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New Imperial Hotel

Hotel with free breakfast, a short walk to Western Wall

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for New Imperial Hotel

Front of property
Rooftop terrace
Interior detail
View from room
Free daily buffet breakfast

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast included
    Breakfast includedBreakfast included
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Most relevant reviews

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About the neighborhood

Map
Jaffa Gate, Old City, Jerusalem, 14085

What's nearby

  • Jaffa Gate - 1 min walk
  • Church of the Holy Sepulchre - 4 min walk
  • Mamilla Mall - 5 min walk
  • Western Wall - 8 min walk
  • Al-Aqsa Mosque - 9 min walk

Getting around

  • Yekuti'el Adam Station - 15 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Ben Gurion Airport (TLV) - 55 min drive

Restaurants

  • ‪Aroma (ארומה) - ‬2 min walk
  • ‪Panoramic Golden City Restaurant & Cafe - ‬3 min walk
  • ‪Cafe Rimon (קפה רימון) - ‬4 min walk
  • ‪Greg (קפה גרג) - ‬5 min walk
  • ‪Christ Church Cafe Jerusalem - ‬1 min walk

About this property

New Imperial Hotel

Hotel located in Old City
Close to Western Wall and Al-Aqsa Mosque, New Imperial Hotel provides a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe. The on-site restaurant, Imperial Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Tour/ticket assistance, a front-desk safe, and multilingual staff
  • Luggage storage, 1 meeting room, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at New Imperial Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, Hebrew

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (USD 20 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Imperial Restaurant

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

New Imperial Hotel Jerusalem
New Imperial Hotel
New Imperial Jerusalem
New Imperial
New Imperial Hotel Hotel
New Imperial Hotel Jerusalem
New Imperial Hotel Hotel Jerusalem

Frequently asked questions

Is New Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at New Imperial Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at New Imperial Hotel on Jul 28, 2024 start from $120.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at New Imperial Hotel?

This property doesn't offer parking.

What time is check-in at New Imperial Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at New Imperial Hotel?

Check-out is at 11:00 AM.

Where is New Imperial Hotel located?

Located in Old City, this hotel is within a 10-minute walk of Tower of David Museum of the History of Jerusalem, Western Wall, and Al-Aqsa Mosque. Jaffa Gate and Christ Church are just steps away.

New Imperial Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 269 out of 627 reviews" "
Rating 8 - Good. 233 out of 627 reviews" "
Rating 6 - Okay. 85 out of 627 reviews" "
Rating 4 - Poor. 25 out of 627 reviews" "
Rating 2 - Terrible. 15 out of 627 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful place to stay...a little piece of heaven. Super nice staff. An excellent breakfast with so many options. The lemonade was sooo good. Close to everything imaginable..shopping, religious sites and some great falafels and Turkish food. I came to Israel to volunteer and will definately come again and stay at this wonderful place. Thank you!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Mike, Sammamish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with the most amazing views of all the area landmarks. It's like living inside the most historic museum with all the amenities of a modern hotel. The building itself is a historic structure that gives you the feel of time travel and the good vibes of middle eastern hospitality. The staff are extremely warm, helpful and welcoming. The generous and high quality breakfast was exactly what we needed after a busy day of travel. We will be back again for sure!
Stayed 1 night in Jun 2024

8/10 Good

Timothy, Atlantic Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old property with many upgrades. Unfortunately with the war, the collapse of tourism has taken its toll. Our room needed some maintenance attention that was handled immediately and they upgraded us for our inconvenience. The staff and owner were incredible. The access to Old Jerusalem made it worthwhile to be able to walk the markets and landmarks. Whe the balcony is nice, the sound from the Tower of David across the street made some nights unbearable. The staff and locals all complain but the venue continues to hold late night rock concerts. I would recommend to couples that can handle the active scene.
Stayed 3 nights in Jun 2024

