Johannesburg Marriott Hotel Melrose Arch

Photo gallery for Johannesburg Marriott Hotel Melrose Arch

Primary image
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Johannesburg Marriott Hotel Melrose Arch

Johannesburg Marriott Hotel Melrose Arch

4.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
42 The High Street, Melrose Arch, Johannesburg, Gauteng, 2076

Explore the area

  • Popular LocationMelrose Arch Shopping Centre3 min walk
  • Popular LocationSandton City Mall12 min drive
  • Popular LocationNelson Mandela Square12 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)30 min drive

Choose dates to view prices

About this area

Johannesburg

Johannesburg Marriott Hotel Melrose Arch is located in Greater Johannesburg Metropolitan Area, a neighborhood in Johannesburg, and is in a shopping district and near a train station. Circa Gallery and Satyagraha House are cultural highlights, and travelers looking to shop may want to visit Sandton City Mall and Melrose Arch Shopping Centre. Consider Alexander Theatre for a night out or Montecasino if you're traveling with kids. Take an opportunity to explore the area for outdoor excitement like ecotours and other activities like outlet shopping.

What's nearby

  • Melrose Arch Shopping Centre - 3 min walk
  • Rosebank Mall - 11 min drive
  • Sandton City Mall - 12 min drive
  • Nelson Mandela Square - 12 min drive
  • Sandton Convention Centre - 13 min drive

Getting around

  • Rosebank Station - 9 min drive
  • Johannesburg Sandton Station - 12 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • Pigalle Melrose - 2 min walk
  • JB's corner - 4 min walk
  • Bellagio - 3 min drive
  • Assaggi - 3 min drive
  • Fishmonger Illovo - 3 min drive

About this property

Johannesburg Marriott Hotel Melrose Arch

Family-friendly Johannesburg hotel in Greater Johannesburg Metropolitan Area with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. All 306 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find minibars, room service, and rainfall showerheads.
Johannesburg Marriott Hotel Melrose Arch offers 306 accommodations with minibars and safes. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (ZAR 75 per day)
  • Valet parking on site (ZAR 95 per stay; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: ZAR 295 per person
  • 3 restaurants
  • Room service available

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Outdoor pool
  • Shopping mall

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Highchair
  • In-room child care (surcharge)
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Turndown service

Languages spoken

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Business services

  • Meeting rooms - 7

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Smoke-free property

Restaurants on site

  • Greatroom Lounge
  • Archer Bar & Eatery

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 295 per person (approximately)
  • Covered self parking fee: ZAR 75 per day
  • Valet parking fee: ZAR 95 per stay (in/out privileges)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Johannesburg Marriott Melrose Arch Hotel
Johannesburg Marriott Hotel Melrose Arch Hotel
Johannesburg Marriott Hotel Melrose Arch Johannesburg
Johannesburg Marriott Hotel Melrose Arch Hotel Johannesburg

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 14 out of 27 reviews
5 - Excellent 52%
Rating 4 - Good. 11 out of 27 reviews
4 - Good 41%
Rating 3 - Okay. 1 out of 27 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 27 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 27 reviews
1 - Terrible 4%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 3 nights in May 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

5/5 Excellent

Stayed 3 nights in Jan 2022

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
2 Night Family Stay
Check-in was fast and efficient. Most of the reception staff were warm and friendly during our stay. Cleaning services never got the number of guests vs towels required correct from arrival through to check-out. Breakfast was awesome and staff ensured prompt refills and service. Covid19 protocols were adhered to and the requests were simple and non-intrusive. My kids loved the pool and clean fresh towels were always available when we made use of the service. The valet parking was advertised incorrectly on Hotels.com and I was presented a bill which was about 4x the advertised. This was then corrected to my satisfaction by the deputy manager after a lengthy unsuccessful discussion with a receptionist that was not very understanding of my perspective... My suggestion would be to have the lady who attended my check out, trained better for future guest encounters of a similar kind. Overall it was a good experience. There are gaps that would need to be adressed to make up for a more impactful experience of a 4* establishment.
Stayed 2 nights in Dec 2021