Save

Choose dates to view prices

9Hotel Mercy

Photo gallery for 9Hotel Mercy

Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing
Suite (Mercy) | Premium bedding, minibar, in-room safe, soundproofing
Suite (Mercy) | View from room
Club Double Room | Premium bedding, minibar, in-room safe, soundproofing
Club Double Room | Premium bedding, minibar, in-room safe, soundproofing

Overview of 9Hotel Mercy

9Hotel Mercy

4.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry
Map
Rua da Misericordia, 76, Lisbon, 1200-273

Explore the area

  • Popular LocationRossio Square6 min walk
  • Popular LocationCommerce Square11 min walk
  • Popular LocationLisbon Cathedral14 min walk
  • AirportLisbon (LIS-Humberto Delgado)26 min drive

Room options

About this area

Lisbon

9Hotel Mercy is located in Lisbon Old Town, a neighborhood in Lisbon, and is near a metro station and near the boardwalk. Mercado da Ribeira and Armazens do Chiado Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miradouro de São Pedro de Alcântara and Principe Real Square. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Carmo Convent - 3 min walk
  • Rossio Square - 6 min walk
  • Santa Justa Elevator - 7 min walk
  • Commerce Square - 11 min walk
  • Lisbon Cathedral - 14 min walk

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • Aqui há Peixe - 2 min walk
  • Royale Cafe - 2 min walk
  • Garrafeira Alfaia - 2 min walk
  • A Tasca Do Chico - 2 min walk
  • Restaurante BarAlto - 2 min walk

About this property

9Hotel Mercy

4-star boutique hotel located in Lisbon Old Town
Near Rossio Square, 9Hotel Mercy provides a roundtrip airport shuttle, a terrace, and a library. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), concierge services, and luggage storage
  • Multilingual staff, tour/ticket assistance, and a 24-hour front desk
  • Free newspapers, an elevator, and coffee/tea in the lobby
  • Guest reviews speak highly of the breakfast, helpful staff, and walkable location
Room features
All 47 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7.5 for children
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Le 9 Bar
  • Rooftop bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7.5 for children (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 40 (one-way), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Is 9Hotel Mercy pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 9Hotel Mercy?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Dec 23, 2022 start from $98.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at 9Hotel Mercy?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at 9Hotel Mercy?

Check-out is at noon.

Does 9Hotel Mercy provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is 9Hotel Mercy located?

Located in Lisbon Old Town, this boutique hotel is within a 10-minute walk of Camoes Square and Rossio Square. Carmo Convent and Miradouro de São Pedro de Alcântara are also within 5 minutes. Largo Trindade Coelho Stop and Praça Luís de Camões Stop are within a 2-minute walk.

Can I cancel my reservation for free at 9Hotel Mercy and receive a full refund?

Yes, 9Hotel Mercy offers free cancellation on select room rates, because flexibility matters! Please refer to 9Hotel Mercy cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.8

Excellent

Rating 10 - Excellent. 533 out of 983 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 359 out of 983 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 60 out of 983 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 20 out of 983 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 11 out of 983 reviews" "
" "2 - Terrible 1%

9.0/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Excellent

Holly
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2022

10/10 Excellent

manon
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of 9Hotel Mercy it is close to lots of great restaurants, subway Baxia-Chiado, great shopping and a lovely view over the city on the Bar Roof Terrace on the 6th floor. The cleaning crew did a great job at keeping the room immaculate every day of our stay! Never seen a bed so well made every day! The breakfast option is a must as it is absolutely perfect! Freshly squeezed orange juice, eggs many ways..jams, fresh fruits, cheese,meats, croissants, whole grain breads all delicious and set in the Carnal Restaurant next to the hotel. The Mexican food served at night in that restaurant is amazing! The only little glitch that I would suggest to the hotel is that the floor in the shower is quite slippery and even more when wet and should be addressed with anti slip strips seeing as the shower is all glass. We did not have a great view from our room but we did not care as the charm of Lisbon's colorful buildings and houses is everywhere you look. 9Hotel Mercy was recommended to us by friends and we are recommending it to anyone who's looking for a great secure place to stay. Lisbon is amazing to visit. We will return!
Stayed 8 nights in Nov 2022

10/10 Excellent

Pierre
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was OK, good location
Stayed 3 nights in Nov 2022

10/10 Excellent

Edgardo, San Juan
Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in the historic center of Lisbon. Near great restaurants, shopping and historic sites. Excellent location and property
Stayed 3 nights in Oct 2022

10/10 Excellent

Pierre
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice roof bar, great location, good cafe across the street and many restaurants and activities closeby. Our room was very comfortable and very modern. A bit small if you need a desk etc.....
Stayed 4 nights in Oct 2022

10/10 Excellent

isidoro, trujillo alto
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel. Close to everything. Very clean. Front desk helpfull
Stayed 3 nights in Oct 2022

10/10 Excellent

Whitney
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel is well accommodated and located in a very nice, walkable area.
Stayed 3 nights in Oct 2022

8/10 Good

Adrien
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great hotel for a few nights, any more and you will want to find something bigger with more amenities. Also bring your own pillows, the ones at the hotel are about as thick as a nickel.
Stayed 3 nights in Oct 2022

10/10 Excellent

Fe Therese
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended Staff & Manager very friendly & helpful.
Stayed 3 nights in Sep 2022

10/10 Excellent

Cameron
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2022