3/5 Okay
Pat
Traveled with partner
Sep 1, 2022
Liked: Cleanliness
At check in we were given a room in the old 2 story building on the 2nd floor with no elevator , no luggage rack and no one to help us up a large flight of stairs with our luggage. We were staying for a week with 2 large bags of luggage. We’re senior citizens and struggled to get our bags up the stairs. When we complained the person at the desk said there was nothing else available with a smile on her face. The room itself was old dark with one small dresser and a rod no closet for clothes. We decided to check out the next day. The reception desk called and said they found a room for us in the main building, 2nd floor with an elevator and sent a luggage rack. Friends of ours came up 3 days later and they tried to do the same thing to them. I warned them and they also got a room in the main building. They charged us an extra $ 25.00 a day as an upgrade. Receptionist also stated we shouldn’t use Expedia for our travel because they can’t be trusted. Again with a smile on her face.
Pat
Stayed 7 nights in Aug 2022