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Overview of The Collective Canary Wharf

Photo gallery

Featured Image
Indoor pool
Indoor pool
Memory foam beds, in-room safe, laptop workspace, iron/ironing board
Memory foam beds, in-room safe, laptop workspace, iron/ironing board

The Collective Canary Wharf

4 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    AirportLondon (LCY-London City)17 min drive
    Popular LocationAlexandra Palace29 min drive
    Popular LocationMarble Arch38 min drive
    Popular LocationWembley Stadium61 min drive

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Standard Studio

4.1/5 guest room rating
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfy Studio

No guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Big Studio

No guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

London

Located in London's Canary Wharf neighborhood, The Collective Canary Wharf is in the city center and near the airport. The area's natural beauty can be seen at Russell Square and Queen Elizabeth Olympic Park, while O2 Arena and Tate Modern are cultural highlights. London Eye and Madame Tussauds Wax Museum are not to be missed. Spend some time exploring the area's activities, including outlet shopping.
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Map
Popular Location

What's nearby

  • Excel Exhibition Centre - 11 min drive
  • O2 Arena - 15 min drive
  • Alexandra Palace - 29 min drive
  • Marble Arch - 38 min drive
  • Wembley Stadium - 61 min drive

Getting around

  • Crossharbour Station - 4 min walk
  • London Limehouse Station - 6 min drive
  • London City Airport (LCY) - 17 min drive

Restaurants

  • Mthr — 1 min walk
  • Dumpling Shack — 1 min walk
  • The George — 4 min walk
  • Goodman — 7 min walk
  • Bella Cosa Restaurant — 8 min walk

About this property

The Collective Canary Wharf

4-star London hotel in Canary Wharf with restaurant
A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 388 rooms feature kitchenettes with refrigerators and stovetops, plus free WiFi and LED TVs with cable channels. Guests will also find memory foam beds, room service, and electric kettles.
The Collective Canary Wharf offers 388 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature memory foam mattresses. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 7:00 AM–11:30 AM on weekends: GBP 5-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Business center
  • Coworking space
  • Meeting rooms - 4

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Renovated entire property - August 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 1 2021 to May 17 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
  • Fitness facilities
  • Sauna
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 5 and GBP 15 per person (approximately)
  • Self parking fee: GBP 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

The Collective Canary Wharf Hotel
The Collective Canary Wharf London
The Collective Canary Wharf Hotel London

Frequently asked questions

4.0
Very Good
Rating 5 - Excellent. 114 out of 265 reviews
5 - Excellent 43%
Rating 4 - Good. 80 out of 265 reviews
4 - Good 30%
Rating 3 - Okay. 36 out of 265 reviews
3 - Okay 14%
Rating 2 - Poor. 22 out of 265 reviews
2 - Poor 8%
Rating 1 - Terrible. 13 out of 265 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.0/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaner walked in at 9:20am. Very Annoying
Cleaner walked into room at 9:20am, tv doesnt work. Other than that room was very stylish.
Stayed 1 night in Feb 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy stay.
Was not bad.
Stayed 4 nights in Jan 2021

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay
I was looking forward to this stay at The Collective, but from arrival the service provided was far from great. From rude behind the counter staff when checking in, to requesting a an additional key for my guest, as well as questions about the services on site. Overall I was not made to feel welcome at this establishment. The room itself is okay. Smaller then shown in pictures. There is also only a small amount of crockery and utensils. The room clearly hasn't been checked thoroughly as there was a lack of toilet roll as well as washing up liquid. The walls were riddled with markings and scratches, the bathroom is tiny!! There is also no way to adjust the temperature of the room. I personally do not think I would stay at this venue again as it was just a bit of a let down. One of the great things are the amenities surrounding this venue which make it extremely easy to sort any wants or needs.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

1/5 Terrible

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2020