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Overview of Forest Suites Resort at Heavenly Village

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Forest Suites Resort at Heavenly Village

3 out of 5

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationHeavenly Gondola6 min walk
    Popular LocationCasino at Harveys Lake Tahoe10 min walk
    Popular LocationLakeside Beach13 min walk
    AirportLake Tahoe, CA (TVL)19 min drive

Choose dates to view prices

About this area

South Lake Tahoe

Forest Suites Resort at Heavenly Village is located near the beach and in a walkable area with good shopping. Shoppers can check out The Shops at Heavenly Village, while everyone can enjoy the natural beauty of Lakeside Beach and Zephyr Cove Beach. Magic Carpet Golf and Lake Tahoe Balloons are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing.
Popular Location

What's nearby

  • The Shops at Heavenly Village - 5 min walk
  • Heavenly Gondola - 6 min walk
  • Casino at Harrah's Lake Tahoe - 10 min walk
  • Casino at Harveys Lake Tahoe - 10 min walk
  • Lakeside Beach - 13 min walk

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 68 min drive

Restaurants

  • Driftwood Cafe — 3 min walk
  • Kalani's — 4 min walk
  • Base Camp Pizza — 4 min walk
  • Izabella Ristorante Italiano — 8 min walk
  • The Sage Room — 9 min walk

About this property

Forest Suites Resort at Heavenly Village

3-star hotel, walk to The Shops at Heavenly Village
A health club, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. All 119 rooms offer DVD players, microwaves, and flat-screen TVs with cable channels. Free newspapers, hair dryers, and safes are among the other amenities that guests will find.
Forest Suites Resort at Heavenly Village offers 119 air-conditioned accommodations with DVD players and safes. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available
  • Ski shuttle nearby

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Health club
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (3000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Microwave

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

This property is closed from December 10 2020 to January 14 2021 (dates subject to change).
The following facilities will be closed during the winter:
  • Spa tub
  • Swimming pool
The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Outdoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Dogs welcome
2 per room
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 17.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.66 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Pool access
  • Fitness center access
  • Internet access
  • Newspaper
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 17.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to October
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Forest Suites
Forest Suites Heavenly
Forest Suites Heavenly Village
Forest Suites Heavenly Village South Lake Tahoe
Forest Suites Resort
Forest Suites Resort Heavenly
Forest Suites Resort Heavenly Village
Forest Suites Resort Heavenly Village South Lake Tahoe
Heavenly Forest Suites Resort
Heavenly Village Resort
Forest Hotel Lake Tahoe
Forest Hotel South Lake Tahoe
Forest Resort Lake Tahoe
Forest Suites Resort at Heavenly Village Hotel
Forest Suites Resort at Heavenly Village South Lake Tahoe
Forest Suites Resort at Heavenly Village Hotel South Lake Tahoe

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 265 out of 980 reviews
5 - Excellent 27%
Rating 4 - Good. 358 out of 980 reviews
4 - Good 37%
Rating 3 - Okay. 203 out of 980 reviews
3 - Okay 21%
Rating 2 - Poor. 98 out of 980 reviews
2 - Poor 10%
Rating 1 - Terrible. 56 out of 980 reviews
1 - Terrible 6%

3.7/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Traveled with group, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds are super comfortable and breakfast was good under Covid conditions. The large refrigerator and microwave were nice and clean. However, the room and the hotel in general are so very outdated. The dresser/TV stand are a total throwback to a long ago era. The placement of the window style air conditioning unit is under the sink cabinet and exhausts hot air. This has to be a safety violation of fire code if not a health standard. The bath room and tub really needs to be updated and the exhaust fan is much too loud. We booked because they are dog friendly and the location to the lake and Heavenly Village. Everything appeared sanitized due to Covid but it was a super old room that hasn’t has any improvements probably since it was built. We paid the dog fee but these guys should be ashamed to charge a resort fee.
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, everything is waking distance
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to tons of shops and restaurants.
Stayed 2 nights in Apr 2021

3/5 Okay

Liked: Cleanliness
Stayed 2 nights in Apr 2021

2/5 Poor

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We traveled with our dog, which was nice to find a property that allowed it but was not happy they charge full price for a room that is not as well kept as the others because they put you in a dog friendly room. In other words a rundown room. The heater did not always work, they changed a filter in the water heater and the water was coming out brown! This property needs some updating for sure not worth the price!
Stayed 3 nights in Mar 2021