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Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Photo gallery for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Exterior
Terrace/patio
Front of property
Suite, 1 Bedroom | 1 bedroom, down comforters, free minibar, in-room safe
2 restaurants, lunch, dinner served; international cuisine

Overview of Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

Explore the area

  • Popular LocationTemple of the Sun4 min walk
  • Popular LocationCentral Plaza5 min walk
  • Popular LocationTemple of the Condor5 min walk

Room options

About this area

Machu Picchu

Located in Machu Picchu, Sanctuary Lodge, A Belmond Hotel, Machu Picchu is in the mountains and in a national park. Historic Sanctuary of Machu Picchu and Huayna Picchu reflect the area's natural beauty and area attractions include Butterfly Farm of Machu Picchu and Butterfly House. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours nearby.
Visit our Machu Picchu travel guideOpens in a new window
Map

What's nearby

  • Temple of the Sun - 4 min walk
  • Central Plaza - 5 min walk
  • Royal Tomb - 5 min walk
  • Sacristy - 5 min walk
  • Temple of the Condor - 5 min walk

Getting around

  • Machu Picchu Station - 1 min drive

Restaurants

  • Restaurant Fortaleza
  • Toto's House Restaurante
  • Full House Peruvian Cuisine
  • Munaycha
  • El Mirador - Snack Bar - 1 min walk

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5-star luxury hotel in the mountains
Take advantage of free full breakfast, a free daily manager's reception, and a terrace at Sanctuary Lodge, A Belmond Hotel, Machu Picchu. Treat yourself to spa services, such as a massage, a detox wrap, or a facial. Enjoy international cuisine and more at the two onsite restaurants. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Express check-out, a front-desk safe, and a porter/bellhop
  • Concierge services, free newspapers, and tour/ticket assistance
  • A vegetable garden, wedding services, and smoke-free premises
  • Guest reviews give good marks for the dining options, convenient parking, and helpful staff
Room features
All 31 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other amenities include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with satellite channels and DVD players
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Sanitary Protocol for Categorized Hotels (Peru)
Follows standard cleaning and disinfection practices of Belmond Protects (Belmond)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tampu
  • Tampu Bar
  • Tinkuy

Things to do

  • Hiking/biking trails

Family friendly

  • DVD player
  • Free crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Detox wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No elevator
  • Visual alarms in hallways

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower only
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 43-inch LCD TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 1:00 PM - midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
This property offers health screenings for COVID-19 for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A national sales tax between 10% to 18% will be charged upon check-out to residents of Peru regardless of length of stay, and non-residents staying in the country for 60 consecutive days or more. Travelers who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Machu Picchu
Machu Picchu Lodge
Machu Picchu Lodge Sanctuary
Machu Picchu Sanctuary
Machu Picchu Sanctuary Lodge
Sanctuary Lodge
Sanctuary Lodge Machu Picchu
Sanctuary Machu Picchu
Sanctuary Machu Picchu Lodge
Machu Picchu Sanctuary Hotel
Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

Frequently asked questions

Is Sanctuary Lodge, A Belmond Hotel, Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Sanctuary Lodge, A Belmond Hotel, Machu Picchu on Jun 25, 2023 start from $1,375.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Sanctuary Lodge, A Belmond Hotel, Machu Picchu doesn't offer parking.

What time is check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-in is from 1:00 PM - midnight.

What time is check-out at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sanctuary Lodge, A Belmond Hotel, Machu Picchu located?

Situated in a national park, this luxury hotel is 0.1 mi (0.1 km) from Historic Sanctuary of Machu Picchu and 2.4 mi (3.9 km) from Aguas Calientes Hot Springs. Temple of the Sun and Central Plaza are also within 10 minutes.

Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 299 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 61 out of 299 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 16 out of 299 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 11 out of 299 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 5 out of 299 reviews" "
" "2 - Terrible 2%

9.4/10

Cleanliness

9.3/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary Lodge is absolutely beautiful. The staff is exceptional and the food is delicious. With Machu Picchu outside the front doors there is no better place to stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Isuta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location location location. Small but super clean, wonderful service, very delicious meals

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay of a Lifetime
The most beautiful hotel you could ever imagine! There is no other setting like this in the world, so why would you stay anywhere else when you take a trip to Machu Picchu? The staff make every effort to make sure you are taken care of. They truly deliver first-class service at the Sanctuary Lodge. Bruno was such a pleasure to work with. The rooms are quite comfortable and the views from the hotel grounds are stunning. The food at the restaurant is fantastic. We loved that they had changing rooms for guests to take a shower and change clothes for the train even after checking out. I would recommend a stay here a thousand times over. This may be a once in a lifetime traveling experience, so making a reservation here is a must!
Stayed 1 night in Oct 2022

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Karim, Las Condes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel at the foothills of Machu Picchu.Must stay location with amazing staff, wonderful amenities and great views. Truly a sanctuary in the middle of the mountains!
Stayed 2 nights in Oct 2022

10/10 Excellent

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Herminio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all this hotel was so bad that I did not even get to stay in it. I made reservations three months in advance and the last day before flying out to Peru I get a message that my reservation has been cancel. To this day I do not know what happen and why my reservation was cancel. No one was able to help me out and I ended up staying in a different hotel at no fault of mine. Bad service bad communication bad everything. Don’t book here they will cancel your res.
Stayed 1 night in Jul 2022

10/10 Excellent

Enrico, Lexington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Perfect location! Great service! Highly Recommend!!
Stayed 1 night in Jul 2022