Camas con efecto memoria y caja de seguridad en la habitación

Opiniones de Wyndham Garden Jacksonville

3 out of 5
Wyndham Garden Jacksonville
4660 Salisbury Road, I-95 Exit 344 (Butler Boulevard), Jacksonville, FL

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 450 de 1428 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 325 de 1428 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 250 de 1428 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 211 de 1428 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 192 de 1428 opiniones" "

7.0/10

Limpieza

7.6/10

Servicio y personal

6.6/10

Servicios

6.8/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Luis

Ok
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Luis,While we are delighted you chose to stay with us, we are concerned that your experience did not meet your expectations. We are committed to ensuring your next visit is even better; just let us know how we can.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Reynier Nelson, Aberdeen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La atención
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Reynier,We take great pride in our team's commitment to providing exceptional service and ensuring our guests feel valued and supported throughout their stay. Your positive feedback is greatly appreciated and we look forward to welcoming you back to Wyndham Garden Jacksonville for more great service.Yours in hospitality,Jason Penkacik,General Manager.

6/10 Aceptable

Rigoberto

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Rigoberto

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Rigoberto

Viaje de negocios
No le gustó: Limpieza
Bien ubicada
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Rigoberto,Thank you for choosing to stay with us during your recent trip. It's great to hear that our convenient location served you well during your visit. If there was anything we could have done differently to improve your experience, please don't hesitate to reach back out to us. The pleasure was all ours, and we hope to welcome you back in the future.Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bueno

Janfred, Tampa

Se hospedó 2 noches en marzo de 2024

4/10 Malo

Rosa

No le gustó: Limpieza y condiciones de la propiedad
Bad
Se hospedó 4 noches en enero de 2024
Respuesta de General Manager, el 1 feb. 2024
Dear Rosa,Guest satisfaction means everything to our team, so we're sorry to hear there were concerns during your stay. To better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We're grateful for your time and wish you safe and happy travels.Yours in hospitality,Jason Penkacik,General Manager.

2/10 Terrible

Maykler

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool was not available and it is something that should be said when making the reservation bathroom in the room dirty a neighbor experience
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 10 dic. 2023
Dear Maykler,Thank you for staying with us during your time in Jacksonville. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. Additionally, we'll be sure to share your report with our team to determine ways of making our pool availability more prominent moving forward. It was a pleasure having you here, and we wish you safe travels.Safe Travels,Jason Penkacik,General Manager.

10/10 Excelente

Edwin

Le gustó: Servicio y personal y condiciones de la propiedad
Todo perfecto
Se hospedó 2 noches en mayo de 2023
Respuesta de General Manager, el 13 may. 2023
Dear Edwin,We are absolutely thrilled to hear that your experience at Wyndham Garden Jacksonville was perfect. Your satisfaction means the world to us, and we're delighted to have met and exceeded your expectations. From the moment you stepped through our doors until the time of your departure, we aimed to create a truly remarkable experience. Your feedback is invaluable, and it motivates us to continue delivering exceptional service to each and every guest. We can't wait to welcome you back for another perfect stay!Safe Travels,Jason Penkacik,General Manager.

4/10 Malo

Edison Felipe

Viaje de negocios
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Liliana

Viaje familiar
Nada para destacar
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 16 feb. 2023
Dear Liliana,We appreciate you taking a moment to share your rating and are happy to see that you enjoyed your visit with us overall. That being said, our goal is always 100% guest satisfaction, so we encourage you to reach out with any ways that we could have added to your visit. Thank you, and we hope to hear from you soon! Pleasant Journeys,Jason Penkacik,General Manager.

10/10 Excelente

Cesar

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Jaime

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Solo estuve una noche para dormir por trabajo. Cubrió mis expectativas.
Se hospedó 1 noche en enero de 2023
Respuesta de General Manager , el 19 ene. 2023
Dear Jaime,We are happy to hear this! Thank you for trusting Wyndham Garden Jacksonville with your comfort. Hopefully, we will be your first stop when your travels bring you back this way!Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Lazaro

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno
Se hospedó 1 noche en enero de 2023
Respuesta de General Manager, el 8 ene. 2023
Dear Lazaro,It was our pleasure to host you at Wyndham Garden Jacksonville. We're pleased you had an excellent stay with us in Jacksonville. Safe travels, and come back soon!Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Erica Azucena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👌
Respuesta de General Manager, el 9 ene. 2023
Dear Erica,Thank you for the wonderful review of Wyndham Garden Jacksonville! We love knowing our guests were impressed with their stay and hope to have the opportunity to welcome you back again someday.Pleasant Journeys,Jason Penkacik,General Manager.

8/10 Bueno

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Solo para dormir
Experiencia normal
Se hospedó 1 noche en diciembre de 2022
Respuesta de General Manager, el 2 ene. 2023
Dear Jorge, Thank you for taking a moment to leave us a review. We're pleased to know that you were satisfied with your experience. If you have any suggestions for how to make your next visit exceed expectations, please feel free to reach out to us offline.Safe Travels,Jason Penkacik,General Manager.

