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Outdoor Spa Tub
4 outdoor pools, pool umbrellas, sun loungers
4 outdoor pools, pool umbrellas, sun loungers
Terrace/Patio

Guest reviews

4.7 out of 5 Exceptional
1,121 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationArenal Natura Ecological Park5 min walk
Popular LocationLos Lagos Hot Springs15 min walk
Popular LocationTermales Los Laureles3 min drive
AirportLa Fortuna (FON-Arenal)11 min drive

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  • Superior Room (Thermal)

    4.8/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room (Thermal)
  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsJunior Suite
  • Superior Room, 1 King Bed (Thermal)

    4.9/5 guest room rating

    Room amenities

    • 517 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed (Thermal)
  • Superior Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 2 Double Beds

    4.7/5 guest room rating

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds
  • Junior Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 581 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed

About this area

La Fortuna

Located in La Fortuna, Volcano Lodge Hotel & Thermal Experience is in a rural area. The area's natural beauty can be seen at Ecotermales Fortuna and Arenal Volcano National Park, while Ecoglide Arenal Park and Arenal Adventure World are popular area attractions. Traveling with kids? Don't miss Costa Rica Sky Adventures and Butterfly Conservatory. Kayaking and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and mountain biking nearby.
Visit our La Fortuna travel guide
View in a map
Popular Location

What's nearby

  • Arenal Natura Ecological Park - 5 min walk
  • Los Lagos Hot Springs - 15 min walk
  • Ecotermales Fortuna - 2 min drive
  • Termales Los Laureles - 3 min drive
  • Kalambu Hot Springs - 3 min drive

Getting around

  • AirportJuan Santamaria Intl. Airport (SJO) - 131 min drive

Restaurants

  • Restaurante Sura — 1 min walk
  • Arenal Lobby Bar — 1 min walk
  • Altamira — 9 min walk
  • Benedictus — 13 min walk
  • Restaurante Mi Casa — 5 min drive

About this property

Volcano Lodge Hotel & Thermal Experience

4-star family-friendly lodge near Ecotermales Fortuna
This smoke-free lodge features 4 outdoor pools, a restaurant, and 2 bars/lounges. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a swim-up bar, a sauna, and massage/treatment rooms. All 66 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with digital channels. Patios, room service, and ceiling fans are among the other amenities available to guests.
Volcano Lodge Hotel & Thermal Experience offers 66 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to patios. 32-inch LCD televisions come with digital channels. Bathrooms include showers and hair dryers.

This La Fortuna lodge provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 2 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Hiking/biking trails
  • Horse riding/rentals
  • Hot springs
  • Playground
  • Sauna
  • Spa services

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

More

  • Couples dining
  • Renovated entire property - November 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Patio

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from June 30 2020 to November 26 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Hot springs access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Can I cancel my reservation for free at Volcano Lodge Hotel & Thermal Experience and receive a full refund?
Yes, Volcano Lodge Hotel & Thermal Experience offers free cancellation on select room rates, because flexibility matters! Please refer to Volcano Lodge Hotel & Thermal Experience cancellation policy on our site for more details about any exclusions or requirements.
Does Volcano Lodge Hotel & Thermal Experience have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is Volcano Lodge Hotel & Thermal Experience pet-friendly?
No, pets are not allowed at this property.
How much is parking at Volcano Lodge Hotel & Thermal Experience?
Self parking is free at this property.
What time is check-in at Volcano Lodge Hotel & Thermal Experience?
Check-in is from 3:00 PM–10 PM. Late check-in is available during limited hours.
What time is check-out at Volcano Lodge Hotel & Thermal Experience?
Check-out is at noon.
Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Volcano Lodge Hotel & Thermal Experience located?
This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna, Ecoglide Arenal Park and Arenal Volcano National Park. Arenal Adventure World and La Fortuna Waterfall are also within 6 mi (10 km).
4.7
Exceptional
1,121 reviews
5 - Excellent
839
4 - Good
233
3 - Okay
28
2 - Poor
13
1 - Terrible
8

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great facilities, friendly helpful staff and excellent onsite thermal pools.
Stayed 4 nights in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great location, food, rooms and hot tubs. Nothing negative to say.
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything when we arrived I was greeted by a young lady with a mask and stood her distance while explaining the ck in procedure. After ck in the grounds and springs were perfect in a jungle setting Just relaxing
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Loved the private hot springs !❤️ We will be back.🦋
Stayed 2 nights in Aug 2019

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