“I hate to even write this but sadly the experience was terrible 😔 They told us the wrong room number twice, then didnt even know what was available to give to us on our already paid room. There was only two helpful people and unfortunately I didnt catch their names. The gentleman who helped us finally to our room also worked night audit that night, 9/4/26. Wifi was out so no TV which wasnt bad bc we only came for the night for a concert which is why sadly I didnt catch the dirtiesness of the……
“I and my colleague, We had a great stay at Hampton Inn Detroit/Auburn Hills-North. The breakfast was good — omelettes, sausage, potatoes, bagels , DIY waffles, with some healthy options available too. The staff were always friendly and welcoming, making us feel at home. The location is perfect — just next to the outlet, and it’s very convenient for dining and shopping. Highly recommend this hotel!”
“I checked in at 8 pm.Room is dirty with someone’s hair on the desk and room is filled with someone else’s perfume smell. Toilet still have paper in it. The room card’s demagnetize frequently. I have to go to front desk to reactivate again and again. Happened to have my door card deactivated unfortunately around 1am while getting some ice. No one’s at the reception and no staff is around. Waited there till around 3:15am when the reception lady returned from somewhere. Definitely terrible……