10/10 Excelente

Garcilaso

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Alba

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 1 noche en octubre de 2022
Respuesta de General Manager, el 17 oct. 2022
Dear Alba,Thank you for the outstanding rating of your recent experience at Wyndham Garden Jacksonville. It brings great satisfaction to our team to know that you enjoyed your stay with us. Please allow us to host you again should you return to Jacksonville. Familiar faces are a welcome sight, so come back soon!Pleasant Journeys,Jason Penkacik,General Manager.

2/10 Terrible

Enain

Se hospedó 2 noches en junio de 2022

6/10 Aceptable

Yobani

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de GM, el 25 ene. 2022
Thank you for your patronage and your comments as it is through that we can ensure a better experience for all guests. Jason Penkacik General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Blanca

Viaje familiar
Le gustó: Servicio y personal
Todo bien
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager, el 12 oct. 2021
Dear Blanca, It was a pleasure welcoming you to Wyndham Garden Jacksonville. We are delighted to hear you enjoyed your time with us and hope you will give us another chance to earn your five-star rating the next time you are in the area. Safe Travels, Jason Penkacik, General Manager.

10/10 Excelente

Zahilys

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2021
Respuesta de Marcy, el 23 sept. 2021
Thank You for stay and the score you gave us. It was our pleasure.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El servicio
Se hospedó 1 noche en julio de 2021
Respuesta de Marcy, el 20 jul. 2021
Thank You

8/10 Bueno

Cliente verificado

Viaje familiar
No
Se hospedó 1 noche en julio de 2021
Respuesta de Marcy, el 5 jul. 2021
Thank You

8/10 Bueno

Dee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not enough soap in the room, only one bar.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 10 may. 2024
Dear Dee,Thank you for taking the time to provide your review of Wyndham Garden Jacksonville. Your feedback is appreciated, and we will address this with housekeeping to make sure rooms are adequately stocked with supplies. We look forward to you staying with us again. Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bueno

Randy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was overall pretty nice, but a little worn. The t.v. had some issues, but eventually worked.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Randy,Thank you so much for your review. We want each guest to have a five-star experience, and we're sorry to hear we didn't hit that mark for you this time. However, we appreciate your feedback, which we will utilize to ensure a more comfortable and refreshing stay for future guests. We hope you'll consider staying with us again soon.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Raven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked ho it was close to eating spots and that the staff were very respectful and helpful.
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Raven,Thank you for choosing Wyndham Garden Jacksonville and for sharing your five-star review! We are thrilled to hear that our friendly service and location added to the enjoyment of your recent stay. It was a pleasure to host you and we look forward to welcoming you back again soon.Yours in hospitality,Jason Penkacik,General Manager

8/10 Bueno

Mathew

Viaje familiar
Le gustó: Limpieza
Affordable and convenient to downtown.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Mathew,It brings great satisfaction to our team to know that you enjoyed your stay with us. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay in the future!Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bueno

CC

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was nice overall. Clean and service was great. We were going to a concert and the front person very kindly let us check in early for our convenience, excellent customer service!!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear CC,Thank you for choosing Wyndham Garden Jacksonville for your recent stay and sharing your positive experience with us! We're delighted you found our hotel well-kept and received excellent service from our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay!Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I hesitate to write this review because we always get such a great deal here and I feel like it is overlooked because of the hotels nearby. The building is a little older but the rooms have been remodeled and everything has always been clean. The only downside is sometimes the elevators take a few minutes, but if you are getting a room so you have somewhere to sleep and aren’t looking to hang out at the hotel all day, it is nice. We visit family and the location is a quick drive to their house. With the price and easy access it is perfect for a quick visit once or twice a year.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Mary,Thank you for your review, from all of us at Wyndham Garden Jacksonville. We always love to see a familiar face, and we are pleased to know you enjoyed your stay again. We look forward to seeing you again when your travels bring you back to Jacksonville.Yours in hospitality,Jason Penkacik,General Manager

10/10 Excelente

Whitney

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great stay there
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 7 may. 2024
Dear Whitney, We're thrilled to hear that you had a wonderful experience at Wyndham Garden Jacksonville. Our team is dedicated to ensuring each visit is memorable and comfortable, and we can't wait to welcome you back for another fantastic stay!Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Horace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Housekeeping ran out of face towels one day of stay.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 2 may. 2024
Dear Horace,Thank you for choosing Wyndham Garden Jacksonville. Our goal is to keep our accommodations well-equipped, so we apologize that we ran short on fresh face towels at one point during your visit. Despite this, we hope you otherwise had a comfortable stay. If your travels bring you back to Jacksonville, we hope to see you again. Yours in hospitality,Jason Penkacik,General Manager.

