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Overview of Ubumwe Grande Hotel

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  • Deluxe Room

    4.4/5 guest room rating

    Room amenities

    • 258 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Apartment, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Apartment, 2 Bedrooms

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 2 Queen Beds
    More details
  • Standard Room, Mountain View

    4.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Classic Room, City View

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Twin Room

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Standard Room, Balcony

    3.6/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More details
4.5
Wonderful
Rating 5 - Excellent. 50 out of 77 reviews
5 - Excellent 65%
Rating 4 - Good. 19 out of 77 reviews
4 - Good 25%
Rating 3 - Okay. 4 out of 77 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 77 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 77 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Amenities, property conditions & facilities
The main attraction of rooftop pool and restaurant were closed. No warning was given. Very disappointing. Not worth the price given the lack of amenities. Menu was too restrictive and based on religious dogma.
Stayed 2 nights in Dec 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool, bar and restaurant! Tfe most amazing views I've ever seen.
Stayed 6 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
unrivaled excellence all facet of hospitality and service
Stayed 12 nights in Feb 2020

2/5 Poor

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
The staff were completely unhelpful and indifferent. We are generally no-fuss travellers but were blown away by how horrible the staff was here.
Stayed 1 night in Feb 2020

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