W Hong Kong

Photo gallery for W Hong Kong

Featured Image
Outdoor pool, pool umbrellas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
View from Room

Overview of W Hong Kong

W Hong Kong

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
1 Austin Road West, Kowloon Station, Kowloon

Explore the area

  • Popular LocationVictoria Harbour13 min walk
  • Popular LocationTemple Street Night Market15 min walk
  • Popular LocationKowloon Park20 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)26 min drive

Choose dates to view prices

About this area

Kowloon

Located by the ocean, W Hong Kong is in Yau Ma Tei neighborhood and is connected to a shopping center. Sky 100 and 1881 Heritage are notable landmarks, and the area's natural beauty can be seen at Kowloon Bay and Victoria Harbour. Check out an event or a game at Happy Valley Race Course, and consider making time for Ocean Park, a top attraction not to be missed.

What's nearby

  • Sky 100 - 8 min walk
  • International Commerce Centre - 8 min walk
  • Victoria Harbour - 13 min walk
  • Temple Street Night Market - 15 min walk
  • Kowloon Park - 20 min walk

Getting around

  • Kowloon Station - 5 min walk
  • West Kowloon Station - 11 min walk
  • Hong Kong International Airport (HKG) - 26 min drive

Restaurants

  • 星宴中餐廳 — 1 min walk
  • KITCHEN — 1 min walk
  • Inakaya — 2 min walk
  • Sen-ryo — 3 min walk
  • Mango Tree — 3 min walk

About this property

W Hong Kong

Luxury hotel connected to a shopping center in Kowloon with 2 restaurants
This smoke-free hotel features 2 restaurants, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 393 rooms provide free WiFi and free wired Internet, LED TVs with cable channels, and conveniences like sitting areas and coffee makers. Other amenities available to guests include 24-hour room service, DVD players, and minibars.
W Hong Kong offers 393 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. LED televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Kowloon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 361 for adults and HKD 198 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa services
  • Steam room

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Japanese
  • Korean

Business services

  • Business center
  • Conference center (12917 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • LED TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 restrictions, access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in.
Per property pet policy, only guests who check-in Sunday to Thursday (excluding public holidays and the night before public holidays) may bring pets.

Renovations and closures

The following facilities or services will be unavailable from November 18 2021 to January 28 2022 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for HKD 660.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 361 for adults and HKD 198 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 660.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hong Kong W
W Hong Kong
W Hotel Hong Kong
w Hong Kong Hotel Hong Kong
w Hotels Hong Kong
W Hong Kong Hotel Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel
W Hong Kong Kowloon
W Hong Kong Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 616 out of 981 reviews
5 - Excellent 63%
Rating 4 - Good. 280 out of 981 reviews
4 - Good 29%
Rating 3 - Okay. 49 out of 981 reviews
3 - Okay 5%
Rating 2 - Poor. 26 out of 981 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 981 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3/5 Okay

Nil
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦!
所有都好好,服務,設施都好好!值得推薦有機會再入住。 唯一意見是廁所門拉關比較嘈,其他都好
Stayed 1 night in Aug 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Many people. Need to queue for quite a while for check in. The staff forgot to pass me the kid stuffs and I have to chase for it. Swimming pool not too big but with warm water. Heard that swimming pool was fully booked by the time of check in and some people can't manage to book. Poor guys. Breakfast buffet many varieties. The second session was fully booked. We need to take breakfast 7:30 - 9:00 am.
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/5 Good

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very disappointed on no REAL green actions taken
It claims to trying to be a green hotel but still a lot of amenities offered to customers and still changing towels everyday and no water dispenser machine is offered. We, a family of 3 drank 6 bottles of water everyday but we could have REDUCE the bottles by refilling water with a water dispenser.
Stayed 2 nights in Aug 2021