Hilton Garden Inn Jacksonville

Photo gallery for Hilton Garden Inn Jacksonville

Featured Image
Pool
In-room safe, desk, blackout drapes, WiFi
Room Amenity
In-room safe, desk, blackout drapes, WiFi

Overview of Hilton Garden Inn Jacksonville

Hilton Garden Inn Jacksonville

3 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1016 Jacksonville Parkway, Jacksonville, NC, 28540

Explore the area

  • AirportJacksonville, NC (OAJ-Albert J. Ellis)27 min drive
  • Popular LocationHammocks Beach State Park31 min drive
  • Popular LocationSurf City Beach33 min drive
  • Popular LocationBogue Inlet Fishing Pier42 min drive

Choose dates to view prices

About this area

Jacksonville

Located in Jacksonville, Hilton Garden Inn Jacksonville is in the city center. Shoppers can check out Jacksonville Mall, while everyone can enjoy the natural beauty of Croatan National Forest and Onslow Pines Park.

What's nearby

  • Coastal Carolina Community College - 4 min drive
  • Onslow Memorial Hospital - 5 min drive
  • Hammocks Beach State Park - 31 min drive
  • Surf City Beach - 33 min drive
  • Bogue Inlet Fishing Pier - 42 min drive

Getting around

  • Albert J. Ellis Airport (OAJ) - 27 min drive

Restaurants

  • Great American Grill — 1 min walk
  • Mission Bbq — 5 min walk
  • Chuy's — 5 min walk
  • Northstar Cafe Nc — 6 min walk
  • Carolina Ale House — 7 min walk

About this property

Hilton Garden Inn Jacksonville

3-star hotel with restaurant and fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area. All 128 rooms provide conveniences like refrigerators and microwaves, plus free wired Internet and flat-screen TVs with cable channels. WiFi, room service, and safes are among the other amenities available to guests.
Hilton Garden Inn Jacksonville offers 128 accommodations with safes and complimentary toiletries. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 11.95 for adults and USD 9.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Swimming pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (5000 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Soap

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11.95 for adults and USD 9.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Jacksonville
Hilton Garden Jacksonville
Hilton Garden Inn
Hilton Garden Inn Jacksonville Hotel
Hilton Garden Inn Jacksonville Jacksonville
Hilton Garden Inn Jacksonville Hotel Jacksonville

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 263 out of 399 reviews
5 - Excellent 66%
Rating 4 - Good. 91 out of 399 reviews
4 - Good 23%
Rating 3 - Okay. 24 out of 399 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 399 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 399 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The firepits were awesome at night. The beds were very comfortable haven't slept that good in a while
Stayed 3 nights in Sep 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large beautiful room. Nice lobby and friendly staff.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine but I wish you had at least a continental breakfast.
Stayed 2 nights in Aug 2021

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I am writing to you regarding a highly unpleasant experience as a patron at the Hilton Garden at Jacksonville, North Carolina, on August 6. I had a room overlooking the facility's power supply; The bathroom was like the YMCA ladies locker-room shower facility. The shower was complete concrete. I paid a surcharge to stay at inferior accommodation. I had to relocate to the Marriott, cheaper much more luxious accommodation .
Stayed 1 night in Aug 2021