Hyatt Centric Gran Via Madrid

Photo gallery for Hyatt Centric Gran Via Madrid

Featured Image
Terrace/Patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hyatt Centric Gran Via Madrid

Hyatt Centric Gran Via Madrid

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Gran Via 31, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol5 min walk
  • Popular LocationLope de Vega Theatre6 min walk
  • Popular LocationPlaza Mayor9 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)16 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Hyatt Centric Gran Via Madrid is in an area with great shopping. Royal Palace of Madrid and Paseo del Prado are notable landmarks, and travelers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas. Guests appreciate the hotel's central location.

What's nearby

  • Puerta del Sol - 5 min walk
  • Lope de Vega Theatre - 6 min walk
  • Plaza Mayor - 9 min walk
  • Plaza de la Villa - 12 min walk
  • Thyssen-Bornemisza National Museum - 13 min walk

Restaurants

  • Hielo y Carbon — 1 min walk
  • Via Fantastica — 1 min walk
  • Mc Donald's — 2 min walk
  • Artemisa — 2 min walk
  • La Gastro — 2 min walk

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

About this property

Hyatt Centric Gran Via Madrid

5-star luxury hotel near Gran Via Street
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides free WiFi, 2 bars, and dry cleaning/laundry services. Hielo y Carbon, the onsite restaurant, features international cuisine.
Additional perks include:
  • Breakfast (surcharge), a 24-hour front desk, and meeting rooms
  • Luggage storage, multilingual staff, and a front desk safe
  • Guest reviews speak highly of the central location
Room features
All guestrooms at Hyatt Centric Gran Via Madrid have comforts such as 24-hour room service and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space (2121 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • 55-inch TV
  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 324 out of 430 reviews
5 - Excellent 75%
Rating 4 - Good. 73 out of 430 reviews
4 - Good 17%
Rating 3 - Okay. 18 out of 430 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 430 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 430 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 6 nights in Nov 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubica
Stayed 4 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the customer service. Attentiveness, and cleaning facilities
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buena ubicacion,el servicio exelente y muy atentos en todo
Stayed 3 nights in Oct 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great Hotel the staff is friendly and the rooms are great and clean
Stayed 5 nights in Oct 2021