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DoubleTree by Hilton Hotel London -Tower of London

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Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
City Suite, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Overview of DoubleTree by Hilton Hotel London -Tower of London

DoubleTree by Hilton Hotel London -Tower of London

4.0 star property

8.0/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
7 Pepys Street, London, England, EC3N 4AF

Explore the area

  • Popular LocationTower of London8 min walk
  • Popular LocationTower Bridge10 min walk
  • Popular LocationThe Shard18 min walk
  • AirportLondon (LCY-London City)22 min drive

Room options

About this area

London

DoubleTree by Hilton Hotel London -Tower of London is located in London City Centre, a neighborhood in London, and is near the airport and near a metro station. Tower of London and The British Museum are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at Wembley Stadium. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Tower Hill Station is 3 minutes by foot and Tower Gateway DLR Station is 5 minutes.
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Map

What's nearby

  • Tower of London - 8 min walk
  • Tower Bridge - 10 min walk
  • London Bridge - 12 min walk
  • The Shard - 18 min walk
  • St. Paul's Cathedral - 10 min drive

Getting around

  • Fenchurch Street Station - 3 min walk
  • Tower Hill Station - 3 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • The Liberty Bounds - 2 min walk
  • Bodean's - 2 min walk
  • All Bar One - 2 min walk
  • K10 - 3 min walk
  • Costa - 3 min walk

About this property

DoubleTree by Hilton Hotel London -Tower of London

4-star hotel revitalized in 2016 and located near Tower of London
A short walk from Tower Bridge and London Bridge, DoubleTree by Hilton Hotel London -Tower of London provides a grocery/convenience store, a free daily manager's reception, and a rooftop terrace. Be sure to enjoy a meal at City Cafe, the onsite restaurant. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, ATM/banking services, and luggage storage
  • Concierge services, 9 meeting rooms, and a 24-hour front desk
  • Guest reviews give top marks for the first-rate property condition
Room features
All 583 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free Internet and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and showers
  • 49-inch TVs with cable channels and DVD players
  • Refrigerators, free tea bags/instant coffee, and electric kettles

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 35.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 21.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • Free daily reception

Restaurants on site

  • City Cafe
  • Savage Garden
  • No 7 Lobby Bar

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference center
  • Meeting rooms - 9

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch TV
  • Cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Hotel
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Guest rating 4+
Guest rating 4+
Family friendly
Family friendly
4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.0 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: GBP 21.50 per person (approximately)
  • Self parking fee: GBP 35.00 per night
  • Pet fee: GBP 15.0 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

Frequently asked questions

Is DoubleTree by Hilton Hotel London -Tower of London pet-friendly?

Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 15.0 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at DoubleTree by Hilton Hotel London -Tower of London?

As of Dec 8, 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London -Tower of London on Jan 8, 2023 start from $144.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Hotel London -Tower of London?

Self parking is available for GBP 35.00 per night.

What time is check-in at DoubleTree by Hilton Hotel London -Tower of London?

Check-in is from 3:00 PM - noon. Late check-in is available from 1:00 PM–4:00 PM for a fee.

What time is check-out at DoubleTree by Hilton Hotel London -Tower of London?

Check-out is at noon.

Where is DoubleTree by Hilton Hotel London -Tower of London located?

Located in London City Centre, this hotel is within a 15-minute walk of Tower of London and Tower Bridge. The Shard and The British Museum are also within 3 mi (5 km). Tower Hill Station and Tower Gateway DLR Station are within a 5-minute walk.

Can I cancel my reservation for free at DoubleTree by Hilton Hotel London -Tower of London and receive a full refund?

Yes, DoubleTree by Hilton Hotel London -Tower of London offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Hotel London -Tower of London cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree by Hilton Hotel London -Tower of London Reviews

DoubleTree by Hilton Hotel London -Tower of London Reviews

Overall score and ratings

8.0

Very Good

Rating 10 - Excellent. 457 out of 1003 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 304 out of 1003 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 120 out of 1003 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 79 out of 1003 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 43 out of 1003 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Colin
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel close to Tower Hill tube station. Friendly staff, nice room and facilities. Nice breakfast but quite busy at weekends though personally we did not have any wait to be seated for breakfast and there is a great choice of food and staff attentive to our needs. We would stay at this hotel again when visiting London.

10/10 Excellent

Rachael
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit! The hotel is very well kept up and our room was perfect for our family of three (had a suite) loved having a shower and a tub! Elsy and the entire morning breakfast staff were the absolute BEST part of our stay. Elsy went above and beyond to make our little girls stay memorable and we looked forward to breakfast each morning. Thank you for making our time in your hotel extra special!
Stayed 5 nights in Nov 2022

10/10 Excellent

Douglas
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great. Flew ftom U.S. and landed at 7 am in London. Ad zero sleep, but figured i could at least drop off my bag at the hotel. Woman who checked me in told me not to worry about checking in early and told me they had a room for me that i could access immediately. Everyone else was nice, and hotel was nice.
Stayed 2 nights in Nov 2022

10/10 Excellent

melisa
Traveled with partner
Liked: Cleanliness, staff & service, amenities
I had the absolute best check in with Hassan. Pleasant young man very helpful and welcoming. I don't eat pork so the chef was very accommodating. Room was nice. But the hallways were dated. Breakfast was very good lots of options and fresh. Hotel is lovely and close to everything. Westfield Stratford city is a short commute excellent shopping.
Stayed 3 nights in Nov 2022

10/10 Excellent

Kim
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is only GREAT things I can say about this experience! The staff went over and beyond their duties to help us out and keep us informed. Syed and Yuri, concierge, the breakfast staff in the City Cafe and the reception staff were extremely kind and accommodating. No doubt, the next time we visit London, we will be staying with Doubletree.
Stayed 3 nights in Nov 2022

10/10 Excellent

Steven
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were good.
Stayed 1 night in Nov 2022

6/10 Okay

Caroline
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great. The property and facilities are on par. Our room was clean and spacious. It had everything we needed. But, the check in process was sub-par. The lady who checked us in was not the friendliest and the male supervisor was hovering around her, looking very stressed. Later, it turned out that there was an issue with another guest and the lady was involved. My take; I'm a guest and I don't need to see and know this. SMILE and stay friendly. :-)
Stayed 2 nights in Nov 2022

10/10 Excellent

IAN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and friendly and when I occurred a few problems (no fault of the hotel) the staff were so helpful and I can’t thank them enough Specially Anisa she was so helpful I highly recommend this hotel
Stayed 1 night in Nov 2022

10/10 Excellent

Mary
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location with great views and very helpful staff! A really classy hotel!

8/10 Good

William
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that the rooftop bar is closed on Mondays and Tuesdays.
Stayed 4 nights in Oct 2022