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"Very pleased lovely staff very helpful "

"Close to cruise port & centrally located. Hotel had excellent staff. Older gentleman at front desk, gave us a marked map, helped with planning our walking tour of city & museums & got us taxi transportation to London at a cheaper rate. I highly recomend this hotel."

"Lovely hotel overlooking the marina in Ocean Village, room was spacious and very comfortable with everything a visitor needs, bathroom also well fitted with a choice of a bath or over bath rainfall shower. Shops, restaurants and bars close by so perfect for our overnight after our cruise. Shuttle service from the cruise terminal to the hotel very welcome and efficient. Food and service in the 6th floor restaurant good with a super view of the marina."

"It was very quiet and just a lovely place to stay. "

"Friendly staff , clean room , hot good showers and bath , pub within walking distance (book advised) "

"Lovely clean hotel. Good food and drinks. Great stopover before cruise"

"We stayed 2 nites pre cruise on Queen Mary 2. We ate twice in the restaurant and food was tasty. Our room was comfortable and the front desk young lady, Rakshya?, was most pleasant and helpful"

"Our room was good nice and clean Bed was comfortable.Bathroom nice and clean.Great for one night before our cruise. Right next to wetherspoons . It is an old hotel and needs an update.We just managed to park in the hotel car park which is quite small . "

"I enjoted my stay at the hotel. The old world experience of staying in a building that was built for people and not for profit was great. The room size was very generous and I felt comfortable. The fittings were all in good order and well maintained. The view of the roof immediately outside the window was not what I had hoped for but it did show that maintainence on the roof was needed. The small beech trees growing on the rafters needs urgent attention. The shower also needs a clear warning attached to it as the way the shower is plumbed the pressure in the pipes is not moderated by a thermostatic valve. This means that one minute the water temperature is ok but the next, the water is either scalding hot or freezing cold!! On balance, I would use the hotel again. It is a bastion against the intrusions of modern new buildings and needs preserving at all costs!!"