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Hotel ILUNION Suites Madrid

Photo gallery for Hotel ILUNION Suites Madrid

Down comforters, in-room safe, desk, blackout drapes
View from room
Down comforters, in-room safe, desk, blackout drapes
Down comforters, in-room safe, desk, blackout drapes
Double Room | View from room

Overview of Hotel ILUNION Suites Madrid

UNESCO Sustainable Travel Pledge

Hotel ILUNION Suites Madrid

4.0 star property

8.6/10 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Lopez de Hoyos, 143, Madrid, Madrid, 28002

Explore the area

  • Popular LocationPaseo de la Castellana3 min drive
  • Popular LocationSantiago Bernabeu Stadium10 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)11 min drive
  • Popular LocationWiZink Center12 min drive

Room options

About this area

Madrid

Hotel ILUNION Suites Madrid is located in Ciudad Jardín, a neighborhood in Madrid, and is in a shopping district and near a metro station. Sorolla Museum and Calle de Alcalá are local landmarks, and some of the area's attractions include Madrid Wax Museum and Royal Botanical Garden. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabeu Stadium or Las Ventas. Guests love the hotel's convenience to public transportation: Alfonso XIII Station is just steps away and Prosperidad Station is 8 minutes by foot.

What's nearby

  • Paseo de la Castellana - 3 min drive
  • Gate of Europe - 5 min drive
  • Santiago Bernabeu Stadium - 10 min drive
  • WiZink Center - 12 min drive
  • Plaza de Castilla - 15 min drive

Getting around

  • Alfonso XIII Station - 1 min walk
  • Nuevos Ministerios Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • Restaurante Xing - 2 min walk
  • Gran Vuelo - 3 min walk
  • El Flaco - 3 min walk
  • La Toná - 4 min walk
  • Vips - 4 min walk

About this property

Hotel ILUNION Suites Madrid

4-star eco-friendly hotel located in Ciudad Jardín
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site at Hotel ILUNION Suites Madrid. Be sure to enjoy a meal at El Fogon, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Free newspapers, wedding services, and a 24-hour front desk
  • A TV in the lobby, an elevator, and concierge services
  • Guest reviews say great things about the overall value and proximity to public transit
Room features
All 152 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 23 per day)
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Weekday buffet breakfast available 7:30 AM–11:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (6,997 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6.00 for children (approximately)
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Frequently asked questions

Is Hotel ILUNION Suites Madrid pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel ILUNION Suites Madrid?

As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Hotel ILUNION Suites Madrid on Feb 5, 2023 start from $62.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel ILUNION Suites Madrid?

Self parking is available for EUR 23 per day.

What time is check-in at Hotel ILUNION Suites Madrid?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ILUNION Suites Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ILUNION Suites Madrid located?

Located in Ciudad Jardín, this eco-friendly hotel is 0.6 mi (1 km) from National Auditorium of Music and within 3 mi (5 km) of Gran Via Street and Santiago Bernabeu Stadium. El Retiro Park is 2.2 mi (3.5 km) away. Alfonso XIII Station is only a 2-minute walk and Prosperidad Station is 8 minutes.

Can I cancel my reservation for free at Hotel ILUNION Suites Madrid and receive a full refund?

Yes, Hotel ILUNION Suites Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel ILUNION Suites Madrid cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1006 reviews" "
" "10 - Excellent 49%
Rating 8 - Good. 389 out of 1006 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 93 out of 1006 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 20 out of 1006 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 8 out of 1006 reviews" "
" "2 - Terrible 1%

8.9/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margaryta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty large rooms with good services. Convenient for families

10/10 Excellent

Alioune

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet, spacious rooms and friendly staff.
Stayed 3 nights in Dec 2022

6/10 Okay

Verified traveler

Far from the action
The location was in a very quiet neighborhood far from the action. It was okay because the metro station Alfonso XIII was close by and the system is good enough to get you everywhere you want to go. Believe any review that alerts you that the walls are seriously paper thin!!! I heard a man yawn and of course all slamming of the door opening and closing!! The pillows are also awful! The reception staff were always looking down at their computer monitors whenever I passed by and were not friendly at all. As a solo traveler, it would have been nice to exchange some pleasantries with staff at least. Another good thing about this location other than the metro stop is that a secondary location of Chocolatería San Gines is also close by and perfect for breakfast because it’s not crowded and busy in the mornings!
Stayed 7 nights in Oct 2022

8/10 Good

Yohana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant stay at Ilunion Suite Hotel. Staff were very friendly and helpful. The room and common areas were very clean. I liked the smell at the lobby. I asked the receptionist what they used for that smell wanting to buy for my home, but she said it was made special for Ilunion hotels only. Breakfast was excellent, so many varieties and of very good qualities. Staff in the breakfast room were also very nice and polite. The only downside was there was no kettle in the room, I had to go downstairs and took 2-3 cups of hot water to the room each time; not a big deal though. The location is very convenient, only 350m to a metro station. Highly recommended.
Stayed 2 nights in Sep 2022

8/10 Good

Israel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in really good condition, staff was helpful.
Stayed 1 night in Oct 2022

6/10 Okay

Jia-Yi, carmichael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Convenient location that was close to the metro and bus lines and there were many food options around. The hotel itself was okay. The room was spacious but not laid out in a great way and beds were not comfortable. The front desk staff seemed overwhelmed at times and I asked for a few things the first day that weren’t delivered to the room. The cleaning staff were very nice though. The walls were very thin and this was the main issue that I had with the hotel. I was on a floor that 5 rooms surrounding us and every night the people staying in the rooms would come back at 1am and talk loudly, scream, fight, etc with each other. This would go on for 1-2 hours in the middle of the night. The hotel did nothing about this and I had a water bottle thrown at me by another hotel guest.
Stayed 3 nights in Sep 2022

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Dragos, Taos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022