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The One Palácio da Anunciada

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of The One Palácio da Anunciada

VIP Access

The One Palácio da Anunciada

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Rua das Portas de Santo Antão, 112-134, Lisbon

Explore the area

  • Popular LocationRossio Square4 min walk
  • Popular LocationCommerce Square14 min walk
  • Popular LocationLisbon Cathedral15 min walk
  • AirportLisbon (LIS-Humberto Delgado)24 min drive

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About this area

Lisbon

The One Palácio da Anunciada is located in Lisbon City Center, a neighborhood in Lisbon, and is near a metro station. Lisbon Coliseum and Fado in Chiado are cultural highlights, and some of the area's activities can be experienced at Bela Vista Park and Parque das Nacoes Marina. Torel Garden and Fado Museum are also worth visiting. Spend some time exploring the area's activities, including segway rentals/tours.
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Map

What's nearby

  • Rossio Square - 4 min walk
  • Dom Pedro IV Statue - 6 min walk
  • Hospital Sao Jose - 8 min walk
  • Commerce Square - 14 min walk
  • Lisbon Cathedral - 15 min walk

Getting around

  • Largo da Anunciada Stop - 1 min walk
  • Rossio Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 23 min drive

Restaurants

  • Jesus é Goês - 2 min walk
  • Restaurante Cervejaria Pinoquio - 3 min walk
  • Restaurante Gambrinus - 3 min walk
  • Maria Mil Réis - 3 min walk
  • Leitaria Baiana Pastelaria - 4 min walk

About this property

The One Palácio da Anunciada

Luxury Lisbon hotel in Lisbon City Center, walk to Rossio Square
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
The One Palácio da Anunciada offers 83 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows standard cleaning and disinfection practices of Safety Program (H10 Hotels)
Follows industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: EUR 29 for adults and EUR 19 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Condes de Ericeira
  • O Jardim Wine Bar
  • Pool Bar

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property - February 2019
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 49-inch Smart TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned
5 star
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Family friendly
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Hotel
Hotel

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 150 per pet, per stay
1 per room (up to 77 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: EUR 29 for adults and EUR 19 for children (approximately)
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 55 (one-way), (up to 12 years old)
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

One Palácio da Anunciada Hotel Lisbon
One Palácio da Anunciada Hotel
One Palácio da Anunciada Lisbon
One Palácio da Anunciada
The One Palacio Da Anunciada
The One Palácio da Anunciada Hotel
The One Palácio da Anunciada Lisbon
The One Palácio da Anunciada Hotel Lisbon

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 195 out of 270 reviews
5 - Excellent 72%
Rating 4 - Good. 50 out of 270 reviews
4 - Good 19%
Rating 3 - Okay. 13 out of 270 reviews
3 - Okay 5%
Rating 2 - Poor. 5 out of 270 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 270 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Staff & service, property conditions & facilities
Nice architecture but extremely noisy, surrounded by construction sites, can’t sleep. One front desk receptionist has very bad attitude
Stayed 3 nights in Aug 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old palace in an excellent location in the old town. Breakfast is amazing and the staff are friendly and helpful. However, because of where it is, there is a lot of building work going on around the hotel, which starts very early in the morning. I was surprised this wasn't mentioned. We did not receive our welcome drink which would have been welcome after a delayed flight out. However, overall, we had a great time in Lisbon and the hotel and the staff were very nice.
Stayed 6 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT LOCATION.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022