10/10 Excellent
Amar
Nov 22, 2022
Amar
Stayed 1 night in Nov 2022
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Grand Hotel Villa Castagnola
Photo gallery for Grand Hotel Villa Castagnola
Overview of Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola
9.4/10 Exceptional
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Air conditioning
- Spa
- Restaurant
Viale Castagnola 31, Lugano, TI, 6906
Guests rated this location 9.5/10 - Exceptional
Explore the area
- Funicolare Monte Brè - Cassarate Station1 min walk
- Lake Lugano3 min walk
- University of Lugano16 min walk
- Lugano (LUG-Agno)10 min drive
Room options
About this area
Lugano
Located in Lugano, Grand Hotel Villa Castagnola is in the city center and on a lake. Shoppers can check out FoxTown Factory Stores, while everyone can enjoy the natural beauty of Lake Lugano and Parco Ciani. Traveling with kids? Consider Swissminiatur, or check out an event or a game at Pista La Resega.
What's nearby
- Funicolare Monte Brè - Cassarate Station - 1 min walk
- Lake Lugano - 3 min walk
- Parco Ciani - 12 min walk
- University of Lugano - 16 min walk
- Lungolago - 16 min walk
Getting around
Restaurants
- Gelateria Veneta - Lugano - 9 min walk
- Martini Lounge Caffè - 2 min walk
- Pane & Zucchero - 6 min walk
- Sweet Amalfi Sagl DA FRANCO - 9 min walk
- Ristorante Arté Galleria al Lago - 2 min walk
About this property
Grand Hotel Villa Castagnola
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Languages
Dutch, English, French, German, Italian, Russian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (CDC)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Masks available
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Electric car charging station on site
- Height restrictions apply for onsite parking
- Limo/town car service
- Secured, uncovered self parking on site (CHF 15 per day)
- Secured, covered valet parking on site (CHF 25 per day)
- Limited onsite parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Free buffet breakfast available daily
- 3 restaurants
- A bar/lounge
- A poolside bar
- Snack bar/deli
Restaurants on site
- La Rucola
- Le Relais
- Ristorante Arté al Lago
Things to do
- Arcade/game room
- Full-service spa
- Gym
- Indoor pool
- Library
- Outdoor tennis court
- Sauna
- Shopping
- Steam room
- Table tennis
Family friendly
- Arcade/game room
- DVD player
- Free crib
- In-room babysitting (surcharge)
- Indoor pool
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning/laundry service
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- 24-hour business center
- 4,864 square feet of conference space
- Computer station
- Meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Garden
- On a lake
- Pool loungers
- Terrace
Full-service spa
- 2 treatment rooms
- Body scrubs
- Body wraps
- Deep-tissue massages
- Facials
- Manicures/pedicures
- Sauna
- Spa open daily
- Steam room
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Elevator
- Handrails in stairways
- In-room accessibility (select rooms)
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs on site
More
- Banquet hall
- Designated smoking areas (fines apply)
- Fireplace in lobby
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Free crib
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Children's robe
- Children's slippers
- Free toiletries
- Hair dryer
- Slippers
- Toothbrush and toothpaste
- Towels
Entertainment
- 42-inch flat-screen TV with satellite channels
- DVD player
- Pay movies
Food and drink
- Champagne service
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Late-night room service
- Minibar
Outdoor space
- Deck/patio
More
- Access via exterior corridors
- Air conditioning
- Ceiling fan
- Connecting rooms available
- Desk
- Free daily newspapers
- Heating
- Phone
- Safe
- Soundproofed rooms
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Lugano
5 star
Hotel
Business friendly
Washer and dryer
Guest rating 4.5+
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 120 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
- Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Uncovered self parking fee: CHF 15 per day (in/out privileges)
- Covered valet parking fee: CHF 25 per day
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CHF 120 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May
Parking height restrictions apply
Children under 13 years old are not allowed in the spa without adult supervision
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.
Property is also known as
Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano
Frequently asked questions
Grand Hotel Villa Castagnola Reviews
Reviews
9.4
Exceptional
9.6/10
Cleanliness
9.5/10
Staff & service
8.5/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Fahad
Traveled with family
Oct 9, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Fahad
Stayed 2 nights in Oct 2022
10/10 Excellent
Kathleen
Traveled with partner
Sep 8, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kathleen
Stayed 1 night in Sep 2022
10/10 Excellent
Mrs.
Aug 22, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mrs.
Stayed 5 nights in Aug 2022
10/10 Excellent
Jai
Jul 21, 2022
Jai
Stayed 5 nights in Jul 2022
10/10 Excellent
fred
Traveled with group
Jul 1, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fred
Stayed 1 night in Jun 2022
10/10 Excellent
Roger
Jun 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roger
Stayed 1 night in Jun 2022
10/10 Excellent
Jeff
May 28, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jeff
Stayed 1 night in May 2022
10/10 Excellent
Kostiantyn, Belgrade
Traveled with group
Apr 15, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kostiantyn
Stayed 2 nights in Apr 2022
10/10 Excellent
Thomas
Traveled with group
Apr 13, 2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thomas
Stayed 2 nights in Apr 2022
General hotel information
Highly Rated Amenities | Conference Space & Beautiful Rooms |
|---|---|
Star Rating | 5 |
Nearest Airport | Lugano (LUG-Agno) |
Address | Viale Castagnola 31, Lugano, TI |
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