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DoubleTree by Hilton Hotel London -Tower of London

4.0 star property
Upscale hotel, a quick walk to Tower of London

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

View from property
Terrace/patio
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
2 bars/lounges, cocktail bar, lobby lounge

Reviews

8.4

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Pet friendly
    Pet friendlyPet friendly

Check-in time

3:00 PM

Check-out time

12:00 PM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Booked two rooms for a family stay. Very convenient and comfortable. Nice place on a great location.
Alex
Jul 25, 2024
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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite, Accessible, Non Smoking

TV, DVD player

City Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • 861 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Atrium)

Suite, 1 King Bed, Non Smoking (Atrium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (Atrium)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite, 1 King Bed, Non Smoking

City Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

City Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
7 Pepys Street, London, England, EC3N 4AF

What's nearby

  • Tower of London - 8 min walk
  • Tower Bridge - 9 min walk
  • London Bridge - 10 min walk
  • Liverpool Street - 12 min walk
  • The Shard - 17 min walk

Getting around

  • Fenchurch Street Station - 1 min walk
  • Tower Hill Station - 3 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬2 min walk
  • ‪cloudM Tower of London - ‬2 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Traitors Gate - ‬2 min walk
  • ‪Rotunda Bar & Lounge - ‬1 min walk

About this property

DoubleTree by Hilton Hotel London -Tower of London

Upscale hotel near Tower of London
Located close to Tower Bridge and The Shard, DoubleTree by Hilton Hotel London -Tower of London provides a grocery/convenience store, a free daily manager's reception, and a rooftop terrace. The on-site restaurant, City Cafe, serves breakfast. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • 9 meeting rooms, smoke-free premises, and luggage storage
  • An elevator, ATM/banking services, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to public transit
Room features
All 583 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels and DVD players
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 24.50 per person
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • City Cafe
  • No 7 Lobby Bar
  • Savage Garden

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 9 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.0 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 25.00

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 per person
  • Self parking fee: GBP 40.00 per night
  • Pet fee: GBP 15.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

Frequently asked questions

Is DoubleTree by Hilton Hotel London -Tower of London pet-friendly?

Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 15.0 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Hotel London -Tower of London?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London -Tower of London on Aug 11, 2024 start from $132.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel London -Tower of London?

Self parking is available for GBP 40.00 per night.

What time is check-in at DoubleTree by Hilton Hotel London -Tower of London?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available from 1:00 PM–4:00 PM for a fee.

What time is check-out at DoubleTree by Hilton Hotel London -Tower of London?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel London -Tower of London located?

Located in London City Centre, this hotel is within a 10-minute walk of Tower of London and Tower Bridge. The Shard and Trafalgar Square are also within 3 mi (5 km). Fenchurch Street Station is only a 2-minute walk and Tower Hill Station is 3 minutes.

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 573 out of 1155 reviews" "
Rating 8 - Good. 313 out of 1155 reviews" "
Rating 6 - Okay. 135 out of 1155 reviews" "
Rating 4 - Poor. 82 out of 1155 reviews" "
Rating 2 - Terrible. 52 out of 1155 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked two rooms for a family stay. Very convenient and comfortable. Nice place on a great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and in the heart of London.
Stayed 2 nights in Jul 2024

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with many things around , great roof top bar with friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Laetitia D

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top notch!
Stayed 8 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near public transit. Loved every moment. Nice workout facility, too. Housekeeping was outstanding and respectful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anna, Chicago

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to ground, underground and water transportation. Immediate proximity. Nicely maintained, clean and very pleasant.
Stayed 4 nights in Jul 2024

10/10 Excellent

CLAIRE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel tucked away very close to both the Tube and the Tower of London, great service from the team. I was there on business so didn’t try the food, however the service for coffee in the cafe area was very good.
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Great location and smart hotel. The problem was the rooftop bar with a Tower Bridge view, the reason we booked the hotel, was closed for a private event. According to other reviews I've seen this happens often. It was such a disappointment and it would have been nice if the hotel could have done something nice to make up for it. Maybe a complimentary drink at the other bar? We also booked a twin room and they gave us a double. When we asked if we could have a room with twin beds, the staff dealing with it made it seem like we were being difficult by asking for what we booked. I had to say it a few times before they agreed. Other than that all staff were friendly and the beds were super comfy. Bathroom was fine. Real shame about the hiccups.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommend this hotel in London. It's close to the centre and transport but is in a quiet location. The Staff were friendly and very helpful. The roof top bar is an excel way to relax with superb views!
Stayed 1 night in Jul 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Jul 2024

8/10 Good

Leigh, Grantham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for visits to the shard, tube right round the corner, river boat 5 minute walk away
Stayed 1 night in Jul 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, except the fact that we chose that hotel for location and the fact they had a rooftop bar. However, the rooftop bar was closed to guests on two of the nights of our stay due to private parties that had reserved the entire rooftop. Since that was one of the main reasons we chose this hotel, we we’re disappointed in the fact that we couldn’t go to the rooftop on two of our nights.
Stayed 6 nights in Jun 2024

10/10 Excellent

Sabyasachi

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Friendly staff
Stayed 3 nights in Jul 2024

6/10 Okay

Sabrina

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My family and I was vacationing in London. I am a Hyatt member, but was referred to the Double-tree Hilton. While the staff ways nice and we loved the Savage rooftop and being close to the Tower of London. I was very disappointment in the rooms that we were first given at check-in. We were on the 6th floor and it smelled of standing water, wet and carpet was dirty. Our rooms were so far from the elevator and next to the staff work rooms, which I didn’t like. In our rooms we had panels to fall off the wall. The next day we spoke to the manager Princess, and she did accommodate us by moving my family to two other room on another floor. However, it would have been nice if she would of upgraded our rooms to one of the newly renovated rooms (without charge) seeing how it was our first visit to this hotel. Sadly, this is a hotel we will not be staying at upon our return to London.
Stayed 5 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is hidden a block and a half away from the Tower of London. It is very walkable to the tube and numerous sightseeing places like the Tower, St. Paul’s cathedral or Sky Garden. While you might not get a tremendous view from your room - you can from the rooftop bar/restaurant.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bhaskaran

Stayed 2 nights in Jun 2024

6/10 Okay

Andrew

Stayed 1 night in Jun 2024

8/10 Good

Mark, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing. It’s right next to the Four Seasons Hotel, a block from the tube station and across the street from the Tower of London. Even though the rooms could be updated a little, the value for this hotel is amazing based on its incredibly comfortable beds, amenities & location. Front desk agent Heena was very hospitable. She made us feel welcomed and at ease right away. Would definitely stay there again.
Stayed 2 nights in May 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Kellianne

Traveled with partner
Disliked: Cleanliness, staff & service
Was over charged at reception and staff took £300 out my account which was my spending money for the weekend and told I had to wait 3 to 5 working days for it to be refunded. Tried to open the fridge and a past guests first underwear fell out.
Stayed 2 nights in Jun 2024

6/10 Okay

Nicola

Stayed 3 nights in May 2024

6/10 Okay

Suleman, Gloucester

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
very stingy with room amenities, had to ask for more water and tea bags. unpleasant window views, can see other rooms so keep curtains closed. no mini bar. no soap or toiletries, outdated rooms. plus side close to tube and easy find.
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0