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Overview of Wyndham Garden Houston Willowbrook

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Indoor/Outdoor Pool
Outdoor Spa Tub
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Wyndham Garden Houston Willowbrook

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationPrairie View A&M University7 min walk
    Popular LocationAerodrome3 min drive
    Popular LocationHouston Methodist Willowbrook Hospital3 min drive
    AirportHouston, TX (IAH-George Bush Intercontinental)22 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

    3.6/5 guest room rating

    Room amenities

    • 330 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking (Mobility Accessible)

    4/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking (Mobility Accessible)

    4.1/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 1 Queen Bed, Non Smoking (Mobility Accessible)

    4.4/5 guest room rating

    Room amenities

    • 325 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room, 1 King Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 322 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Houston

Located in Houston, Wyndham Garden Houston Willowbrook is in the business district and near the airport. Travelers who have shopping on the agenda can visit Willowbrook Mall and Vintage Park. Looking to enjoy an event or a game? See what's going on at Sam Houston Race Park or Berry Center.
Popular Location

What's nearby

  • Prairie View A&M University - 7 min walk
  • Aerodrome - 3 min drive
  • Houston Methodist Willowbrook Hospital - 3 min drive
  • Mandolin Gardens Park - 3 min drive
  • Willowbrook Mall - 3 min drive

Getting around

  • Houston Station - 26 min drive
  • AirportGeorge Bush Intercontinental Airport (IAH) - 22 min drive

Restaurants

  • Preston's — 1 min walk
  • Redfish Grill — 18 min walk
  • Soto's Cantina — 3 min drive
  • Kirin Japanese Seafood & Sushi Buffet — 3 min drive
  • Saltgrass Steak House — 3 min drive
View in a map

About this property

Wyndham Garden Houston Willowbrook

3-star hotel near Houston Methodist Willowbrook Hospital
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free manager's reception. Additionally, a snack bar/deli, a spa tub, and a 24-hour business center are onsite. All 151 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Wyndham Garden Houston Willowbrook offers 151 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Count on Us (Wyndham)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking is wheelchair accessible
  • Free area shuttle up to 5.00 mi

Food and drink

  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - March 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn HOUSTON NORTHWEST
Wyndham Houston Willowbrook
Holiday Inn WILLOWBROOK
Holiday Inn WILLOWBROOK Hotel
Holiday Inn WILLOWBROOK Hotel HOUSTON NORTHWEST
WILLOWBROOK Holiday Inn
Holiday Inn Houston Northwest Willowbrook Hotel Houston
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Willowbrook Hotel
Wyndham Garden Houston Willowbrook
Wyndham Garden Willowbrook
Wyndham Garden Houston Willowbrook Hotel
Wyndham Garden Houston Willowbrook Houston
Wyndham Garden Houston Willowbrook Hotel Houston

Frequently asked questions

Can I cancel my reservation for free at Wyndham Garden Houston Willowbrook and receive a full refund?
Yes, Wyndham Garden Houston Willowbrook offers free cancellation on select room rates, because flexibility matters! Please refer to Wyndham Garden Houston Willowbrook cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Wyndham Garden Houston Willowbrook?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Wyndham Garden Houston Willowbrook on Jan 28, 2021 start from $46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Wyndham Garden Houston Willowbrook pet-friendly?
No, pets are not allowed at this property.
How much is parking at Wyndham Garden Houston Willowbrook?
Self parking is free at this property.
What time is check-in at Wyndham Garden Houston Willowbrook?
Check-in is from 3 PM - 3:00 AM. Early check-in is available for a fee of USD 40 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Wyndham Garden Houston Willowbrook?
Check-out is at noon.
Where is Wyndham Garden Houston Willowbrook located?
Situated near the airport, this hotel is within 3 mi (5 km) of Houston Methodist Willowbrook Hospital, Willowbrook Mall, and Vintage Park. Sam Houston Race Park and Berry Center are also within 16 mi (25 km).
3.8
Good
Rating 5 - Excellent. 295 out of 807 reviews
5 - Excellent 37%
Rating 4 - Good. 253 out of 807 reviews
4 - Good 31%
Rating 3 - Okay. 118 out of 807 reviews
3 - Okay 15%
Rating 2 - Poor. 70 out of 807 reviews
2 - Poor 9%
Rating 1 - Terrible. 71 out of 807 reviews
1 - Terrible 9%

4.0/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Everything was broken down, the toilet, the phone in the room was not working, the elevator was broken on the side of the hotel we were at. They are short on towels and sheets and toilet paper everyday. Overall the hotel stay was very poor
Stayed 6 nights in Jan 2021

2/5 Poor

Business traveler
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Caution Hidden extra fees on booking at this location you will have to pay extra $50 for a non-smoking deposit You will get refunded after You check out 5 to 10 business days later I wish Expedia or this hotel was more detailing on that before booking. The room that I was giving was horrible walking in it smell like Cigarettes bad I felt like I was getting cancer just walking in there. I can’t believe that they would rent the room out knowing how bad it smells . This made me want to cancel ,unfortunately it couldn’t be done. Due to management not being there.OK the lady at the front desk was very nice and got a few different room . Can’t complain about the stuff she was nice but the cleanest there’s trash all over the parking lot it smells like cigarettes at the front desk when walking in very strong smell and the rooms are not clean out a room with no toilet paper . This was ridiculous I would never recommend this location to anybody.
Stayed 1 night in Jan 2021

1/5 Terrible

Traveled with family and small children
Happy face iconLiked: Cleanliness, amenities
Sad face IconDisliked: Staff & service, property conditions & facilities
Apparently this hotel has frequent vehicle break ins
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and clean rooms. Would go again for sure
Stayed 1 night in Jan 2021

4/5 Good

Stayed 2 nights in Dec 2020

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