Mandarin Oriental Jakarta

Photo gallery for Mandarin Oriental Jakarta

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Oriental Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Overview of Mandarin Oriental Jakarta

Mandarin Oriental Jakarta

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Jalan MH Thamrin, Jakarta, Jakarta, 10310

Explore the area

  • Popular LocationBundaran Hi2 min walk
  • Popular LocationGrand Indonesia7 min walk
  • Popular LocationThamrin City Shopping Mall16 min walk
  • AirportJakarta (CGK-Soekarno-Hatta Intl.)65 min drive

Choose dates to view prices

About this area

Jakarta

Near a metro station, Mandarin Oriental Jakarta is in Central Jakarta, a neighborhood in Jakarta with great shopping. National Monument is a notable landmark, and travelers looking to shop may want to visit Grand Indonesia and Thamrin City Shopping Mall. Traveling with kids? Consider Jakarta Aquarium, or check out an event or a game at Gelora Bung Karno Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Bundaran Hi - 2 min walk
  • Plaza Indonesia - 3 min walk
  • Grand Indonesia - 7 min walk
  • Sarinah Mall - 12 min walk
  • Thamrin City Shopping Mall - 16 min walk

Getting around

  • Stasiun MRT - Setiabudi - 3 min drive
  • Jakarta Sudirman Station - 10 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 65 min drive

Restaurants

  • Sumire - 3 min walk
  • Bebek Bengil - 3 min walk
  • Kempi Deli - 3 min walk
  • Imperial Treasure La Mian Xiao Long Bao - 3 min walk
  • Lanna Thai - 3 min walk

About this property

Mandarin Oriental Jakarta

Family-friendly Jakarta hotel in Central Jakarta, near Grand Indonesia
Along with an outdoor pool, this hotel has a restaurant and a nightclub. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Mandarin Oriental Jakarta offers 272 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and body wraps.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 10 per 24-hour period)

Parking and transportation

  • Free secured self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 22-22 for adults and USD 11-11 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Lyon
  • Li Feng
  • Cinnamon

Things to do

  • Aerobics classes
  • Art gallery
  • Fitness center
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body wraps
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini-fridge
  • Minibar

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 29 2022 to September 30 2022 (dates subject to change):
  • Sauna
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 52.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 22 and USD 22 for adults, USD 11 and USD 11 for children (approximately)
  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: USD 52.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta Jakarta
Mandarin Oriental Jakarta Hotel Jakarta

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 147 out of 197 reviews
5 - Excellent 75%
Rating 4 - Good. 36 out of 197 reviews
4 - Good 18%
Rating 3 - Okay. 8 out of 197 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 197 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 197 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.8/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleased by very courteous staff
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service
Impeccable service from the front desk staff, well-located in the heart of Jakarta with access to a plethora of shopping. Property itself was dated and the spa was closed due to COVID but rooms were very clean and well-maintained
Stayed 1 night in May 2022

5/5 Excellent

Stayed 3 nights in May 2022

5/5 Excellent

Stayed 1 night in May 2022

5/5 Excellent

Stayed 2 nights in Apr 2022