Ratings based on 490 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted Nov 24, 2020
by A verified traveler
excellent service,
Posted Oct 13, 2020 on Hotelsexcellent service, always friendly and willing to help you.
Comment from Hotel Management
Oct 13, 2020 by La réception, Hotel Management
Merci monsieur Alejandro de votre commentaire et d'avoir séjourné chez-nous..
Au plaisir de vous revoir bientôt!
by A verified traveler
Posted Sep 8, 2020
Comment from Hotel Management
Sep 20, 2020 by La réception, Hotel Management
Un grand merci pour votre commentaire et au plaisir de vous revoir cet hiver sur notre sentier glacé!
La réception
by A verified traveler
Posted Aug 29, 2020 on Hotels
Comment from Hotel Management
Sep 20, 2020 by La réception, Hotel Management
Un grand merci pour votre commentaire et au plaisir de vous revoir cet hiver sur notre sentier glacé!
La réception
by A verified traveler
Posted Aug 27, 2020
Nice room with view on the boardwalk and the lake but poor service
by A verified traveler
Posted Aug 24, 2020 on Hotels
by A verified traveler
Bad service
Posted Aug 21, 2020 on HotelsTerrible service! Clean rooms, outdated decor.
We reserved a room with a balcony and Queen bed, and got neither of these. Upon discussion with the receptionist, she told us that we should have called the hotel to verify that what was being offered on hotels.com corresponded to what the hotel offered. This is absolutely ridiculous! She also excused the error by saying that we booked only a few days ahead (how is this relevant?). The only reason we booked at this overpriced hotel was for the balcony, which allows us to make a little noise outside while our baby sleeps.
Ultimately, she gave us a small rebate, but certainly not enough to make up for the unapologetic response and attitude. We certainly will not be staying here again.
by A verified traveler
Good stay good view
Posted Aug 16, 2020 on Hotelsby A verified traveler
Posted Mar 8, 2020
Location and cleanliness. Nice and friendly service.
Comment from Hotel Management
Mar 8, 2020 by The reception, Hotel Management
Thank you for yours comments; we appreciate very much.
Nice to see you soon!
by A verified traveler
Posted Feb 25, 2020 on Hotels