“Overall I had a good stay. The hotel was clean and the employees in general were very good, polite and helpful.
The only issue was at check-in. I arrived a little early and I asked the person at the front desk, I believe she was the manager, if I could check in early. I understood there would be a fee to pay. Her response was a bit rude and not very professional, her tone of voice was not friendly.
I do understand though that they were very busy that day because there were two weddings……
“Overall I had a good stay. The hotel was clean and the employees in general were very good, polite and helpful.
The only issue was at check-in. I arrived a little early and I asked the person at the front desk, I believe she was the manager, if I could check in early. I understood there would be a fee to pay. Her response was a bit rude and not very professional, her tone of voice was not friendly.
I do understand though that they were very busy that day because there were two weddings……
Julio