6/10 Okay
Keyota
Jun 19, 2024
Disliked: Cleanliness
I didn’t have a problem with the staff everyone was kind and professional. However once I got to my room it looked clean until I saw a couple of roaches and the toilet didn’t flush unless you held the handle down. There was a stain on the quilt. When I asked for it to be replaced and for room service to clean the rooms better I was told they didn’t have any more blankets only sheets..very disappointed. Room service charged me $10 for a stain towel after I checked out which I didn’t do smh I definitely emailed the supervisor about that after everything I had experienced was unacceptable. Overall the hotel is in a spot where everything is in reach but I wouldn’t stay here again.
Keyota
Stayed 6 nights in Jun 2024