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Sheraton Indianapolis Hotel at Keystone Crossing

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Indianapolis Hotel at Keystone Crossing

Sheraton Indianapolis Hotel at Keystone Crossing

4 out of 5

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
8787 Keystone Crossing, Indianapolis, IN, 46240

Explore the area

  • Popular LocationFashion Mall at Keystone3 min walk
  • Popular LocationFastimes Indoor Karting4 min drive
  • Popular LocationCastleton Square11 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)38 min drive

Choose dates to view prices

About this area

Indianapolis

Located in Indianapolis, Sheraton Indianapolis Hotel at Keystone Crossing is connected to a shopping center. Fashion Mall at Keystone and Glendale Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Grand Park and Flowing Well Park. Ready for a night out? Consider Ruoff Home Mortgage Music Center and Hamilton County 4-H Fairgrounds. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Fashion Mall at Keystone - 3 min walk
  • Fastimes Indoor Karting - 4 min drive
  • Flowing Well Park - 9 min drive
  • The Historic Ambassodor House & Heritage Gardens - 9 min drive
  • Castleton Square - 11 min drive

Getting around

  • Indianapolis Station - 32 min drive
  • Indianapolis International Airport (IND) - 38 min drive

Restaurants

  • Keystone Cafe — 1 min walk
  • The Cheesecake Factory — 4 min walk
  • Sullivan's — 5 min walk
  • Cafe Patachou — 5 min walk
  • P.F. Chang's — 5 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Eco-friendly hotel connected to a shopping center in Indianapolis with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 395 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. WiFi and room service are standard, as are flat-screen TVs with satellite channels. Housekeeping is available once per stay.
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 11 per day)
  • Valet parking on site (USD 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Shopping mall
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7344 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from February 9 2021 to December 31 2021 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 11 per day
  • Valet parking fee: USD 19 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 988 out of 2008 reviews
5 - Excellent 49%
Rating 4 - Good. 545 out of 2008 reviews
4 - Good 27%
Rating 3 - Okay. 230 out of 2008 reviews
3 - Okay 11%
Rating 2 - Poor. 133 out of 2008 reviews
2 - Poor 7%
Rating 1 - Terrible. 112 out of 2008 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Business traveler
Disliked: Staff & service, property conditions & facilities
The location of the hotel is great , but few things the need a direct attention: - The front desk staff are under trained especially ( Pauleite ) I was standing in front of her and we did have an eye contact even though she was ignorant and totally unprofessional in the hospitality basic service . -The main room light was flashing ON & OFF on its own . -The Pillows are not comfortable at ALL . -The Out door main A/C hotel compressor I Believe was going bad the you can hear it from 6 or 7 blocks away not kidding all day long for 2 my 2 days stay . -The shampoo quality is really really poor that the dollar store items are better than the hotel shampoo I am very honest . I did thing that the Sheraton is a great hotel but after this I am very disappointed.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment was excellent
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No review
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look
Stayed 3 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice place
Stayed 2 nights in Jul 2021