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Residence Inn by Marriott Houston Katy Mills

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Front of Property - Evening/Night
Exterior
Restaurant
Free daily buffet breakfast

Overview of Residence Inn by Marriott Houston Katy Mills

Residence Inn by Marriott Houston Katy Mills

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Kitchen

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
25401 Katy Mills Parkway, Katy, TX, 77494

Explore the area

  • Popular LocationKaty Mills Mall4 min walk
  • Popular LocationTyphoon Texas2 min drive
  • Popular LocationLeonard E. Merrell Center3 min drive
  • AirportHouston, TX (SGR-Sugar Land Regional)25 min drive

Choose dates to view prices

About this area

Katy

Located in Katy, Residence Inn by Marriott Houston Katy Mills is connected to a shopping center. Golf Club at Cinco Ranch and Meadowbrook Farms Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Katy Mills Mall and LaCenterra at Cinco Ranch. Traveling with kids? Consider Typhoon Texas and Dewberry Farm. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
Visit our Katy travel guideOpens in a new window
Map

What's nearby

  • Katy Mills Mall - 4 min walk
  • Typhoon Texas - 2 min drive
  • Leonard E. Merrell Center - 3 min drive
  • Katy Veterans Memorial Museum - 4 min drive
  • Memorial Hermann Katy Hospital - 5 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 46 min drive

Restaurants

  • Los Cucos Mexican Restaurant — 4 min walk
  • Red Lobster — 4 min walk
  • TGI Friday's — 4 min walk
  • Beijing Ranch — 7 min walk
  • Whataburger — 12 min walk

About this property

Residence Inn by Marriott Houston Katy Mills

3-star family-friendly hotel near Katy Mills Mall
Take advantage of a free breakfast buffet, a free manager's reception, and a terrace at Residence Inn by Marriott Houston Katy Mills. For some rest and relaxation, visit the hot tub. Enjoy the 24-hour gym, as well as activities like basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a firepit.
Other perks at this hotel include:
  • An outdoor pool
  • A free area shuttle, self parking (surcharge), and express check-out
  • Express check-in, an elevator, and a computer station
  • Coffee/tea in the lobby, a TV in the lobby, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 126 individually furnished rooms boast comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and separate dining areas. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Pillowtop mattresses, sofa beds, and free cribs/infant beds
  • Partially open bathrooms with shower/tub combinations and free toiletries
  • 37-inch HDTVs with Netflix and digital channels
  • Separate sitting areas, separate dining areas, and kitchens

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (USD 7.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle

Food and drink

  • Free buffet breakfast available daily
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Basketball
  • Mini golf
  • Outdoor pool
  • Shopping mall
  • Shopping
  • Spa tub

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (500 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 37-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer and dryer

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per stay
Dogs and cats welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Katy Mills Residence Inn
Marriott Katy Mills
Marriott Residence Inn Houston Katy Mills
Residence Inn Houston Katy Mills
Residence Inn Katy Mills
Residence Inn Katy Mills Houston
Residence Inn Marriott Houston Aparthotel Katy Mills
Residence Inn Marriott Houston Katy Mills
Residence Inn Marriott Katy Mills
Residence Inn Marriott Houston Katy Mills Aparthotel
Resince riott Houston Katy Mi
By Marriott Houston Katy Mills
Residence Inn by Marriott Houston Katy Mills Katy
Residence Inn by Marriott Houston Katy Mills Hotel
Residence Inn by Marriott Houston Katy Mills Hotel Katy

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 310 out of 447 reviews
5 - Excellent 69%
Rating 4 - Good. 94 out of 447 reviews
4 - Good 21%
Rating 3 - Okay. 24 out of 447 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 447 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 447 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities
Write a review

3/5 Okay

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Close to my dad's. We have stayed here before. LOVE the 2 bedroom suite for our large family & 2 Bathrooms!! Cleanliness was not very good- several hairs in bathrooms, hallways and lobby floors need vacuuming, short linens & pillows for the sofa bed. We were able to get them from front desk. Staff seemed stressed and not kind. Had an issue w checking in and the reservation was doubled. She did fix it and then our rate went up $25/night. I understand that getting workers has been hard. So are we just to expect zero customer service?? No greetings, no Thank yous, just pretty rude staff in general. We stayed in Dallas ar a different hotel chain 5 weeks ago and had an amazing experience and San Antonio 3 weeks ago and it was great! So I think it is this hotel or chain. Not sure we got our points, either. Breakfast was good, shorter time window now. Prices have gone up so staff needs more training, encouragement or something.
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing was negative for us, is breakfast started at 7 and had to leave earlier than that.
Stayed 1 night in Nov 2021

3/5 Okay

Traveled with family and small children, Traveled with pets
Liked: Amenities, property conditions & facilities
I had already stayed here before (about 8 months ago) and I was surprised by the friendliness of the staff. This time, not so much! They were not very nice. The hotel was clean, however, I feel like only once a week for housekeeping is not acceptable. I understand it is related to COVID but it is time to go back to normal.
Stayed 1 night in Oct 2021

3/5 Okay

Stayed 5 nights in Oct 2021

3/5 Okay

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
Upon arrival I was greeted by a musty smell in the room. It definitely was from the AC. The filters need to be changed. The beds were very comfortable. Housekeeping due to Covid is only once a week which is very much an inconvenience fir an extended stay. We stayed in a one bedroom which was in between the buildings which took away most natural sunlight and made the room seem very enclosed. Poor architecture. The staff was friendly and my daughter enjoyed the pool. Too many pets allowed. Would not stay again.
Stayed 4 nights in Oct 2021