Arbor Hotel and Conference Center, Ascend Hotel Collection
3 out of 5
4.6/5 Wonderful
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant
Cleaning and safety practices
Cleaned with disinfectant
Hand sanitizer provided
Social distancing
Explore the area
Texas Water Rampage15 min walk
Ballet Lubbock3 min drive
Lubbock Premiere Cinema5 min drive
Lubbock, TX (LBB-Preston Smith Intl.)19 min drive
Choose dates to view prices
About this area
Lubbock
Arbor Hotel and Conference Center, Ascend Hotel Collection is located in Lubbock. The area's natural beauty can be seen at Huneke Park and Maxey Park, while Ballet Lubbock and Lubbock Premiere Cinema are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at United Spirit Arena or City Bank Coliseum.
Arbor Hotel and Conference Center, Ascend Hotel Collection
3-star hotel with free breakfast and restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a conference center, and a microwave in a common area. All 100 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sitting areas and refrigerators. Room service and coffee makers are standard, as are LCD TVs with cable channels.
Arbor Hotel and Conference Center, Ascend Hotel Collection offers 100 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.
49-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Social distancing measures in place
Safety measures
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free on-the-go breakfast available daily 6 AM–9 AM
1 restaurant
1 bar
Room service available
Things to do
24-hour fitness center
Seasonal outdoor pool
Spa tub
Family friendly
Laundry facilities
Refrigerator
Seasonal outdoor pool
Conveniences
ATM/banking services
Elevator
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Languages spoken
English
Business services
Business center
Conference center (3000 square feet of space)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Shared microwave
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Pillow-top mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Towels
Entertainment
49-inch LCD TV
Cable channels
Premium channels
Food and drink
Coffee/tea maker
Free bottled water
Refrigerator
More
Desk
Free local calls
Iron/ironing board
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in from 3 PM - 1 AM
Early check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from June to August
Pool access available from 10 AM to 11 PM
Property is also known as
Arbor Hotel Lubbock
Arbor Hotel
Arbor Lubbock
Arbor Hotel Ascend Hotel Collection Lubbock
Arbor Hotel Ascend Hotel Collection
Arbor Ascend Collection Lubbock
Arbor Ascend Collection
Arbor Hotel Conference Center an Ascend Hotel Collection
Arbor Hotel and Conference Center, Ascend Hotel Collection Hotel
Frequently asked questions
Yes, Arbor Hotel and Conference Center, Ascend Hotel Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Arbor Hotel and Conference Center, Ascend Hotel Collection cancellation policy on our site for more details about any exclusions or requirements.
As of May 13, 2021, prices found for a 1-night stay for 2 adults at Arbor Hotel and Conference Center, Ascend Hotel Collection on May 23, 2021 start from $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–11 PM.
No, only service animals are welcome at the property.
Self parking is free at this property.
Check-in is from 3 PM - 1 AM.
Check-out is at noon.
Situated in Lubbock, this hotel is 0.8 mi (1.3 km) from Texas Water Rampage and within 3 mi (5 km) of Ballet Lubbock and South Plains Mall. Lubbock Premiere Cinema is 2.8 mi (4.5 km) away.
I booked this hotel and thought when I booked it it was too pricy. I was right. Pool out of order, breakfast no good, no coffee or tea on the premises. Not happy at All!
This hotel is nicely located in Lubbock to shopping and restaurants. The hotel is very clean and in good condition. Gym and pool/hot tub remain closed but otherwise, good services and very nice rooms.
This hotel is conveniently located in an area with lots to do and beautifully lit at night! The staff is friendly and helpful and our room was super clean! The beds were my fav! The bar was open and very nice as well! It’s just super weird with COVID now because our normal free buffet breakfast was a brown bag full of breakfast snacks like granola bars and a muffin ( which was delish) and I think they served breakfast tacos (burritos) already wrapped up but I didn’t get a chance to eat one! I understand this is the new way thanks to COVID so no complaints here! I truly enjoyed our little weekend stay here and we will most likely stay again whenever we go back!
