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"Overall quality was excellent."

"Beautiful, Well-Managed Hotel with Solid Service A very good experience at the Sofitel Hongqiao. The staff were kind and made a noticeable effort to be helpful, which I valued. This positive atmosphere is a clear reflection of good management and training. The hotel's design is the real standout—the spaces are beautifully decorated, from the grand entrance to the rooms. The high-quality materials give a strong sense of luxury. My stay was enjoyable and the environment definitely elevated my business trip into a more relaxing experience."

"Good hotel. Short walk from Hongqiao station."

"Friendly staff always willing to help"

"Quite and professionals "

"Fantastic stay experience as always. Special kudos and thanks to Ms Divya Sawant who took great care and gave a great welcome. Thanks also to the room cleaning staff who did a great job"

"The front desk Ada , she checked me in and gave a smile every time when I passed the lobby. The trainee Jonathan was very helpful , when my tablet could not connect to Internet. 👍👍👍👏👏👏"

"Excellent service and quality "

"Hotel is modern design. 2 min walk to shopping mall with subway station. Hotel is on 3 storey of an elevated structure so there is no road traffic. Very quiet and cosy. Room is one bedroom suite. Clean and comfortable. Highly recommend."