- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
Booked my stay via hotels.com after a 19 hour flight arrived at this hotel only to be told there was no reservation booked. Showed them proof AND got a hotels.com rep on my phone to confirm with the hotel manager. The manager would not speak to the hotels rep, IN FACT he hung up on her. He refused to acknowledge our reservation and forced us to pay CASH to stay. Also, the room we booked was not available only higher priced rooms, which were the same as the basic ones. We had no other choice being it was so late. I would not advise booking this hotel online. Better to pay when you arrive.