Volcano Lodge Hotel & Thermal Experience

Photo gallery for Volcano Lodge Hotel & Thermal Experience

Primary image
Outdoor spa tub
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Volcano Lodge Hotel & Thermal Experience

VIP Access

Volcano Lodge Hotel & Thermal Experience

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

Explore the area

  • Popular LocationArenal Natura Ecological Park3 min walk
  • Popular LocationLos Lagos Hot Springs15 min walk
  • Popular LocationTermales Los Laureles3 min drive
  • AirportLa Fortuna (FON-Arenal)11 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in a rural area and in the mountains. The area's natural beauty can be seen at Ecotermales Fortuna and Arenal Volcano National Park, while Ecoglide Arenal Park and Arenal Adventure World are popular area attractions. Traveling with kids? Don't miss Costa Rica Sky Adventures and Butterfly Conservatory. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and cave exploring nearby.

What's nearby

  • Arenal Natura Ecological Park - 3 min walk
  • Los Lagos Hot Springs - 15 min walk
  • Ecotermales Fortuna - 2 min drive
  • Termales Los Laureles - 3 min drive
  • Kalambu Hot Springs - 3 min drive

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 131 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

4-star family-friendly lodge near Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a sauna, and a children's pool.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurante Sura
  • Arenal Lobby Bar

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 104

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Patio

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 733 out of 980 reviews
5 - Excellent 75%
Rating 4 - Good. 185 out of 980 reviews
4 - Good 19%
Rating 3 - Okay. 33 out of 980 reviews
3 - Okay 3%
Rating 2 - Poor. 19 out of 980 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 980 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay at The Volcano Lodge in La Fortuna. Everyone was so nice, service was great! Small boutique hotel but good amenities, nice relaxing atmosphere. Front Desk staff was great in assisting up with booking excursions and helping us modify and change tours at the last minute with weather issues. We enjoyed our stay and would definitely recommend, location was convenient as well.
Stayed 3 nights in Jun 2022

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with espectacular views
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and thermal springs were amazing! Each morning you get a massive buffet for a complimentary breakfast. It is a little far out of the main town (10 min), but we had stayed a few nights in the town, so it didn't bother us. The only complaint I would have is that the shower got cold pretty quickly and the walls were pretty thin. I put white noise on my phone and it drowned out most things till about 5 when the birds were chirping.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens surround the property, helpful & friendly staff, great food & fun thermal springs
Stayed 7 nights in Jun 2022