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Overview of My Story Hotel Ouro

Photo gallery

Guest reviews

4.3 / 5Excellent
483 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

Popular LocationSanta Justa Elevator3 min walk
Popular LocationLisbon City Hall4 min walk
Popular LocationCarmo Convent5 min walk
AirportLisbon (LIS-Humberto Delgado)22 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Double Room

    Double Room

    Room amenities

    • 182 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Single Room

    Single Room

    Room amenities

    • 140 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Lisbon

Located in Lisbon's Chiado neighborhood, My Story Hotel Ouro is in the city center and near a metro station. Rossio Square and Commerce Square are notable landmarks, and the area's natural beauty can be seen at Botanical Garden and Costa da Caparica Beach. Lisbon Zoo and Lisbon Oceanarium are not to be missed.

Visit our Lisbon travel guide
Popular Location

What's nearby

  • Santa Justa Elevator - 3 min walk
  • Lisbon City Hall - 4 min walk
  • Carmo Convent - 5 min walk
  • Rossio Square - 5 min walk
  • Commerce Square - 6 min walk

Getting around

  • Rossio Station - 7 min walk
  • Rua da Conceição Stop (28E) - 1 min walk
  • Lisbon (LIS-Humberto Delgado) - 22 min drive

Restaurants

  • My Story Hotel Ouro – Restaurant offering Portuguese cuisine. Serves lunch and dinner.

About this property

My Story Hotel Ouro

3-star Lisbon hotel in Chiado, walk to Rossio Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. All 51 rooms offer free WiFi, minibars, and flat-screen TVs with cable channels. Other amenities available to guests include hair dryers, safes, and phones.
My Story Hotel Ouro offers 51 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Roundtrip airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily
1 restaurant
1 bar

Family friendly

Dry cleaning service
Free cribs/infant beds
Laundry facilities

Conveniences

Elevator
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

English
French
Portuguese
Spanish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds

Bathroom

Free toiletries
Hair dryer

Entertainment

Cable channels
Flat-screen TV

Food and drink

Minibar

More

Phone
Safe

Policies

Check-in

Minimum check-in age - 18

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

Property is also known as

  • My Story Hotel
  • My Story Hotel Ouro
  • My Story Hotel Ouro Lisbon
  • My Story Ouro
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  • Hotel My Story Hotel Ouro Lisbon
  • Lisbon My Story Hotel Ouro Hotel
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  • My Story Hotel Ouro Lisbon
  • My Story Hotel Ouro Hotel Lisbon
All reviews

Frequently asked questions

Guest reviews

4.3

Excellent

5 - Excellent
240
4 - Good
187
3 - Okay
44
2 - Mediocre
8
1 - Poor
4
4.6
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.4
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    I liked the location and the staff was very helpful in providing advice on what to see and how to get there. I was reallhy pleased with staff attitude specially the two young men at the reception desk.

    Stayed 5 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    Convenient, laid back, pleasant staff, location — within easy walking distance to Metro.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Welcoming, charming and in a great location in Baixa Lisbon.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent hotel, good breakfast and location perfect to visit Lisbon (next to tram, bus and metro stops).

    Stayed 2 nights in Dec 2019