- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been to Hawaii five times in recent years and so far this is the best stay. We were worried about the weather but it turned out Poipu area is the best to stay in winter. It was mostly sunny while the rest of Kauai island was cloudy. Great restaurants on hotel grounds and nearby shopping village. The day before thanksgiving we requested room service for breakfast but learnt there was no room service that day. However the hostess offered a complimentary breakfast for the whole family in the poolside restaurant, which was really nice. Overall I would say Sheraton is one of the best hotels on Kauai, especially the partial ocean view room is better than some ocean front rooms in other resorts. It has completely unblocked view. The room we stayed downstairs is the lawn instead of crowded beach and ocean waves were just yards away. We really loved it.