Ratings based on 1,573 Verified Reviews

3.7 out of 5
74% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from arizona

hotel was ok far

Posted May 26, 2017
Pros: ?
Cons: Food
Location: everything was far downtown and marina
Only had one king bed there was 4 in our room. Downtown was 20 min away. Had to rent car. Same food it was not that great
2 out of 5
by A verified traveler from california

same food

Posted May 26, 2017
Cons: food
Location: downtown 25 min away
it was the same food, far from downtown walk was far to supermarket.
2 out of 5
by A verified traveler from California

Not that Nice

Posted May 26, 2017
Pros: entertainment was good
Cons: Bathrooms, food
Location: Location was far in the the downtown 20 min drive there was a store you had a 15 min walk.
Our bathroom was flooded every time we took baths water would come out of shower. Same food everyday
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Love the pool atmosphere and amazing scenery

Posted May 26, 2017
Too many sales pitch right when arriving, we check in and we're automatically sent to a sales pitch to buy a timeshare.. I just want to relax I just traveled all day and the last thing I want to do is listen to a 90 min sales presentation when I just arrived and haven't even seen the facility yet.. room and hotel is run down, it needs new doors, new paint, and bathroom upgrades. The food is not great but not bad, and I do feel alcohol drinks were watered down. But still a great atmosphere, even though this is all inclusive, you still will have to tip the staff.. or you will never get your drinks and will be literally ignored at the resort.
2 out of 5
by A verified traveler

It was disappointing..

Posted May 17, 2017
Pros: The kids water park.
Cons: FOOD!!!
Wish I had done a little more research on the hotel. Beach is closed for swimming. The food was disappointing. Not much variety. All staff was great.
Comment from Hotel Management
May 17, 2017 by Guest Services , Hotel Management
Thank you so much for your feedback and please accept my sincere apologies about the food. Any feedback we receive helps to make us better.
5 out of 5
Recommended
for Everyone
by A verified traveler from fl

Posted May 9, 2017
Friendly staff like Manuel Castro and Geovany at Solaris restaurant
Comment from Hotel Management
May 10, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Lemoore, CA

Nice!

Posted May 9, 2017
Pros: Our room, lobby, pool, service. Liked being able to have a late night snack.
Cons: Food, was very disappointed in the choices, breakfast was usually the best meal of the day.
Location: Really there weren't a lot to do near by, but there were buses available to take you where you wanted to go at a cheap price.
Hotel was very nice, staff was great, entertainment staff were awesome. Food was not that good, desserts were awful! Did not like the idea of having to join their "Club" to have all the benefits of the hotel.
Comment from Hotel Management
May 10, 2017 by Guest Services, Hotel Management
Thank you so much for your feedback and please accept my sincere apologies that your experience with the food was less than top, we are working on it. Any feedback we receive helps to make us better.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, Ca

Nice, and clean

Posted May 6, 2017
Thanks
Comment from Hotel Management
May 9, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

4 Days at Royal Solaris Los Cabos

Posted May 6, 2017
Pros: Service, Service, and Service again..... waiter Victor - numero uno!!! but, every last crew member of RS deserves a big credit.
Cons: I would move this hotel closer to Cabo San Lucas..... LOL
Location: San Jose del Cabo, 1/2 hour drive from Cabo San Lucas.
Good AI hotel with all that's needed for a great vacation if You are generally a positive person and like watching Your budget. Standard had been consistent with Cancun Royal Solaris which I've visited before. Facility of Cabo is bigger compare to Cancun, better in my opinion and well organized. Rooms are nice and clean. Disadvantage is the ocean's big waves, red flag disallowing to swim in the ocean (applies to pretty much every hotel in the area) and a lack of blue/clear Caribbean type water. Beach itself is great, and the weather (at least when I was there) was superb, sunny, warm (not too hot) with a slight breeze. Hotel is located in San Jose del Cabo, 1/2 hour drive from Cabo San Lucas where the most famous landmark of Los Cabos - El Arco is located along with other attractions. There are AI resorts in Cabo San Lucas with a pretty nice view of El Arco but I imagine these might be a bit more pricey.
Comment from Hotel Management
May 8, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback! You are rigth Victor is numero uno!
4 out of 5
Recommended
for Everyone
by A verified traveler from huynh

Nice hotel

Posted May 3, 2017
The hotel is nice the staff is very friendly but can't swim on the beach hotel need to upgrade the food just ok need more different kinds but finialy we are happy with the hotel recommendations with everyone
Comment from Hotel Management
May 5, 2017 by Guest Services, Hotel Management
Thanks for staying with us. We appreciate your feedback!