The Collective Canary Wharf

Photo gallery for The Collective Canary Wharf

Primary image
Indoor pool
Big Studio | Memory foam beds, in-room safe, laptop workspace, blackout drapes
Comfy Studio | Memory foam beds, in-room safe, laptop workspace, blackout drapes
Comfy Studio | Memory foam beds, in-room safe, laptop workspace, blackout drapes

Overview of The Collective Canary Wharf

The Collective Canary Wharf

4.0 star property

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Gym
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
20 Crossharbour Plaza, London, England, E14 9YF

Explore the area

  • Popular LocationO2 Arena12 min drive
  • AirportLondon (LCY-London City)12 min drive
  • Popular LocationExCeL Exhibition Centre15 min drive
  • Popular LocationTower Bridge18 min drive

Choose dates to view prices

About this area


The Collective Canary Wharf is located in Canary Wharf, a neighborhood in London, and is near the airport and near a metro station. Tower of London and Tower Bridge are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. London Eye and Natural History Museum are not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • O2 Arena - 12 min drive
  • ExCeL Exhibition Centre - 15 min drive
  • Tower of London - 17 min drive
  • Tower Bridge - 18 min drive
  • The Shard - 23 min drive

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive


  • Taylor St Baristas - 3 min walk
  • Lemongrass Kitchen - 5 min walk
  • Byblos Harbour - 5 min walk
  • The George - 5 min walk
  • Capeesh - 5 min walk

About this property

The Collective Canary Wharf

4-star London hotel in Canary Wharf with fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. Weekly housekeeping is available.
The Collective Canary Wharf offers 151 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room


  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Coworking space


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Communal living room
  • Renovated entire property - August 2019
  • Smoke-free property
  • TV in lobby

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Memory foam mattress


  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels


  • 32-inch LED TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Refrigerator
  • Stovetop


  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties



Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

The Collective Canary Wharf Hotel
The Collective Canary Wharf London
The Collective Canary Wharf Hotel London

Frequently asked questions

Does The Collective Canary Wharf have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Collective Canary Wharf?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at The Collective Canary Wharf on Aug 29, 2022 start from $108.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Collective Canary Wharf pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Collective Canary Wharf?

Self parking is available for GBP 12 per night. Limited spots are available.

What time is check-in at The Collective Canary Wharf?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.

What time is check-out at The Collective Canary Wharf?

Check-out is at 11:00 AM. Late check-out is available for a fee (amount may vary, subject to availability).

Where is The Collective Canary Wharf located?

Located in Canary Wharf, this hotel is within 3 mi (5 km) of Cutty Sark, O2 Arena, and ExCeL Exhibition Centre. Greenwich Park is 2.2 mi (3.5 km) away. Crossharbour DLR Station is only a 4-minute walk and South Quay DLR Station is 6 minutes.

Can I cancel my reservation for free at The Collective Canary Wharf and receive a full refund?

Yes, The Collective Canary Wharf offers free cancellation on select room rates, because flexibility matters! Please refer to The Collective Canary Wharf cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 169 out of 467 reviews
5 - Excellent 36%
Rating 4 - Good. 123 out of 467 reviews
4 - Good 26%
Rating 3 - Okay. 81 out of 467 reviews
3 - Okay 17%
Rating 2 - Poor. 46 out of 467 reviews
2 - Poor 10%
Rating 1 - Terrible. 48 out of 467 reviews
1 - Terrible 10%




Staff & service




Property conditions & facilities



4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was so small, and bathroom was even was absolutely tiny, No AC which was inconvenient so I had to request a fan. You can't call the reception for anything you have to go down to them if you need anything. Staff were nice, and accomodating and room was clean. Spent most of the time in the pool, which saved us spending time on the tiny room. If you're looking to stay there a while I would definitely suggest the bigger rooms. If like me you're just needing to use for sleeping but most of your time is spent outside the room. The small ones are fine.
Stayed 2 nights in Jul 2022

1/5 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The location was good
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There was a certain uniqueness to the hotel, although the rooms are small, the facilities that are available are good. The location in Canary Wharf is good walking distance to and from the main hub of the area, with excellent transport to the rest of London.
Stayed 3 nights in Jul 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
I loved the swimming pool area. However, I really disliked the fact that there was no Air conditioner. Also, the windows wouldn’t stay open.
Stayed 1 night in Jul 2022

2/5 Poor

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
For the price we paid I was extremely disappointed. The photo of the room shown on Expedia, this was not the room we had! When sat on the toilet, my feet were in the shower enclosure!
Stayed 1 night in Jul 2022