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Overview of The Queen Mary

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Featured Image
32-inch flat-screen TV with satellite channels
Pillowtop beds, in-room safe, individually decorated, iron/ironing board
Pillowtop beds, in-room safe, individually decorated, iron/ironing board
Pillowtop beds, in-room safe, individually decorated, iron/ironing board

The Queen Mary

3 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationRMS Queen Mary1 min walk
    Popular LocationLong Beach Cruise Terminal4 min walk
    Popular LocationShoreline Village4 min drive
    AirportLos Angeles, CA (LAX-Los Angeles Intl.)30 min drive

Choose dates to view prices

Deluxe Room, 1 King Bed, Harbor View

4/5 guest room rating
  • 200 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite (Full)

4.1/5 guest room rating
  • 419 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Mini)

3.6/5 guest room rating
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Twin Beds (Inside Stateroom)

3.6/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed (Stateroom)

3.7/5 guest room rating
  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed

3.9/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Stateroom)

3.9/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Inside Stateroom)

3.7/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Inside Stateroom)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds (Stateroom)

4/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Queen Beds (Stateroom)

3.8/5 guest room rating
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Long Beach

Located in Long Beach, The Queen Mary is in the city center and on the waterfront. Long Beach Cruise Terminal and World Cruise Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Shoreline Village and Pike at Rainbow Harbor. Check out an event or a game at Dignity Health Sports Park, and consider making time for Aquarium of the Pacific, a top attraction not to be missed. Looking to get your feet wet? Kayaking, water skiing and windsurfing adventures can be found near the property.
Popular Location

What's nearby

  • RMS Queen Mary - 1 min walk
  • Long Beach Cruise Terminal - 4 min walk
  • Aquarium of the Pacific - 2 min drive
  • Long Beach Convention and Entertainment Center - 3 min drive
  • Shoreline Village - 4 min drive

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Los Angeles Intl. (LAX) - 33 min drive

Restaurants

  • Fuego — 13 min walk
  • 555 East American Steakhouse — 3 min drive
  • King's Fish House — 3 min drive
  • Long Beach Cafe — 3 min drive
  • Utopia — 3 min drive

About this property

The Queen Mary

Bayside Long Beach hotel in Harbor, walk to RMS Queen Mary
Along with 3 restaurants, this smoke-free hotel has 3 bars/lounges and a 24-hour health club. WiFi in public areas is free. Additionally, 3 coffee shops/cafés, a snack bar/deli, and a rooftop terrace are onsite. All rooms are individually decorated and offer pillowtop beds and in-room massages. Flat-screen TVs come with satellite channels, and other amenities that guests will find include hair dryers and safes.
The Queen Mary offers 346 accommodations with safes and designer toiletries. Each accommodation is individually decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers. Refrigerators, in-room massages, and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25.00 per night; includes in/out privileges)
  • Valet parking on site (USD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 26 per person
  • 3 restaurants and 3 coffee shops
  • 3 bars/lounges

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Refrigerator (on request)

More

  • Connecting rooms available
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Renovations and closures

This property is closed from February 4 2021 to April 30 2021 (dates subject to change).
The following facilities or services will be unavailable from February 5 2021 to April 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 75.00 per stay
Dogs welcome
1 per room (up to 25 lbs)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 18.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 26 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 991 out of 3119 reviews
5 - Excellent 32%
Rating 4 - Good. 998 out of 3119 reviews
4 - Good 32%
Rating 3 - Okay. 566 out of 3119 reviews
3 - Okay 18%
Rating 2 - Poor. 319 out of 3119 reviews
2 - Poor 10%
Rating 1 - Terrible. 245 out of 3119 reviews
1 - Terrible 8%

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2020

3/5 Okay

Traveled with family
till Closed
The ship is closed and we will have to wait till it reopens.
Stayed 1 night in Aug 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Cool place .. don’t like they charge for parking
Only issue I have is they charge for parking and I find that ridiculous at a hotel and it’s not cheap . The hotel is priced a little high for the room size but the unique location justifies it . Room is vintage looking and unique . I enjoyed it
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

5/5 Excellent

Stayed 2 nights in May 2020