3.9/5 Good! (2,891 reviews)
The hotel was clean and breakfast was ok. We returned from long day at Disney world and no one serviced our room or NO towels were dropped off.
Apparently if you want your room serviced with towels, you have to order that 24 hours in advance. Apparently I missed that on the website. We asked for towels and they did bring us towels.
We had 3 rooms and my son plugged up the toilet. We contacted the front desk and they said they were going to send someone right up. We returned 2.5 hours later and the toilet was CB not fixed. My son stayed back so someone was in the room. Called again and the person answering the phone, said “oh, I thought someone already came up. They did arrive shortly after that and unplugged toilet.
Reviewed on Nov 28, 2022