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The Queen Mary

Photo gallery for The Queen Mary

Exterior
Front of property
Hypo-allergenic bedding, pillowtop beds, individually decorated
Property amenity
Reception

Overview of The Queen Mary

The Queen Mary

3.0 star property
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
1126 Queens Hwy, Long Beach, CA, 90802

Explore the area

  • Popular LocationRMS Queen Mary1 min walk
  • Popular LocationLong Beach Cruise Terminal4 min walk
  • Popular LocationShoreline Village4 min drive
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)35 min drive

Room options

About this area

Long Beach

Located in Long Beach, The Queen Mary is in the city center and on the waterfront. RMS Queen Mary and USS Iowa are cultural highlights, and some of the area's activities can be experienced at Long Beach Cruise Terminal and World Cruise Center. Check out an event or a game at Long Beach Convention and Entertainment Center, and consider making time for Aquarium of the Pacific, a top attraction not to be missed. Looking to get your feet wet? Kayaking, water skiing and windsurfing adventures can be found near the property.
Visit our Long Beach travel guideOpens in a new window
Map

What's nearby

  • RMS Queen Mary - 1 min walk
  • Long Beach Cruise Terminal - 4 min walk
  • Aquarium of the Pacific - 3 min drive
  • Long Beach Convention and Entertainment Center - 3 min drive
  • Shoreline Village - 4 min drive

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Los Angeles Intl. (LAX) - 35 min drive

Restaurants

  • Yard House - 4 min drive
  • Hooters - 3 min drive
  • Bubba Gump Shrimp Co - 3 min drive
  • Tequila Jack's - 4 min drive
  • Auld Dubliner - 3 min drive

About this property

The Queen Mary

3-star hotel near Long Beach Cruise Terminal
Located close to RMS Queen Mary and Shoreline Village, The Queen Mary provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at Chelsea Chowder House, the onsite restaurant. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a vending machine, and 15 meeting rooms
  • Motorized watercraft on site, a computer station, and a gift shop
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 200 individually decorated rooms include thoughtful touches such as air conditioning, in addition to amenities like free bottled water and WiFi. Guests reviews give good marks for the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch flat-screen TVs with premium channels
  • LED light bulbs, cribs/infant beds, and heating

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–11:00 AM for a fee: USD 26 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chelsea Chowder House
  • Chelsea Chowder House Bar
  • Midship Marketplace
  • Observation Bar

Things to do

  • 24-hour gym
  • Personal motorized watercraft
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 45,000 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator (42 inches wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • In-room accessibility available in select rooms
  • Lever door handles
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Biodegradable toiletries
  • Connecting rooms available
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone

Similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are available for USD 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 18.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Faxes
  • Fitness center access
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 26 for adults and USD 10 for children
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 15.00 per night
  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mary Queen
Queen Mary
Queen Mary Hotel
Queen Mary Hotel Long Beach
Queen Mary Long Beach
Queen Mary Los Angeles
Queen Mary California
The Queen Mary Hotel
The Queen Mary Long Beach
The Queen Mary Hotel Long Beach

Frequently asked questions

Is The Queen Mary pet-friendly?

Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 125 per stay and a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Queen Mary?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at The Queen Mary on Jun 19, 2023 start from $141.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Queen Mary?

Self parking is available for USD 30 per night. Valet parking is available for USD 35 per night.

What time is check-in at The Queen Mary?

Check-in is from 4 PM - midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Queen Mary?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Queen Mary located?

Located in the heart of Long Beach, this hotel is within a 5-minute walk of RMS Queen Mary and Long Beach Cruise Terminal. Aquarium of the Pacific and Pike at Rainbow Harbor are also within 2 mi (3 km).

The Queen Mary Reviews

The Queen Mary Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1012 reviews" "
" "10 - Excellent 36%
Rating 8 - Good. 302 out of 1012 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 152 out of 1012 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 109 out of 1012 reviews" "
" "4 - Poor 11%
Rating 2 - Terrible. 88 out of 1012 reviews" "
" "2 - Terrible 9%

7.6/10

Cleanliness

7.9/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I tried to make a reservation on the Queen Mary website and could not do it. It required a two night stay, which I was planning on anyway, but I had no luck plugging in the dates. I ended up booking through Expedia. The hotel itself is beautiful, I have stayed there before. But the area around the property is very run down and the entrance to the parking area is dimly lit and difficult to navigate at night. Entrances and exits need to be more clearly identified, right now it is a free for all. If it was easier to get in and out of there, and if parking was free, the overall ship might get more business.
Stayed 2 nights in Jun 2023

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our check in time was 4pm, we got there at 3:45 and the staff said the room would be about an hour until ready and that they would call us when it was ready. 3 hours later and still no call. Then when I went to the staff to see about that room, the front desk agent seemed annoyed about me asking. Considering the Queen Mary just went over a 3 year renovation, I was expecting the property to be looking very nice and clean. Instead, there are floor tiles missing, everything seemed dirty and ancient. You can restore old wood panels and make them look nice, that was not the case here. $30 for parking overnight in a lot that doesn’t even have a security guard seems ridiculous too. Overall, I don’t think I will be revisiting the Queen Mary in the future.
Stayed 1 night in Jun 2023

10/10 Excellent

Veryl, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Cherie, Costa Mesa

Traveled with partner
Disliked: Staff & service, property conditions & facilities
horrible rooms. i could hear every word (and more) through the walls. Toilet had a weird handle and didnt flush all the way. Room was musty and felt more like a dungeon
Stayed 1 night in May 2023

6/10 Okay

Cameron

Traveled with partner
Liked: Staff & service
The stay was nice, but limited access to transportation and dining
Stayed 2 nights in May 2023

6/10 Okay

Jonathan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
I loved eveything about this place. Staff was so nice and helpful. I want yo go bak!
Stayed 1 night in May 2023

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Herlinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was as authentic as it can get for an old ocean liner. Room is a little small, but that’s expected. The onsite restaurant served among the best Sunday Brunch I’ve ever had, and great evening drinks in the lounge. Absolutely a great experience!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2020