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Hyatt Centric Gran Via Madrid

Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Junior Suite | View from room

Overview of Hyatt Centric Gran Via Madrid

Hyatt Centric Gran Via Madrid

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Gran Via 31, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol5 min walk
  • Popular LocationLope de Vega Theatre6 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)23 min drive

Room options

About this area

Madrid

Hyatt Centric Gran Via Madrid is located in Madrid Centro, a neighborhood in Madrid with great shopping. Prado Museum and Teatro Rialto are cultural highlights, and some of the area's activities can be experienced at Calle de Alcalá and Club de Campo Villa de Madrid. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabeu Stadium or WiZink Center. Guests appreciate the hotel's central location.

What's nearby

  • Puerta del Sol - 5 min walk
  • Lope de Vega Theatre - 6 min walk
  • Plaza Mayor - 9 min walk
  • Plaza de la Villa - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • Artemisa - 2 min walk
  • Five Guys - 2 min walk
  • Valverde - 2 min walk
  • Takos Al Pastor - 2 min walk
  • Tapa Tapa - 2 min walk

About this property

Hyatt Centric Gran Via Madrid

5-star luxury hotel near Gran Via Street
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides a terrace, a garden, and dry cleaning/laundry services. The onsite restaurant, Hielo y Carbon, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a 24-hour gym.
Additional perks include:
  • Buffet breakfast (surcharge), a porter/bellhop, and meeting rooms
  • An elevator, luggage storage, and laundry services
  • Smoke-free premises, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the central location
Room features
All 159 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 25 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2121 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Centric Gran Via Madrid pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hyatt Centric Gran Via Madrid?

As of Dec 9, 2022, prices found for a 1-night stay for 2 adults at Hyatt Centric Gran Via Madrid on Jan 8, 2023 start from $211.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Gran Via Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Centric Gran Via Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Gran Via Street. Puerta del Sol and Plaza Mayor are also within 10 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 2 minutes.

Can I cancel my reservation for free at Hyatt Centric Gran Via Madrid and receive a full refund?

Yes, Hyatt Centric Gran Via Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Centric Gran Via Madrid cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 437 out of 578 reviews" "
" "10 - Excellent 76%
Rating 8 - Good. 96 out of 578 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 26 out of 578 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 11 out of 578 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 8 out of 578 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Good

Milky
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Hyatt. The staff is super friendly. We travel with a service dog (perro guía) and they really made sure we had a great visit.
Stayed 5 nights in Nov 2022

10/10 Excellent

LUIS
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, all the main attractions were walking distance away. Polite and courteous staff, the rooms are clean and most importantly, the bed is very comfortable.

10/10 Excellent

Nikolina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service

10/10 Excellent

Haydee
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location .. Beautiful facility.. Great staff ..

8/10 Good

Leonard
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Room was very good. For a premium room - looking onto another building with tenants just a few feet away - not what i consider premium. Nor did i like the "upgrade sell" when i arrived - of course with a better view for more money.
Stayed 7 nights in Oct 2022

10/10 Excellent

Adrienne
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the heart of central Madrid. Every main attraction is within a half mile east or a half mile west of the hotel. This is truly a walkable city! The room was comfortable in size and very clean. While the hotel encourages you to be ecologically minded, we needed to replenish the towels daily, as there was no place to hang them in the bathroom to dry. In addition, the top cover on the bed was too warm. They'd be better off using a top sheet, plus the cover so you have an option. Staff could not be more helpful or nice. What a pleasure!
Stayed 5 nights in Oct 2022

10/10 Excellent

Rodolfo
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor: La ubicación Lo que no me gusto: El A/C en la recepción y en el área del bar en el lobby era insuficiente.
Stayed 2 nights in Oct 2022

10/10 Excellent

Li-Chin
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wondering location and staff are very friendly and helpful, the hotel smells very nice.
Stayed 3 nights in Oct 2022

8/10 Good

RAFAEL, MIAMI
Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
To noisy
Stayed 4 nights in Oct 2022

10/10 Excellent

Ana Maria
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk at check in was seamless, professional very kind and helpful Sarah. Concierge staff was there to hold our bags after check out and make it easy to enjoy our day. Property has beautiful rooftop bar, highly recommend.
Stayed 1 night in Sep 2022