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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
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Guest reviews

4.6/5 Wonderful
387 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationTeatro Lara4 min walk
Popular LocationPuerta del Sol5 min walk
Popular LocationLope de Vega Theatre6 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)28 min drive

Choose dates to view prices

  • Room, 1 King Bed (Gran Via View)

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed (Gran Via View)
  • Room, 2 Double Beds

    Room amenities

    • 376 sq ft
    • Sleeps 3
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Room, 1 King Bed, Terrace

    Room amenities

    • 322 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Terrace
  • Executive Suite

    Room amenities

    • 645 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite
  • Junior Suite

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite
  • Room, 1 King Bed

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Room, 2 Twin Beds

    Room amenities

    • 322 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Suite, Terrace

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite, Terrace

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Madrid

Located in Madrid, Hyatt Centric Gran Via Madrid is in an area with great shopping. Puerta del Sol and Plaza Mayor are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Principe Pio. Madrid Amusement Park and Madrid Zoo Aquarium are not to be missed. Our guests appreciate the hotel's central location.

Visit our Madrid travel guide
Map
Popular Location

What's nearby

  • Teatro Lara - 4 min walk
  • Puerta del Sol - 5 min walk
  • Lope de Vega Theatre - 6 min walk
  • Plaza Mayor - 9 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 28 min drive

Restaurants

  • Hielo y Carbon — 1 min walk
  • Via Fantastica — 1 min walk
  • 19 Sushi - 1 min walk
  • Puerto Rico - 1 min walk
  • Shi-Shang - 2 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury Madrid hotel in Centro, walk to Gran Via Street
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. All 159 rooms offer free WiFi, 24-hour room service, and TVs with satellite channels. Guests will also find minibars, premium bedding, and coffee makers.
Hyatt Centric Gran Via Madrid offers 159 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Discounted parking nearby
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (2121 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • 55-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 18 2020 to August 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) and GBAC STAR (Hyatt) guidelines

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Hyatt Centric Gran Via Madrid and receive a full refund?
Yes, Hyatt Centric Gran Via Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Centric Gran Via Madrid cancellation policy on our site for more details about any exclusions or requirements.
Is Hyatt Centric Gran Via Madrid pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at this property?
Check-in is from 3:00 PM–noon. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Hyatt Centric Gran Via Madrid provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Centro, this luxury hotel is within a 5-minute walk of Gran Via Street, Puerta del Sol, and Teatro Lara. Plaza Mayor and Teatro Rialto are also within 10 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 2 minutes.

Guest reviews

Overall score and ratings for Hyatt Centric Gran Via Madrid

4.6
Wonderful
5 - Excellent
285
4 - Good
71
3 - Okay
17
2 - Mediocre
9
1 - Poor
5
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 7 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 6 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    great business hotel in heart of Madrid

    The hotel is in great location, stayed a number of times now, great business hotel

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Feb 2020