Ratings based on 79 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from London
Nice and quiet Hotel at a top spotPosted Dec 6, 2017
Pros: Nice and quiet Hotel at an attractive spot. Nice ambiente, clean rooms, and friendly and supportive staff.
Cons: The rooms would need some improvement. The pipes were filthy and smelly in the bathroom, and the water was leaking from the plumbing of the washbasin.
Location: Diving is obviously the main attraction to this location. But I am sure there is more to explore.
Nice and quiet Hotel at an attractive spot. Nice ambiente, clean rooms, and friendly and supportive staff. Diving is obviously the main attraction to this location. But I am sure there is more to explore
Very isolated place n food only so soPosted Nov 20, 2017 on Hotels
Vicinity very bad, diving quite expensive n not many divers to pool with.
for Everyoneby A verified traveler
Nice hotelPosted Nov 18, 2017
Me and my husband enjoy our stay here. Absolutely great place for vacation with your family and friends. Nice place, food and service.
by A verified traveler from Winnipeg, MB, CA
Very disappointed, money hungry attitudePosted Oct 22, 2017
It began with the front desk staff raving about our room having a queen bed as requested. When we got to the room it had two twin beds pushed together, nothing like requested. The balcony didn't match the online pictures. When I returned to front desk they told me first I got exactly as booked. Wow...so I had to push to even get a queen sized bed...but never did get the proper terrace room...you can see hotel has only 2 rooms that would appear as they show online for the terrace room. So first lie to customer. Second they advertised a baby shark in their enclosed pool to swim with. Well the reality is the baby shark was released long ago. Restaurant advertises the price of meals....then in fine print automatically adds 10 % extra charge to your bill...very fine print at bottoms of menu. Other services would be advertised at one price and then they ask you to pay more afterwards. Honeymoon package advertised at a price per night....only to find out that price is per person...who would want a honeymoon package for one? (Even if it had clearly stated per person pricing) WiFi only available in restaurant and very poor even then. On the good side some staff are very friendly and Good, room was clean. A few of the staff were too quick to be defensive about the facilities and thus wouldn't listen. I can't see myself going back....even with the incredible location.
by A verified traveler
Posted Sep 4, 2017 on Hotels
Very pleasant staff and very clean accommodation. The choice of food was limited.
by A verified traveler
Posted Sep 3, 2017 on Hotels
Posted May 14, 2017 on Hotels
Resort was clean, staff was courteous and friendly. Only comment is, because of the mountainous location, it is not advisable for guests with limited mobility.
Posted May 12, 2017 on Hotels
Hotel, staff are okay. Overall, the landscaping and design are really for active clients, not for senior citizens with weak knees or PWDs especially the stairs and up and down trail to cottages.Water is clear although some plastic and waste have started to dot the shore. Snorkeling and diving in front of hotel is overrated. Even the Cepoc Island beach snorkling is disappointing unless one ventures out deeper yet the variety of fish and corrals are limited. Kayaking is great though.
by A verified traveler from HKG
Beautiful view onlyPosted May 11, 2017
Hotel is generally clean and tidy, if not a little tired. Our room was adequate, but no phone, unstable tv and previous occupant's towels left behind, made us wonder about care and attention. Forget about eating between 9.30pm and 7am as there are no food options and nothing nearby. The bar closes at 10pm. Staff were friendly and courteous, however it was a case of always having to return to them after finding out their information was not accurate. This was particular regarding 'hotel facilities'. Service at the pool was non existent. That being said, the views and the location are wonderful. If diving on a budget is your thing, this location does it. We will not be returning.
Posted Mar 17, 2017 on Hotels