Ratings based on 49 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by Simona
Posted Mar 25, 2017 on Hotels
by Annemarie from Dublin, Ireland
Be sure this is where you want to stay!
Posted Aug 6, 2015 on HotelsWe booked for three nights but left after just one night, forfeiting the money paid for the three nights. Be sure this accommodation is what you are looking for....it is not a quiet alpine resort but actually a noisy water park with accommodation beside it. The food is especially bad and is self- served in a canteen. All we could eat at dinner was tomatoes, lettuce and potatoes...the remainder of the food was badly prepared and presented.
As other reviewers have mentioned, there are many rules and other features which make it an unwelcome and unattractive place to visit.
For families with young children who enjoy the pool games and endless music by the pool, then maybe this is a good place for a short trip. For people who may like to relax by the pool, or relax/ read on the balcony looking at the lovely view, this is not the place for you.
When we checked out early, I didn't really want to give my reasons but was pressed to do so. The receptionist then called a manager who was very abrupt, did not apologise and certainly did not offer any money back.
by dalibor from Ljubljana
Posted Jul 14, 2015 on Hotels
Zelo lepo
by A verified traveler
Fun for nature lovers
Posted Jul 9, 2015 on HotelsFriendly staff , amazing nature setting , family friendly.
by Kåre Friis-Christensen from Denmark
Beautiful Slovenia
Posted Aug 6, 2014 on HotelsPerfect spot for a relaxing Holiday in Slovenia. The appartment, the pools and the surrounding area was perfect.
by A verified traveler
Great location and resort,but room needed cleaning
Posted Jun 24, 2014 on HotelsThe resort is in a great location and the facility's primary attraction--the pools--are maintained very well. The room's are spacious and furnishing relatively modern. However, in the bathroom we noticed black mold spores on the on the ceiling and a trace on the shower tiles. Not a show-stopper, but certainly a concern.
Recommended
for Everyoneby Franc from AU
Great hotel
Posted May 5, 2014Enjoy the hotel, pool and the bushwalking along the Snovic region. You can even borrow walking poles from the reception.
by Marina from Northampton
Great location
Posted Apr 23, 2014 on HotelsVery modern hotel in Slovenian Alps overlooking mountains. Access to indoor and outdoor term pools. Apartment was accommodated to a very high standard, convenient parking. It is not very easy to find this resort because the village name in the address is not the same as the village in which you need to turn to reach accommodation and signs are only visible if you travel from Ljubljana. We've struggled a little, but once reached the resort were very pleased with the quality of facilities
Recommended
for Everyoneby A verified traveler
Not a 3 star
Posted Apr 23, 2014
Pros: Staff did their best. Hotel is right by the forest.
Cons: The hotel is understaffed. They need more people.
Location: Kamnik is just a few km away. Ljuljana is 30 km.
Location is just right for a thermal hotel. Although it is definitely not a 4 star. Staff is nice and they all mean well but one person was helping people check in and out while supporting other guests in robes coming out of the pool. Room was freezing cold and we could not get timely support. Also they charge for using the sauna which is wierd.
Recommended
for Everyoneby Eszter from London, UK
great hotel
Posted Jun 2, 2013
Pros: the area and the comfortable apartments
Location: lovely surroundings, mountain views
Great apartments in a wonderful area. We had rented a car and it was very easy to reach Ljubljana, Kamnik and further towns.
The hotel has a thermal pool with fountains, etc. that is open till 8pm. The kids (10 and 13) enjoyed it. In the summer there is also an outdoor pool. Very friendly service. There is also a restaurant on site - good dinner - we only tried it once since we were out other times. There are hiking trails all around.
Overall, excellent base to explore the country.