Ratings based on 597 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Couplesby A verified traveler
Clean but needs updating.Posted Feb 10, 2016
Pros: Clean. Good location for the Winterfest activities.
Cons: Money needs to be spent to update the facilities.
The title pretty much says it all. We arrived early and the friendly desk staff had a parking pass available for us on that busy weekend. Later in the evening when we checked into the hotel itself we found our room clean, smelling of Windex, but outdated. A large disappointment in the room was the strong smell of cigarette smoke in the bathroom. The clean but outdated theme continued into the pool area. Just because we'd prefer something a bit more modern we'll probably look elsewhere for our next stay in Lake Geneva.
by A verified traveler from Lake Geneva, WI
Don't stay here when it's coldPosted Jan 22, 2016
The hotel apparently wasn't expecting many guests as the heat was turned down to what I'm sure was well below the state's minimum requirement. We blasted the heat as high as it would go all night and the room was still cold in the morning. I slept with blankets piled on me plus my coat on top of those.
for Couplesby A verified traveler from Germantown
Loved the view, especially at sunset!Posted Jan 19, 2016
Pros: The view and proximity to the shops of Lake Geneva
Cons: Can't think of anything right now.
Location: Love eating at Gino's. Appreciated being able to walk everywhere we needed to to go.
We were looking for peace and quiet/ tranquility and we found it. Thank you!
for Everyoneby A verified traveler
Location was goodPosted Nov 29, 2015
2 bed suite was small and cramped, no room to move around the room.
for Everyoneby A verified traveler from WIND LAKE
Posted Nov 29, 2015
Pros: the lake view and close to our rooms
Cons: pool and sauna, bar and closing time
Location: downtown shopping
Only a pizza place, no bar lounge. Closing at 9 pm a bit early
for Familiesby Crystal
Lake GenevaPosted Nov 9, 2015 on Hotels
Enjoyed our stay.
for Couplesby Richard from Deerfield IL
Posted Nov 3, 2015 on Hotels
Breakfast was meager but otherwise it's fine.
for Couplesby Joanne
Posted Oct 30, 2015 on Hotels
for Familiesby Tina from Wheeling
Enjoyed our stay!Posted Oct 28, 2015 on Hotels
We had a wonderful and relaxing time. Comfortable beds, enjoyed the pool too.
for Familiesby lori
Posted Oct 21, 2015 on Hotels
very nice hotel, spiders in the room but other than that seemed clean.