Ratings based on 4,466 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

Wood Burning Fireplace, easy walk to the beach

Posted Mar 26, 2017
Pros: Location, friendly staff, comfy bed, wood burning fireplace, newly remodeled
Cons: Could hear the people upstairs walking back and forth.
Location: Lake Tahoe Stateline between NV & CA. Casinos, Beach, Skiing are all very close by.
The bed was super comfy, and the wood burning fireplace made my room so cozy. There was a heart shaped Jacuzzi tub too. The room had recently been remodeled and was perfect. The location is fantastic. I'll definitely be staying there again. Plus, they are very dog friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Convenient

Posted Mar 22, 2017
Very convenient hotel close to the gondola, dining, Lake, and the Village. Comfortable rooms and beds.
Comment from Hotel Management
Mar 23, 2017 by Amber Guest service Manager , Hotel Management
I am so glad that you enjoyed your stay with us here, we do hope that you come back and stay with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Stockton, Ca.

Convenient location.

Posted Mar 21, 2017
I had low expectations when booking this random hotel at the last minute, but as soon as i arrived i was very satisfied. The place is clean the staff is friendly. The double decker hot tub is awesome. My friend got a suite at harrahs the same night and he and i both agreed that my room at the 3 peaks was much nicer and updated. Would definitely stay again.
Comment from Hotel Management
Mar 24, 2017 by Amber Guest service Manager , Hotel Management
I am so glad that you enjoyed your stay with us! we do hope that you come and stay with us again, as well as your friend! we look forward to seeing you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel to stay!!

Posted Mar 18, 2017
Great location. Within walking distance of restaurants and shops. Clean rooms with great amenities. Comfortable beds, clean and organized. Staff was Great! Very welcoming and made us laugh and smile. I have already recommended this place to a few friends and family! The only disappointment was the wifi internet connection. We were not able to use the free WiFi because it was too slow or not strong enough. Other than that, we loved our stay!
Comment from Hotel Management
Mar 18, 2017 by Amber Front desk agent , Hotel Management
Thank you so much for your 5 out of 5 we are glad that you had such a great stay. Im sorry that the internet was so slow we do try to keep it working to the best of our ability. Thank you for recommending us to your family and friends we do look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Nice, but noisy:)

Posted Mar 16, 2017
Pros: Location and staff!!
Cons: Sound proof rooms and better or new wall heater.
Location: Ski......................................
New remodel...............................................................................................................................................................................................great!
Comment from Hotel Management
Mar 17, 2017 by Amber Front desk agent , Hotel Management
Thank you so much for all of your feedback with us! Im so glad that you enjoyed our location and all of the staff, we hope you come back and see us agian soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely love it

Posted Mar 16, 2017
Pros: Very clean and comfortable. The main light has adjustable brightness. Big TV. Spacious. Big bed. Convenient desk.
Cons: No microwave oven in the room.
Excellent hotel. Had a wonderful night. Excellent hotel. Had a wonderful night.
Comment from Hotel Management
Mar 16, 2017 by Sam, Hotel Management
Thank you so much for your feedback, we hope to see you back here in the future and if you give us a call at the front desk I would be more than happy to bring up a microwave to your room! :)
5 out of 5
Recommended
for Couples
by A verified traveler from San Jose

Cozy suite

Posted Mar 15, 2017
Pros: Loved all the amenities (full kitchen), The HUGE bed, and the fireplace. There was a also a flat screen TV. Everything just felt very cozy!
Cons: The bathrooms were a bit outdated along with the oven/stove. Not a big issue to me but it might be for others.
Location: Heavenly Gondola, Beach, Shopping center, Mini-golf or ice-skating (depending on when you go), nightlife, casinos.
I really enjoyed my stay. the full kitchen in the suite came in very handy! we cooked pasta the first night without needing to buy any utensils or pots. The bed was spacious and the TV was great. all around a great stay and would return.
Comment from Hotel Management
Mar 15, 2017 by Kevin Childress, Hotel Management
Very happy to hear you enjoyed the stay! We really appreciate your reply and review. Thank you so much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to all the major attractions.

Posted Mar 13, 2017
Pros: Expedia
There were 4 of us staying in 2 bedroom townhouse and everyone was amazed how comfortable this place was, how quiet, even being so close to all the main attractions of South Lake Tahoe. Wonderful hotel, will absolutely stay again here next time we are in town.
Comment from Hotel Management
Mar 17, 2017 by Kevin Childress - GM, Hotel Management
Thank you for your review! We really appreciate the feedback and look forward to your return .
2 out of 5
by A verified traveler from Santa Rosa, CA

False expectations

Posted Mar 10, 2017
Checked out a day early. Was told i could get refunded. Manager refused refund after i was home. Place was nice but that was a complete bait and switch.
Comment from Hotel Management
Mar 12, 2017 by Amber Front desk agent , Hotel Management
I am so sorry for all of the issues that you did end up having. I do hope that you give us another chance to be able to rectify the situation. we do try our best to make sure all of our guests have a great stay, we are sorry that we did not meet that standard with you this time.
5 out of 5
Recommended
for Other
by A verified traveler from Santa Cruz

Posted Mar 9, 2017
Wonderful staff! Kevin is awesome as is the after hours desk person (whose name I cannot remember. Ashley? Maybe?) Regardless, they are so hospitable and it is the perfect distance from busy roads. Our dog loves their convenient walking areas. =)
Comment from Hotel Management
Mar 24, 2017 by Annastaysia R., Hotel Management
Thanks for your review Courtney! Kevin sure is great! He works hard for the guests and his staff. I'm glad that you had such a great stay with us! And my name is Anna but Ashley is nice too. :)