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Sonder Santa Ana

Photo gallery for Sonder Santa Ana

Studio | Premium bedding, pillowtop beds, in-room safe, blackout drapes
Apartment, 1 Bedroom, Terrace | Balcony
Apartment, 2 Bedrooms, Patio | Balcony
Apartment, 3 Bedrooms | Living room | 42-inch flat-screen TV with digital channels, Smart TV
Apartment, 1 Bedroom, Terrace | Living room | 42-inch flat-screen TV with digital channels, Smart TV

Overview of Sonder Santa Ana

Sonder Santa Ana

3.5 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Business services
Map
Calle del Principe 11, Madrid, 28012

Explore the area

  • Popular LocationPuerta del Sol3 min walk
  • Popular LocationPlaza Mayor9 min walk
  • Popular LocationPrado Museum12 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)26 min drive

Room options

About this area

Madrid

Sonder Santa Ana is located in Madrid Centro, a neighborhood in Madrid with great shopping. El Retiro Park and Casa de Campo reflect the area's natural beauty and area attractions include Cava Baja and Royal Botanical Garden. Madrid Wax Museum and Madrid Amusement Park are also worth visiting.
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Map

What's nearby

  • Puerta del Sol - 3 min walk
  • Gran Via Street - 6 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 12 min walk

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • La Rollerie - 2 min walk
  • La Casa del Abuelo - 2 min walk
  • Chuka Ramen Bar - 2 min walk
  • La Venencia - 2 min walk
  • Venta El Buscón - 3 min walk

About this property

Sonder Santa Ana

3.5-star Madrid aparthotel in Madrid Centro, walk to Puerta del Sol
This smoke-free aparthotel features a computer station, multilingual staff, and free WiFi in public areas. Other amenities include a reception hall. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a Smart TV with digital channels. Comforts include a pillowtop bed and premium bedding, and also available are a coffee/tea maker and a flat-screen TV.
Sonder Santa Ana offers 35 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Toaster

Bedrooms

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • 42-inch Smart TV with digital channels

Laundry

  • Laundry detergent
  • Washing machine

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Multilingual staff
  • Safe

General

  • 1 building
  • 35 rooms
  • 6 floors
  • Reception hall

Similar properties

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Madrid
Madrid
Madrid Centro
Madrid Centro
Air conditioned
Air conditioned
3 star
3 star
Free WiFi
Free WiFi
Business friendly
Business friendly
Apart-hotel
Apart-hotel
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
Sonder Santa Ana Madrid
Sonder Santa Ana Aparthotel
11Th Principe by Splendom Suites
Sonder Santa Ana Aparthotel Madrid

Frequently asked questions

Is Sonder Santa Ana pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sonder Santa Ana?

As of Feb 7, 2023, prices found for a 1-night stay for 2 adults at Sonder Santa Ana on Feb 9, 2023 start from $118.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sonder Santa Ana?

This property doesn't offer parking.

What time is check-in at Sonder Santa Ana?

Check-in is from 4:00 PM - midnight.

What time is check-out at Sonder Santa Ana?

Check-out is at 11 AM.

Where is Sonder Santa Ana located?

Located in Madrid Centro, this aparthotel is within a 10-minute walk of Puerta del Sol, Gran Via Street, and Plaza Mayor. Prado Museum and El Retiro Park are also within 2 mi (3 km). Sol Station and Sevilla Station are within a 5-minute walk.

Can I cancel my reservation for free at Sonder Santa Ana and receive a full refund?

Yes, Sonder Santa Ana offers free cancellation on select room rates, because flexibility matters! Please refer to Sonder Santa Ana cancellation policy on our site for more details about any exclusions or requirements.

Sonder Santa Ana Reviews

Sonder Santa Ana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 399 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 114 out of 399 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 31 out of 399 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 4 out of 399 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 7 out of 399 reviews" "
" "2 - Terrible 2%

9.2/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

Reviews

6/10 Okay

William

Traveled with family
Liked: Cleanliness, property conditions & facilities
The check-in process was terribly difficult and the Sonder representatives did not know what they were doing. The area around the apartment is terribly noisy - partying until early morning hours every night.
Stayed 7 nights in Oct 2022

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, clean and comfortable
Stayed 1 night in Sep 2022

8/10 Good

Tobee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious 👌 And nicely decorated A small dresser would be appreciated The night clubs on the street gave off noise very late and into the morning and there was lots of trash each morning as a result.
Stayed 4 nights in Sep 2022

10/10 Excellent

Anna

Stayed 4 nights in Sep 2022

8/10 Good

Maurilia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean
Stayed 6 nights in Aug 2022

6/10 Okay

Victoria

Traveled with family
Liked: Property conditions & facilities
If you don’t mind having zero staff on site, then you’ll love this place. The check-in process was so awful I wanted to scream at the guy on the phone who was in Barcelona and trying so hard to help. There are no physical keys so you have to check in on line using their horribly cumbersome website and then wait for an email to give you the codes. You have to register every guest before you can get the codes, and that means entering passport info multiple times. So frustrating. On the upside we were grateful to have central air conditioning during one of the hottest weeks of the summer, and the kitchenette was useful. But we had to wait 2 days for more toilet paper. Unacceptable.
Stayed 6 nights in Jul 2022

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, room, and service
We really enjoyed our stay in a family suite. We only stayed one night, but wish we had stayed longer!
Stayed 1 night in Jan 2020

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, center of downtown, stuff s are super nice.
Stayed 3 nights in Dec 2019

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, many good restaurants and shopping places nearby, walking distance to many tourist attractions. No need to even take the metro. The front desk provides a map and detailed explanations of locations of places to visit, very helpful. I did not give a perfect score on conditions because the electronic key cards did not work and we only got one metal key for the 4 of us. But it worked out fine.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Seems like our apartment could use a refresh . Location was excellent and were the staff. F
Stayed 2 nights in Dec 2019