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Cross Hotel Kyoto

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[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Deluxe Family Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Deluxe Family Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Overview of Cross Hotel Kyoto

VIP Access

Cross Hotel Kyoto

3.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031

Explore the area

  • Popular LocationKawaramachi4 min walk
  • Popular LocationNishiki Market6 min walk
  • Popular LocationYasaka Shrine18 min walk
  • AirportOsaka (ITM-Itami)59 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Kyoto

Located on a river, Cross Hotel Kyoto is in Central Kyoto, a neighborhood in Kyoto with great shopping. Nishiki Market and Nijō Castle are notable landmarks, and travelers looking to shop may want to visit Kawaramachi and Shijo Omiya. Kyoto Aquarium and Kyoto Railway Museum are also worth visiting. Guests love the hotel's central location.
Visit our Kyoto travel guideOpens in a new window
Map

What's nearby

  • Kawaramachi - 4 min walk
  • Nishiki Market - 6 min walk
  • Kyoto MINAMIZA Theatre - 9 min walk
  • Yasaka Shrine - 18 min walk
  • Heian Shrine - 7 min drive

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • Ganko Sanjo Honten - 2 min walk
  • Quil Fait Bon - 2 min walk
  • Kichi Kichi Omurice - 3 min walk
  • Gyoza Bar Anzukko - 3 min walk
  • Il Lago - 3 min walk

About this property

Cross Hotel Kyoto

Riverfront Kyoto hotel in Central Kyoto, walk to Kawaramachi
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: JPY 1980 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • KIHARU Brasserie

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: JPY 1980 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 793 out of 1002 reviews
5 - Excellent 79%
Rating 4 - Good. 170 out of 1002 reviews
4 - Good 17%
Rating 3 - Okay. 28 out of 1002 reviews
3 - Okay 3%
Rating 2 - Poor. 9 out of 1002 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 1002 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kyoto is a great city and Cross Hotel Kyoto is right in the heart of it all-just a 3 minute walk from the Tozai Subway and the Keihan Main Line, and within easy walking distance to the main shopping area, Kiyamachi Dori, Pontocho Alley, and Gion. The hotel itself is modern and clean. The staff was friendly and knowledgeable. We were in town for Gion Matsuri and the reception staff provided great advice for the best vantage points. We selected the option with breakfast included. Although there were 5 choices for set menus, we were allowed to select food items that were not included in the set at no additional cost. Beverages are self service. In the lobby, there is a coffee bar available to guests. The room was spacious with a nice view of Kiyamachi Dori and the mountains. We had a King size bed which was very comfortable. There was a separate shower and large soaking tub. Good water pressure and temperature control in the bath. Amenities such as toothbrushes, are available in the lobby as needed to reduce waste. Bath salts, shampoo, conditioner, and body wash are in the rooms.
Stayed 2 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location
Stayed 3 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021