Stayed 4 nights in Jan 2020