Ratings based on 347 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from SF Bay area
No cleaning servicePosted Mar 12, 2018
They do not clean the room except once a week during your stay, will not replenish towels or coffee unless you call and a cleaning service might be extra cost. Time share agreements maybe are once a week but I rented it as a hotel room and I expect better. Room was ok, but little things like dishes do not fit in dkshwasher was annoying. Somewhat dated. Trolley service to main hotel was unreliable.
for Everyoneby A verified traveler from Indiana
Pleasantly surprised!Posted Mar 8, 2018
We needed a room that slept four (myself and husband and two teenagers) plus a kitchen. It would have been tight quarters if we stayed more than two nights, but it was perfect for our short stay. If we plan to stay longer in Lake Geneva, we'll probably get a unit with 2 bedrooms. Overall, we were pleasantly surprised with the accommodation!
for Everyoneby A verified traveler
Posted Feb 19, 2018
Some hotel staff were super friendly, like a waitress in the lobby bar, and others were barely friendly at all, like the barista at coffee shop. Rooms were very clean but sheets are stiff and blankets were too. Check out at 10am is ridiculous! I’ve never been anywhere with such an early checkout.
for Everyoneby A verified traveler from Fond du Lac, WI
Great resortPosted Jan 3, 2018
So much to do at this resort, regardless of the season!
by John from Chicago
Posted Dec 20, 2017 on Hotels
Great resort. kind of in the middle of nowhere but overall amenities are good. Probably best to visit in Spring/Summer months
Posted Nov 25, 2017 on Hotels
Great place to stay. Close to Lake Geneva.
Posted Nov 20, 2017 on Hotels
stove hood should vent to the outside. I cooked a steak and set off the fire alarm. cant help but think that it would not have happened if the vent wasn't blowing on the smoke detector. otherwise 10/10 you guys rock!
Posted Nov 9, 2017 on Hotels
beautiful place to stayPosted Nov 3, 2017 on Hotels
The hotel and grounds were perfect. This was our first time visiting this facility. Although we were not able to take advantage of everything due to time constraints, we are planning to come back for a longer stay so we can really enjoy all there is to offer
Quiet restfull on the edge of eating and shoppingPosted Oct 31, 2017 on Hotels
Great place to stay