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Overview of Mantis St Helena

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Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk
Room Service - Dining

Mantis St Helena

4 out of 5

4.0/5 Very Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

    Popular LocationLongwood House21 min drive
    AirportJamestown (HLE)38 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Sat, Jun 13 2020 - Thu, Sep 30 2021.

Heritage Suite

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Contemporary Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Heritage Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this area

Jamestown

Mantis St Helena is located in Jamestown. Local points of interest include Longwood House. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Popular Location

What's nearby

  • Longwood House - 21 min drive

Getting around

  • Jamestown (HLE) - 38 min drive

Restaurants

  • Rosie's — 10 min walk
  • Tasty Bites — 11 min walk
  • Saint Helena Coffee Shop — 6 min drive
  • Sally's Sandwich Bar — 6 min drive

About this property

Mantis St Helena

4-star hotel with free breakfast and restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning. All 30 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include Egyptian cotton sheets and electric kettles.
Mantis St Helena offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers.

This Jamestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from June 13 2020 to September 30 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 30.00 per person (roundtrip)
  • Airport shuttle fee per child: GBP 15.00 (roundtrip), (up to 13 years old)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantis St Helena Hotel Jamestown
Mantis St Helena Hotel
Mantis St Helena Jamestown
Mantis St Helena Hotel St Helena
Mantis St Helena Hotel
Mantis St Helena Jamestown
Mantis St Helena Hotel Jamestown

Frequently asked questions

Can I cancel my reservation for free at Mantis St Helena and receive a full refund?
Yes, Mantis St Helena offers free cancellation on select room rates, because flexibility matters! Please refer to Mantis St Helena cancellation policy on our site for more details about any exclusions or requirements.
Does Mantis St Helena have a pool?
Yes, this property has outdoor pool access.
Is Mantis St Helena pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mantis St Helena?
Self parking is free at this property.
What time is check-in at Mantis St Helena?
Check-in is from 2:00 PM - midnight.
What time is check-out at Mantis St Helena?
Check-out is at 11:30 AM.
Does Mantis St Helena provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 30.00 per person applies.
Where is Mantis St Helena located?
Situated in Jamestown, this hotel is 5.2 mi (8.3 km) from Longwood House.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 2 out of 4 reviews
5 - Excellent 50%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 0 out of 4 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 4 reviews
2 - Poor 25%
Rating 1 - Terrible. 0 out of 4 reviews
1 - Terrible 0%

4.0/5

Cleanliness

4.2/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Mantis is located in the heart of Jamestown in the tastefully restored buildings that used to be the East India Company’s headquarters on the island. Facilities are new and well-maintained and the staff are friendly and very helpful. Breakfast in the English style is available in a good variety and excellent quality. In terms of the negatives, the WiFi on the premise is slow and connection is spotty. That said, it is a problem prevalent in all of St Helena, so I guess you cannot really complain about it. A gym will also be a welcomed addition. Overall a very very nice stay.
Stayed 5 nights in Jan 2020

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Das Hotel ist sehr schön, der Service jedoch äusserst unpersönlich - speziell im Vergleich zur sehr freundlichen Inselbevölkerung - sowie unterbesetzt bei ausgebuchtem Hotel. Das Zimmer (Heritage Room) über der Bar/Restaurant/Küche sehr laut/lärmig. Selbst beim Check-out fragt niemand nach, ob man mit dem Aufenthalt zufrieden war. Abendessen ist sehr empfehlenswert.
Stayed 4 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gute Lage in Jamestown. Gutes Frühstück. Bequemes Bett. Ein paar Liegestühle auf der Terrasse wären schön. Zur Hauptstraße hört man morgens ab 06:00 täglich die Straßenreinigung. Das ist für Urlaub zu früh. Personal sehr hilfsbereit.
Stayed 7 nights in Nov 2019

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