10/10 Excellent

Peter

Stayed 5 nights in May 2024

10/10 Excellent

Patrick

Stayed 2 nights in May 2024

10/10 Excellent

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very helpful staff. Great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial was a great place to stay, I’d book it again without hesitation. Rania and the team of staff are great hosts. The building is quite unique and location perfect for exploring the old city…. Just 10 mins walk to the Western Wall, rampart walks both 1 min away, taxi rank opposite hotel, Roots and Nafoura are great dining options.
Stayed 13 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Love the history of the place. The room is as it was described. Staff were friendly. Very convenient to the new and old city. Would come back. Highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Pilgrimage to draw nearer to God
My stay was great! The staff is kind, friendly, helpful. The owner is a wonderful person, seeking to please his customers. The breakfast was varied, fresh, and healthy. Room was good, bed comfortable, all that was needed. Location excellent to all sites, I walked the entire time to all locations. Wear comfortable shoes, a lot of steps and steep walking. Favorite bakery Neemans.
Stayed 8 nights in Mar 2024

8/10 Good

Linda, Grand Rapids

Liked: Staff & service
This hotel has a superb location and plenty of character. It was surprisingly quiet at night. The sheets were tip top clean. Step out of the door and begin touring. For an early visit to the holy sites it is hard to beat - be back for the nice breakfast buffet. - However, the hotel shows its age. There is no elevator. It is pretty run down. Those who can cope with those conditions an unforgettable view of the old city awaits from the rooftop patio.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven John

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location for the main points of interest in the old town. The staff are very friendly and helpful. It’s an old property and has some quirks and unique features which is part of the charm. Would stay again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are extraordinary lovely here.
Stayed 1 night in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very unique in the personal touch every aspect of it demonstrates. The people are lovely and the location couldn't be better.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lawrence

Traveled with family
Liked: Amenities
The place was clean and central located!!! Excellent place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure I have ever been so pleasantly surprised as I was here. My group of 5 loved everything about this place. The owner & staff are awesome. You could even get American style coffee (a rarity in Israel).

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Staff was great!! Highly recommend
Stayed 7 nights in Sep 2023

10/10 Excellent

ludim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal was very friendly and h
Stayed 1 night in Sep 2023

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I realize the property is located in the Old City of Jerusalem, but the air condition in the room was not working properly which made it uncomfortable to sleep. There were also no elevators that worked which we had to carry 2 large suitcases up and down the stairs.

4/10 Poor

gaetano

Disliked: Cleanliness, property conditions & facilities
Excellent location, very mediocre hotel.
Breakfast was barely edible. Hard and dry eggs in tins, cucumbers and other vegetables that were clearly cut a day or two beforehand. Location by the Jaffa gate in the old city is excellent, and the staff was polite and helpful. The room was not clean, found hairs everywhere, and clearly needed a thorough going over.
Stayed 3 nights in Sep 2023

6/10 Okay

Indrah

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Neythy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I came to this hotel and me and my family love it. The employees are friendly, they make you feel home. It is very clean, breakfast are delicious and plenty of variety is quiet and convenient. I am planing to come back and I will definitely come back again.
Stayed 6 nights in Aug 2023

10/10 Excellent

Randall, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay and again, we give them 5 stars all around - value, location, breakfast, cleanliness but most of all, the service. Heads up: no elevator and at least 1-2 flights to get to the guest rooms. Will definitely stay here again for our next visit to Jerusalem.
Stayed 2 nights in Sep 2023

10/10 Excellent

sonya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful close to everything we wanted to see, however it is old, shower was broken but still worked. We didn’t spend much time indoors so it was perfect for our trip. Breakfast is great ! Staff super friendly!
Stayed 2 nights in Aug 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat the location of the New Imperial Hotel! In addition, the breakfast was delicious and sophisticated. The dining room where breakfast is served is bright and elegant. The staff was beyond polite and accommodating, especially the front desk staff. They did all they could and then some to enhance our stay. The rooftop patio was spacious and afforded an amazing view of the Citadel and Tower of David right across the street as well as the Dome of the rock and the Church of the Holy Sepulchre. I cannot wait to return to this hotel. 5 stars! (The only negative is that there was no elevator, but this did not pose a problem for me)
Stayed 3 nights in Aug 2023