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Holiday Inn Rosebank, an IHG Hotel

Photo gallery for Holiday Inn Rosebank, an IHG Hotel

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Outdoor pool
Outdoor pool
Outdoor pool
TV

Overview of Holiday Inn Rosebank, an IHG Hotel

Holiday Inn Rosebank, an IHG Hotel

4 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
The Zone Oxford Rd Rosebank, Johannesburg, Gauteng, 2196

Explore the area

  • Popular LocationGold Reef City21 min drive
  • Popular LocationMontecasino25 min drive
  • Popular LocationTicketpro Dome32 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)33 min drive

Choose dates to view prices

About this area

Johannesburg

Located in Johannesburg, Holiday Inn Rosebank, an IHG Hotel is connected to a shopping center. Travelers eager for a bit of culture can stop by Apartheid Museum, while those who have shopping on the agenda may want to visit Nelson Mandela Square and Sandton City Mall. Looking to enjoy an event or a game while in town? See what's happening at Wanderers Stadium or Johannesburg Stadium. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Rosebank Mall - 7 min walk
  • South African Museum of Military History - 4 min drive
  • Gold Reef City - 21 min drive
  • Montecasino - 25 min drive
  • Ticketpro Dome - 32 min drive

Getting around

  • Rosebank Station - 3 min walk
  • Johannesburg Sandton Station - 11 min drive
  • O.R. Tambo Intl. Airport (JNB) - 33 min drive

Restaurants

  • Velvet — 1 min walk
  • Motherland Coffee — 3 min walk
  • Fishmonger — 3 min walk
  • The Grillhouse — 3 min walk
  • KOI - contemporary Asian — 4 min walk

About this property

Holiday Inn Rosebank, an IHG Hotel

4-star hotel connected to a shopping center in Greater Johannesburg Metropolitan Area
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. All 158 soundproofed rooms feature free WiFi and room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences like refrigerators and coffee makers.
Holiday Inn Rosebank, an IHG Hotel offers 158 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Premium satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 65.00 per stay)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 230 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Conference center (120 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 300.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for English breakfast: ZAR 230 per person (approximately)
  • Airport shuttle fee: ZAR 650 per person (one-way)
  • Self parking fee: ZAR 65.00 per stay
  • Rollaway bed fee: ZAR 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Holiday Inn Rosebank Hotel Johannesburg
Holiday Inn Rosebank Hotel
Holiday Inn Rosebank Johannesburg
Holiday Inn Rosebank
Holiday Inn Rosebank, An Ihg
Holiday Inn Rosebank, an IHG Hotel Hotel
Holiday Inn Rosebank, an IHG Hotel Johannesburg
Holiday Inn Rosebank, an IHG Hotel Hotel Johannesburg

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 98 out of 218 reviews
5 - Excellent 45%
Rating 4 - Good. 88 out of 218 reviews
4 - Good 40%
Rating 3 - Okay. 22 out of 218 reviews
3 - Okay 10%
Rating 2 - Poor. 6 out of 218 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 218 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
I had booked a room with a king bed and a lounge as per the pictures on hotels.com However, on arrival I was advised that check-in is only at 15:00 and not from 14:00 as per hotels.com I was allocated a room with a queen bed and No lounge. I queried this with the front desk and was advised that only 1 room in the hotel has a lounge and that particular room was out of order. Quite disappointing after a long day of traveling. My room was then changed to a room with a king bed with no lounge. I had also requested a baby cot which never arrived.
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveler
Disliked: Staff & service
Very disappointing and will not stay again
Service in the bar was terrible. It was virtually empty but still took 20 minutes to get served. Then I was served the wrong drink and it took a further 10 minutes to get that sorted. Had a colleague with me and we decided to order dinner, big mistake. Took ages to get order taken, then when it arrived my dish was not what I ordered and my colleague's steak, which was supposed to be medium arrived very well done and cold with the accompanying potatoes equally as cold. We ended up sending this back and by this time it was getting too late in the evening to be eating. Furthermore, the room was not as requested and had to complain to moved. The second room was great but to honest by the time I'd dealt with fiasco at dinner and the room change I was tired and hungry and just wanted to go to bed.
Stayed 1 night in Feb 2020

1/5 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Someone tried to enter my room
I stayed one night and had a mixed experience. Pros: location is very convenient to the Gautrain. The hotel is generally as expected for a Holiday Inn. Rooms are a little tired but relatively clean. Cons: the shower design is weird and it's difficult to keep water from spilling out onto the floor - you have to be quick or it overflows. The big issue though is the one mentioned in the title... I checked in around 3pm and put up the Do Not Disturb sign, locked the deadbolt, and also set the extra security latch out of habit. About an hour later someone used a hotel keycard to open the door. The keycard bypassed the deadbolt so the door partially opened -- only the extra latch held it. They didn't knock first and didn't say anything when the latch stopped them, and by the time I looked through the peephole they were gone. The DND sign was still up. I wanted to think it was just a mistake somehow, but given the situation (notoriously unsafe city, ignoring the DND sign, no knock, no apology, using a hotel key...) I didn't feel safe for the rest of my stay, and didn't leave my room until I checked out. I also didn't feel comfortable calling the front desk about it since the person had a hotel key. Due to that experience I don't feel I can recommend this hotel and I would not stay again.
Stayed 1 night in Feb 2020