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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Photo gallery for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Exterior
Indoor pool, outdoor pool
Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, down comforters, in-room safe, desk
Breakfast, lunch and dinner served, American cuisine
Reception

Overview of DoubleTree by Hilton Hotel Oak Ridge - Knoxville

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
215 S Illinois Ave, Oak Ridge, TN, 37830

Guests rated this location 8.9/10 - Excellent

Explore the area

  • Popular LocationOak Ridge Art Center8 min walk
  • Popular LocationAmerican Museum of Science and Energy8 min walk
  • Popular LocationChildren's Museum of Oak Ridge3 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)31 min drive

Room options

About this area

Oak Ridge

Located in Oak Ridge, DoubleTree by Hilton Hotel Oak Ridge - Knoxville is in the city center. Historic Brushy Mountain State Penitentiary is a notable landmark, and the area's natural beauty can be seen at Haw Ridge Park and Frozen Head State Park. Don't miss out on a visit to Little Ponderosa Zoo and Rescue.
Visit our Oak Ridge travel guideOpens in a new window
Map

What's nearby

  • Oak Ridge Art Center - 8 min walk
  • American Museum of Science and Energy - 8 min walk
  • Children's Museum of Oak Ridge - 3 min drive
  • Oak Ridge Playhouse - 4 min drive
  • Haw Ridge Park - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • Chick-Fil-A - 11 min walk
  • McDonald's - 13 min walk
  • Starbucks - 17 min walk
  • Sonic Drive-In - 1 min walk
  • Freddy's Frozen Custard & Steakburgers - 7 min walk

About this property

DoubleTree by Hilton Hotel Oak Ridge - Knoxville

4-star hotel in the city center
Located close to American Museum of Science and Energy and Children's Museum of Oak Ridge, DoubleTree by Hilton Hotel Oak Ridge - Knoxville provides a grocery/convenience store, a terrace, and dry cleaning/laundry services. The onsite restaurant, Burchfields, features American cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a front-desk safe
  • Luggage storage, free newspapers, and laundry services
  • Guest reviews give top marks for the location
Room features
All 168 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 37-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:30 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burchfields
  • Burchfields Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 37-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.00 per person
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Does DoubleTree by Hilton Hotel Oak Ridge - Knoxville have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?

As of Mar 25, 2023, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Oak Ridge - Knoxville on Apr 9, 2023 start from $123.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Oak Ridge - Knoxville pet-friendly?

Yes, DoubleTree by Hilton Hotel Oak Ridge - Knoxville allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?

Check-in is from 3 PM - midnight.

What time is check-out at DoubleTree by Hilton Hotel Oak Ridge - Knoxville?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel Oak Ridge - Knoxville located?

Located in the heart of Oak Ridge, this hotel is 0.4 mi (0.7 km) from American Museum of Science and Energy and 1.5 mi (2.5 km) from Children's Museum of Oak Ridge. Haw Ridge Park and Windrock Park Campground are also within 9 mi (15 km).

Can I cancel my reservation for free at DoubleTree by Hilton Hotel Oak Ridge - Knoxville and receive a full refund?

Yes, DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel Oak Ridge - Knoxville cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

DoubleTree by Hilton Hotel Oak Ridge - Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 824 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 258 out of 824 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 65 out of 824 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 29 out of 824 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 22 out of 824 reviews" "
" "2 - Terrible 3%

8.9/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kaileigh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff always called me by name and we were only there for 3 days! Auper clean and super friendly! Best hotel in Oak Ridge!
Stayed 3 nights in Mar 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

4/10 Poor

Judith

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had hair from previous guests. Went away for day & returned to an unattended room, beds not made, no clean towels. Excuse covid & clean only after a 4 day stay. What happened to Hilton? Didnt even have an extra coffee cup in the room & none available in lobby. I've stayed in less expensive hotels with better amenities
Stayed 2 nights in Feb 2023

4/10 Poor

Melissa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Housekeeping and Update Needed
The room was really hot and the temperature would not adjust. The room was really dirty and had mold in the shower and the trash was not emptied and was full of beer cans. The restaurant in the hotel only had one waitress to cover the bar and dining room. the staff were very friendly though.
Stayed 1 night in Dec 2022

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
All the staff was great, and very friendly. I recommend this hotel.
Stayed 2 nights in Nov 2022

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was truly amazing and helpful.
Stayed 1 night in Nov 2022

10/10 Excellent

Dale

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

David

Stayed 3 nights in Oct 2022

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the late room availability it was pretty good.
Stayed 1 night in Oct 2022