DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/Patio
Premium bedding, down comforters, in-room safe, desk

Overview of DoubleTree by Hilton Hotel Oak Ridge - Knoxville

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
215 S Illinois Ave, Oak Ridge, TN, 37830

Explore the area

  • Popular LocationOak Ridge Art Center8 min walk
  • Popular LocationAmerican Museum of Science and Energy8 min walk
  • Popular LocationChildren's Museum of Oak Ridge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)31 min drive

Choose dates to view prices

About this area

Oak Ridge

Located in Oak Ridge, DoubleTree by Hilton Hotel Oak Ridge - Knoxville is in the city center. Dead Horse Lake Golf Course and Willow Creek Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Frozen Head State Park and Haw Ridge Park. American Museum of Science and Energy and Children's Museum of Oak Ridge are also worth visiting.

What's nearby

  • Oak Ridge Art Center - 8 min walk
  • American Museum of Science and Energy - 8 min walk
  • Children's Museum of Oak Ridge - 3 min drive
  • Oak Ridge Playhouse - 4 min drive
  • Haw Ridge Park - 8 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 31 min drive

Restaurants

  • Burchfields — 1 min walk
  • Burchfields Lounge — 1 min walk
  • Billy's Time Out Deli — 3 min walk
  • Chick-fil-A — 11 min walk
  • El Cantarito Mexican Restaurant — 13 min walk

About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4-star business-friendly hotel in the city center
You can look forward to a grocery/convenience store, a terrace, and dry cleaning/laundry services at DoubleTree by Hilton Hotel Oak Ridge - Knoxville. Burchfields, the onsite restaurant, features American cuisine. Free WiFi in public areas is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an elevator, and luggage storage
  • ATM/banking services, free newspapers, and a 24-hour front desk
  • Guest reviews give top marks for the location
Room features
All guestrooms at DoubleTree by Hilton Hotel Oak Ridge - Knoxville offer perks such as premium bedding and air conditioning, in addition to amenities like safes and WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6 AM–9:30 AM on weekdays and 6 AM–10:30 AM on weekends: USD 12.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 37-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
Up to 50 lbs
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Oak Ridge Knoxville
DoubleTree Hilton Oak Ridge
DoubleTree Hilton Oak Ridge Knoxville
DoubleTree Hotel Oak Ridge
DoubleTree Knoxville
DoubleTree Oak Ridge
DoubleTree Oak Ridge Knoxville
Oak Ridge DoubleTree
DoubleTree Hilton Hotel Knoxville
DoubleTree Hilton Knoxville
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Oak Ridge
DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 426 out of 779 reviews
5 - Excellent 55%
Rating 4 - Good. 246 out of 779 reviews
4 - Good 32%
Rating 3 - Okay. 62 out of 779 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 779 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 779 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bedding. Quiet surroundings
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and area around. Property is a little old, but is clean and people were nice.
Stayed 3 nights in Nov 2021

3/5 Okay

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The first room I got was not properly cleaned after the last guest. And the cabinet for the refrigerator was broken! I went down stairs ask the front desk to have my room cleaned the next morning! We left and didn’t come back for 12 hours and they didn’t touch our room at all not to fix or clean! So I went to the front desk and they switch our rooms! Was not happy with things not being fixed right away!
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service
We have been there several times.
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. The queen beds hownever were terrible to hard for us. Super clean rooms and overall quality is good.
Stayed 1 night in Nov 2021