Spectacular views, overall could have been better
Posted Dec 27, 2015
We stayed in villa 34 at Montecristo. The views were amazing! Private pool and hot tub was incredible. We booked with an all inclusive plan. Spent most of time at our villa or Peublo Bonito Sunset resort. The views from the Sky pool, the food and service was world class.
The one day we ventured to Peublo Bonito Rose, but was not able to book ride back on free shuttle and had to pay for taxi. Unfortunately, it was inconvenient to get anywhere. You needed to call for shuttle to take you so far, then wait for a golf cart to take you the rest of the way. With the incredible views, come steep mountain side that was difficult to walk down and way too difficult to walk up.
We had a mix of restaurant experiences, from amazing at Zao Shen, to average at Bistro, to horrible at Sunset Sushi where we experienced our worst dining experience ever. We were told 45 minute wait, after an hour and half wait, we were finally seated. We were informed that 5 items on menu were out. After an hour, and 2 of our party of 5 being served and finished eating, the remaining were brought dinners that were not ordered because they had run out of everything. 4 hours of our vacation wasted.
Villa had a full kitchen, but no bottled water or basic coffee in room. Had to order room service several times a day to get basic items. Were told that we could only order 2 beverages per person on each order.
The views were amazing from our villa, but had several issues at check-in that should n