6/10 Aceptable

Renee

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y servicio y personal
It was a busy time when we checked in and the 2 front desk representatives were busy helping customers. The one who checked us in did not look or act professionally. She had side comments for everything with everyone she helped. The bathtub was dirty and had hairs from previous occupant. The walls are so thin you can hear the tv from the next room. During the night, I had to put towels under the door to keep the smell of smoked weed out. The beds and pillows are comfortable though. And the Red Gill diner next door is great.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 2 may. 2024
Dear Renee,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our comfortable bed, we are sorry you had a few concerns. Please know that our team is always ready to provide assistance and address any issues that may arise. We are constantly working to improve and will be sure to review your comments with our team to ensure we are always offering our best. We look forward to welcoming you back and impressing you with our improvements.Yours in hospitality,Jason Penkacik,General Manager.

4/10 Malo

Jose, Miami

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Nice bed very clean
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Jose,Thank you for staying with us! We're delighted you found our beds comfortable and appreciated our commitment to cleanliness. Your satisfaction is our priority, so please let us know if there are any ways we can make your next visit even better.Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Christine

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Police knocking on doors. Looking for someone in an altercation. Yelling in the hallway. I couldn't sleep the rest of the night. Very unsafe hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 1 may. 2024
Dear Christine,Thank you for your review. We regret to learn of your disappointment with your recent stay. Please know that the safety of our guests is of the utmost importance to us, and what you have described is not a typical instance for our hotel. We work with the location authorities to ensure the safety of our guests and a secure environment on our property. We hope you do not allow this isolated incident to prevent you from returning for a seamless experience worthy of a perfect rating.Yours in hospitality,Jason Penkacik,General Manager.

8/10 Bueno

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Regina

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The staff was very nice. They could do a little better with her cleaning and my she had a stained look like dried up blood on it Room smelled like weed and it was pretty noisy in the hallways at night.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Regina,While we thank you for being our guest and are happy you enjoyed our wonderful staff, we are sorry you had concerns about the cleanliness of the room. We pride ourselves on our top-notch accommodations and will be sure to review our high standards with our team. It would be a pleasure to welcome you back and impress you further.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Stormy, Shellman

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved everything , staff was awesome!! The only downside was the walls were thin and we had very loud neighbors, partying which is understandable to a point.(we had to have our TV loud, so we could hear it, which probably bothered the our other neighbors)
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Dear Stormy,Thank you for your review and kind comments. While we are so pleased to hear you experienced our world-class service, we apologize for the noise disturbance you experienced. Please don't hesitate to reach out to our front desk with noise concerns, as we're always available to assist you!It would be a privilege to host you again during your next visit.Yours in hospitality,Jason Penkacik,General Manager.

2/10 Terrible

Tanner

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Roaches, people in the hallway until 330 in the morning, guys drinking beer in the back parking lot until after sunrise
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Dear Tanner,Thank you for sharing your experience. We are concerned to hear about the issues you encountered during your stay, including the presence of pests and disturbances in the hallway and parking lot. We engage Massey Services, a nationally recognized pest control company, to provide service to our hotel, and this issue is being addressed by them. We are committed to addressing these matters to ensure a more pleasant and comfortable environment for all our guests. We hope for another opportunity to offer you a stay that better reflects our standards.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No towels at the pool or breakfast 😕 but overall for the price it was pretty good.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 24 abr. 2024
Dear Cynthia, Thank you for taking the time to leave us a positive review. We are sorry to hear that our breakfast fell short of your expectations. Our goal is always 100% guest satisfaction, so we appreciate you bringing this, as well as the lack of towels by the pool, to our attention. We hope that you will choose our hotel for future stays.Yours in hospitality,Jason Penkacik,General Manager.

2/10 Terrible

carol

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hotel room was disgusting we were supposed to stay 3 days because of appointments at Mayo Clinic. First night fighting in hall had to call front desk. Bathroom faucet only had small stream the floor was disgusting I took pictures if anyone wants to view. When I got home there was a cockroach in my purse. This place needs a deep cleaning. I have owned rentals for 30 years and there is absolutely no need for places to be this disgusting.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Dear Carol,Thank you for your review. We are disappointed to learn that your recent experience fell short of expectations. What you have shared does not reflect our high standards, and we’ll be sure to discuss your comments with the respective teams so this can be looked into. Additionally, although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It is our hope that you will give us another chance to change your perceptions down the line. Yours in hospitality,Jason Penkacik,General Manager.

4/10 Malo

Amber

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nick

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful Cheap Place to stay!
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 19 abr. 2024
Dear Nick,It was a pleasure hosting you at Wyndham Garden Jacksonville! We're glad you appreciated our affordable rates, and we look forward to seeing you again soon.Yours in hospitality,Jason Penkacik,General Manager.

10/10 Excelente

Gerald

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024

10/10 Excelente

James

Viaje de negocios
Loved the pool
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Dear James,Thank you for choosing Wyndham Garden Jacksonville and for taking a moment to provide your rating. It brings great satisfaction to our team to know that you enjoyed your stay, especially the pool area. It was our pleasure to host you, and we look forward to welcoming you back in the future for another five-star experience!Yours in hospitality,Jason Penkacik,General Manager.