Arenas Resort Victoria-Lauberhorn

Photo gallery for Arenas Resort Victoria-Lauberhorn

Primary image
Indoor pool, sun loungers
Outdoor spa tub
Indoor pool, sun loungers
View from room

Overview of Arenas Resort Victoria-Lauberhorn

Arenas Resort Victoria-Lauberhorn

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Temperature checks
Map
Wengen, Lauterbrunnen, BE, 3823

Explore the area

  • Popular LocationWengen-Mannlichen Cable Car1 min walk
  • Popular LocationMini Golf Wengen2 min walk
  • Popular LocationStaubbach Falls1 min drive
  • AirportBern (BRN-Belp)58 min drive

Choose dates to view prices

About this area

Lauterbrunnen

Located in Lauterbrunnen, Arenas Resort Victoria-Lauberhorn is in the city center and near a train station. While the natural beauty of Jungfraujoch and Lake Thun can be enjoyed by anyone, those looking for an activity can check out Mystery Rooms. Traveling with kids? Consider Wengen-Mannlichen Cable Car and Mini Golf Wengen. Enjoy the area's slopes with snowboarding and skiing lessons, and don't miss out on the sledding and snowshoeing.

What's nearby

  • Wengen-Mannlichen Cable Car - 1 min walk
  • Mini Golf Wengen - 2 min walk
  • Staubbach Falls - 1 min drive
  • Lauberhorn - 32 min drive
  • Valley Museum Lauterbrunnen - 72 min drive

Getting around

  • Wengen Station - 2 min walk
  • Bern (BRN-Belp) - 58 min drive

Restaurants

  • Restaurant Bären - 4 min walk
  • Bergrestaurant Allmend - 5 min drive
  • Bergrestaurant Kleine Scheidegg - 24 min drive
  • Restaurant Eigernordwand - 24 min drive

About this property

Arenas Resort Victoria-Lauberhorn

Family-friendly ski hotel with a full-service spa
Arenas Resort Victoria-Lauberhorn guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa. All 120 rooms offer free WiFi, flat-screen TVs with satellite channels, and hair dryers. Safes, showers, and phones are among the other amenities that guests will find.
Arenas Resort Victoria-Lauberhorn offers 120 accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 restaurants
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Ice skating
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CHF 40

Special check-in instructions

The front desk is open daily from 7:30 AM - 10 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Wengen is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 25 per pet, per night
  • Late check-out fee: CHF 40 (subject to availability)
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the fitness facility
Guests under 4 years old are not allowed in the spa

Property is also known as

Hotel Lauberhorn
Hotel Victoria Lauberhorn
Hotel Victoria Lauberhorn Wengen
Victoria Lauberhorn
Victoria Lauberhorn Hotel
Victoria Lauberhorn Wengen
Hotel Victoria-Lauberhorn Wengen
Victoria-Lauberhorn Wengen
Hotel Victoria-Lauberhorn Lauterbrunnen
Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn Wengen
Arenas Victoria-Lauberhorn
Hotel Arenas Resort Victoria-Lauberhorn Wengen
Wengen Arenas Resort Victoria-Lauberhorn Hotel
Hotel Arenas Resort Victoria-Lauberhorn
Hotel Victoria Lauberhorn
Arenas Victoria Lauberhorn
Arenas Resort Victoria Lauberhorn
Arenas Resort Victoria-Lauberhorn Hotel
Arenas Resort Victoria-Lauberhorn Lauterbrunnen
Arenas Resort Victoria-Lauberhorn Hotel Lauterbrunnen

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 204 out of 340 reviews
5 - Excellent 60%
Rating 4 - Good. 116 out of 340 reviews
4 - Good 34%
Rating 3 - Okay. 10 out of 340 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 340 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 340 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The mountain view from this resort is breathtaking. 👍
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Views
It would be hard not to have a beautiful view in any direction from this hotel. It's very conveniently located to the train station and we enjoyed the location. The included breakfast was very good, the half board dinner was not. It would be nice if the rooms included a refrigerator for grocery store items, as we bought most of our food from the Coop because it is very expensive to eat in Wengen. We rode the cable cars up to Mannlichen and hiked down (this is a long hike down and would be very difficult to go up). We also went to Jungfraujoch and because we had Swiss half fare cards, it was nice to see, however, it was still very expensive and if I had paid full price, I would have been disappointed. Our favorite thing was Grindelwald First and all of the activities there. It was so much fun. Finally, we went paragliding off of Mürren with Air-Time Paragliding and it was SO MUCH FUN. Wengen is definitely a must see location and staying up there was fun. Trains around the Lauterbrunnen area, and even into Interlakken are frequent and easy to navigate.
Stayed 3 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was comfortable and is located in an ideal and beautiful spot! We were given a free upgrade to a room with a balcony, and the views were amazing! They also had an outdoor hot tub where you can see the mountains! Staff were friendly and very helpful. The only downside was with COVID safety, the buffet was self-service, not all guests were sanitising theire hands prior. But other than that, hotel was pleasant, and worth the price!
View from balcony
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay
Good comfy stay
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel , extremely recommended
Great amazing hotel, breakfast included, wonderful very beautiful views , from the room and even the dinnig room you eat seeing the mountains very close to the train station yet quiet inside ,friendly staff great experience recommended i want to return to Wengen to stay in this hotel.
Stayed 7 nights in Sep 2021