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1 bedroom, premium bedding, in-room safe, blackout drapes
1 bedroom, premium bedding, in-room safe, blackout drapes
1 bedroom, premium bedding, in-room safe, blackout drapes
1 bedroom, premium bedding, in-room safe, blackout drapes

Guest reviews

4.7/5 Exceptional
912 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Bar
Laundry

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationPontocho1 min walk
Popular LocationKawaramachi4 min walk
Popular LocationNishiki Market6 min walk
AirportOsaka (ITM-Itami)57 min drive

Choose dates to view prices

  • [NON SMOKING] Deluxe Family Twin Room

    Room amenities

    • 506 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details[NON SMOKING] Deluxe Family Twin Room
  • [NON SMOKING] Deluxe Twin Room

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More details[NON SMOKING] Deluxe Twin Room
  • [NON SMOKING] Deluxe Corner King Room

    Room amenities

    • 452 sq ft
    • Sleeps 3
    • 1 King Bed
    More details[NON SMOKING] Deluxe Corner King Room
  • [NON SMOKING] Deluxe Corner Twin Room

    Room amenities

    • 441 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More details[NON SMOKING] Deluxe Corner Twin Room
  • [NON SMOKING] Superior Twin Room with Sofa bed

    4.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More details[NON SMOKING] Superior Twin Room with Sofa bed
  • [NON SMOKING] Superior Twin Room

    4.9/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING] Superior Twin Room
  • [NON SMOKING] Superior King Room

    5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[NON SMOKING] Superior King Room
  • [NON SMOKING] Standard Twin Room

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING] Standard Twin Room
  • [NON SMOKING] Standard Queen Room

    4.9/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details[NON SMOKING] Standard Queen Room
  • [NON SMOKING] Deluxe King Room

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 1 King Bed
    More details[NON SMOKING] Deluxe King Room
  • [NON SMOKING] Deluxe Twin Room Plus

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING] Deluxe Twin Room Plus
  • [NON SMOKING] Premium Suite

    Room amenities

    • 818 sq ft
    • Sleeps 2
    • 2 Large Twin Beds
    More details[NON SMOKING] Premium Suite
  • [NON SMOKING] Japanese Suite

    Room amenities

    • 753 sq ft
    • Sleeps 5
    • 2 Large Twin Beds
    More details[NON SMOKING] Japanese Suite
  • [NON SMOKING] Accessible Twin

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING] Accessible Twin
  • [NON SMOKING] Standard King Room

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[NON SMOKING] Standard King Room
  • [NON SMOKING] Single Room

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Queen Bed
    More details[NON SMOKING] Single Room
  • [NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 11am/ CheckOut 11am next day)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Standard Queen Room (CheckIn 11am/ CheckOut 11am next day)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details[NON SMOKING, Long Stay Plan] Standard Queen Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 11am/ CheckOut 11am next day)

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 11am/ CheckOut 11am next day)

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed(CheckIn 11am/ CheckOut 11am next day)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More details[NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed(CheckIn 11am/ CheckOut 11am next day)
  • [NON SMOKING, Long Stay Plan] Standard Queen Room (CheckIn 3pm/ CheckOut 4pm next day)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details[NON SMOKING, Long Stay Plan] Standard Queen Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 3pm/ CheckOut 4pm next day)

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING, Long Stay Plan] Standard Twin Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 3pm/ CheckOut 4pm next day)

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[NON SMOKING, Long Stay Plan] Superior King Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 3pm/ CheckOut 4pm next day)

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details[NON SMOKING, Long Stay Plan] Superior Twin Room (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed (CheckIn 3pm/ CheckOut 4pm next day)

    Room amenities

    • 323 sq ft
    • Sleeps 3
    • 2 Twin Beds and 1 Twin Sofa Bed
    More details[NON SMOKING, Long Stay Plan] Superior Twin Room with Sofa bed (CheckIn 3pm/ CheckOut 4pm next day)
  • [NON SMOKING] Standard Double Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed
    More details[NON SMOKING] Standard Double Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kyoto

Located on a river, CROSS HOTEL KYOTO is in Kyoto's Central Kyoto neighborhood, an area with great shopping. Nijō Castle and Kiyomizu Temple are notable landmarks, and travelers looking to shop may want to visit Kawaramachi and Nishiki Market. Check out an event or a game at Kyoto Racecourse, and consider making time for Kyoto Aquarium, a top attraction not to be missed. Our guests love the hotel's central location.

Visit our Kyoto travel guide
Map
Popular Location

What's nearby

  • Pontocho - 1 min walk
  • Kawaramachi - 4 min walk
  • Nishiki Market - 6 min walk
  • Gion Corner - 15 min walk
  • Yasaka Shrine - 17 min walk

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 57 min drive

Restaurants

  • KIHARU Brasserie — 1 min walk
  • Chao chao sanjo Kiyamachi - 1 min walk
  • Gyoza-No-Oushou Sanjo - 1 min walk
  • Shinshindo - 1 min walk
  • Matsuya - 1 min walk

About this property

CROSS HOTEL KYOTO

Riverfront Kyoto hotel in Central Kyoto, walk to Kawaramachi
This hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. All 301 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Guests will also find refrigerators, premium bedding, and separate bathtubs and showers.
CROSS HOTEL KYOTO offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries. This Kyoto hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Parking height restrictions apply
  • Discounted parking nearby

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3300 for adults and JPY 1650 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Family friendly

  • Dry cleaning service
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Safe
  • Slippers

Policies

Check-in

Minimum check-in age - 20

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3300 for adults and JPY 1650 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Guests must contact this property in advance to reserve cribs/infant beds
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

CROSS HOTEL
CROSS KYOTO
CROSS HOTEL KYOTO Hotel
CROSS HOTEL KYOTO Kyoto
CROSS HOTEL KYOTO Hotel Kyoto

Frequently asked questions

Can I cancel my reservation for free at CROSS HOTEL KYOTO and receive a full refund?
Yes, CROSS HOTEL KYOTO offers free cancellation on select room rates, because flexibility matters! Please refer to CROSS HOTEL KYOTO cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at CROSS HOTEL KYOTO?
Check-in ends–anytime.
What time is check-out at this property?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is this property located?
Located in Central Kyoto, this hotel is within a 10-minute walk of Kawaramachi and Nishiki Market. Kyoto University and Shijo Omiya are also within 1 mi (2 km). Sanjo Keihan Station and Sanjo Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for CROSS HOTEL KYOTO

4.7
Exceptional
5 - Excellent
717
4 - Good
160
3 - Okay
25
2 - Mediocre
8
1 - Poor
2
4.8
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great central location, room was clean & showers are amazing! Beautiful modern lobby, great to have a drink in & relax before going out for the evening. Very close to great shopping & restaurants. Subway stop nearby as well.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean!

Great hotel, one of the most comfortable and clean hotels I’ve ever stayed in, great location and staff are very helpful. Only negative is the price of the breakfast if you want it, 3,300 yen per person. Needless to say we didn’t do it, and never spent that for both of us out of the hotel. I’d recommend this place in a heartbeat.

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great clean hotel. Recommended stay in Kyoto! Will come back again if I am in Kyoto!

Stayed 4 nights in Dec 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020