Ratings based on 156 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
79% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Good thing for them there's little competition

Posted Aug 22, 2015
This hotel badly needs an update. Old walls. Old beds. Really old pillows. This is an $80 hotel that they get $130 for because you have so few options. A blight on the Super8 brand
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 19, 2015
Pros: Staff and room
Nice and pleasing staff and room was nice also. Market and McDonalds close by.
3 out of 5
by A verified traveler

Older hotel that needs work.

Posted Aug 15, 2015
Close to the airport and Valley shops and restaurants, but the hotel is not only old, but there seems to be plenty of deferred maintenance. My room had large holes in the bathroom ceiling, an inoperative coffee maker and aa pervasive mildew smell.
3 out of 5
by A verified traveler

Posted Jul 27, 2015
Was close to airport with shuttle service. Room was okay and clean. Simple and nothing to brag about. I really wish when people have to catch a plane before breakfast is served at 6 that the motel would provide some grab and go items such as yogurt, juice, granola bar or bagel and cream cheese. How hard would it be to put a basket of fruit out for a small group of travelers?
1 out of 5
by A verified traveler

crackheads

Posted Jul 24, 2015
Pros: it was close to airport
Cons: hotel is in state of disrepair
Hotel is run by druggies and there were druggies in parking lot, the hotel is in miserable condition!
2 out of 5
by A verified traveler from Alaska

You get what you pay for......

Posted Jul 18, 2015
Pros: The location was handy for my visit.
Cons: Better cleaning of the rooms,new bed and new fan for the bathroom.
Location: McDonald's is right next door, and many other businesses as well, such as the Nugget Mall.
The location of this hotel was convenient for my purpose of coming to Juneau. The rate was better than most of the hotels in the area. However upon checking in, I got to my room to find a dirty bath towel hanging up on a hook in the bathroom, that grossed me out, and the fan in the bathroom sounds like a jet taking off. The room was hot and I couldn't get the window to open, there was no fan there. The bed was okay, not very comfortable, it felt old. No one told me where the breakfast room was, I had to scout it out, it turns out it is on the 3rd floor, and the elevator is quite rickety, old and jumpy, I wondered if I was going to get stuck in it. The breakfast was okay, pretty typical for hotels.
1 out of 5
by A verified traveler from bremerton wa

This hotel was ridden hard and put away wet.

Posted Jul 11, 2015
It was a bad sign when we called for a shuttle from the airport and the clerk was upset to answer the phone. Once there the hotel smelled of stale cigarettes and mold. We opened our window and left the room to air out. The staff was full of no information and we were left to fend for our selves. After a 4 hour trip around town we returned to our room to be greeted by a slightly less horrific smell. The beds were so worn out that my 7 year old shifting her weight on her bed caused our bed to vibrate. We cancelled our following stay and found another place to sleep.
1 out of 5
by A verified traveler from utah

Posted Jul 11, 2015
The place smelled really bad! Our bathroom smelled of mildew.
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Nothing super about this Super 8

Posted Jul 8, 2015
I got into Juneau at 930pm. There were there to pick me up about 5 minutes after I called from the airport. The staff was nice and helpful. I was given a "non smoking" room which I prefer even as a smoker. I walked into that room and it was like diving into an ashtray. It was just gross. I booked m room in advance so I stayed ont the way back as well bit this time I specifically asked for a room that has never been a smoking room and that was a way better experience. I was told the rooms are first come first served so if you do stay there, because they do run cheaper, try to get there early to get a good room.
2 out of 5
by A verified traveler from Michigan

Go Elsewhere!

Posted Jun 29, 2015
Pros: Absolutely nothing
Cons: Customer service, room cleaning, maintenance.
Location: Mendenhal Glacier
Gave away our room for the 1st night, even though we had a conf number. Staff was rude, surly, incompetent. The second night, we actually got to stay there, the room was dirty, the curtains were falling apart, no alarm clock, or phone. The highway is 50 ft away, noisy We were never asked if our stay was OK, never greeted when we came in.