Choose dates to view prices

Novotel Krakow City West

Photo gallery for Novotel Krakow City West

Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Krakow City West

UNESCO Sustainable Travel Pledge

Novotel Krakow City West

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

Explore the area

  • Popular LocationJordan Park20 min walk
  • Popular LocationAGH University of Science and Technology3 min drive
  • Popular LocationKosciuszko Mound9 min drive
  • AirportKraków (KRK-John Paul II - Balice)21 min drive

Room options

About this area


Located in Kraków, Novotel Krakow City West is in the business district. National Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Kraków Barbican and St. Mary's Basilica. Traveling with kids? Consider Jordan Park, or check out an event or a game at Cracovia Stadium. Guests appreciate the hotel's quiet location.

What's nearby

  • Jordan Park - 20 min walk
  • AGH University of Science and Technology - 3 min drive
  • 5th Military Hospital - 5 min drive
  • Kosciuszko Mound - 9 min drive
  • National Museum - 11 min drive

Getting around

  • Kraków Łobzów Station - 13 min drive
  • John Paul II - Balice Airport (KRK) - 21 min drive


  • Marco - 10 min walk
  • Restauracja "Big Mango" - 14 min walk
  • Dolc&salato - 15 min walk
  • Yam Yam Thai Food - 15 min walk
  • Kawiory Cafe - 15 min walk

About this property

Novotel Krakow City West

4-star eco-friendly hotel located in Krowodrza
Located close to National Museum and Main Market Square, Novotel Krakow City West provides a terrace, shopping on site, and a garden. Treat yourself to a sports massage or other spa services. Be sure to enjoy a meal at Novo2, the onsite restaurant. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
  • Self parking (surcharge), an area shuttle, and an electric car charging station
  • A front desk safe, a gift shop, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 305 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Deep soaking tubs, tubs or showers, and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, French, German, Italian, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (PLN 60 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: PLN 75 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms


  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference space


  • Garden
  • Picnic area
  • Terrace


  • Deep-tissue massages
  • In-room massages
  • Sports massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding


  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels


  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar


  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

See similar properties



Check-in from 4:00 PM - 2:00 AM
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of PLN 60 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: PLN 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: PLN 75 per person (approximately)
  • Self parking fee: PLN 60 per night
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 2:00 PM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 2:00 PM–10:00 PM.

How much does it cost to stay at Novotel Krakow City West?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Novotel Krakow City West on Feb 27, 2023 start from $61.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Krakow City West pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Krakow City West?

Self parking is available for PLN 60 per night.

What time is check-in at Novotel Krakow City West?

Check-in is from 4:00 PM - 2:00 AM.

What time is check-out at Novotel Krakow City West?

Check-out is at noon.

Where is Novotel Krakow City West located?

This family-friendly Kraków hotel is located in the business district, within 3 mi (5 km) of National Museum, Main Market Square and Cloth Hall. St. Mary's Basilica and Kraków Barbican are also within 3 mi (5 km).

Can I cancel my reservation for free at Novotel Krakow City West and receive a full refund?

Yes, Novotel Krakow City West offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Krakow City West cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 404 out of 913 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 408 out of 913 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 77 out of 913 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 14 out of 913 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 10 out of 913 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful. The service was excellent. Close to local transportation.
Stayed 2 nights in Oct 2022

8/10 Good


Liked: Cleanliness, staff & service, room comfort
The hotel and the brekfast was very good. The matterss was squeaky☹️
Stayed 4 nights in Sep 2022

10/10 Excellent


Stayed 1 night in Aug 2022

10/10 Excellent


Stayed 1 night in Aug 2022

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent


Stayed 5 nights in Jul 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely stay!
I booked the trip as a surprise for my fiance as its our anniversary and we're newly engaged. I informed the hotel of this and the room they put us in was lovely including the lovely little treats! The staff where all so lovely and polite and even let us leave our bags after check out so we could go out for the day before our flight. The room was spotless after every clean. There was loads of choice at breakfast especially for pastry lovers like ourselves! The rugby 7s where on in krakow and lot of teams stayed in the hotel but honestly we never had any issue with service at busy times and the rooms are really noise resistant! The hotel really made our first ever city break and we cannot thank the team enough.
Stayed 3 nights in Jun 2022

10/10 Excellent


Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderful! Cosy, comfortable. The stuff is like your close relatives. Love the place, thank all people who make your visit in this fantastic ciry comfortable.
Stayed 6 nights in Jun 2022

10/10 Excellent


Stayed 2 nights in May 2022

8/10 Good


Stayed 1 night in May 2022