Ratings based on 490 Verified Reviews

4.0 out of 5
75% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2020
5 out of 5
by A verified traveler

excellent service,

Posted Oct 13, 2020 on Hotels
excellent service, always friendly and willing to help you.
Comment from Hotel Management
Oct 13, 2020 by La réception, Hotel Management
Merci monsieur Alejandro de votre commentaire et d'avoir séjourné chez-nous.. Au plaisir de vous revoir bientôt!
5 out of 5
by A verified traveler

Posted Sep 8, 2020
Comment from Hotel Management
Sep 20, 2020 by La réception, Hotel Management
Un grand merci pour votre commentaire et au plaisir de vous revoir cet hiver sur notre sentier glacé! La réception
4 out of 5
by A verified traveler

Posted Aug 29, 2020 on Hotels
Comment from Hotel Management
Sep 20, 2020 by La réception, Hotel Management
Un grand merci pour votre commentaire et au plaisir de vous revoir cet hiver sur notre sentier glacé! La réception
3 out of 5
by A verified traveler

Posted Aug 27, 2020
Nice room with view on the boardwalk and the lake but poor service
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 24, 2020 on Hotels
1 out of 5
by A verified traveler

Bad service

Posted Aug 21, 2020 on Hotels
Terrible service! Clean rooms, outdated decor. We reserved a room with a balcony and Queen bed, and got neither of these. Upon discussion with the receptionist, she told us that we should have called the hotel to verify that what was being offered on hotels.com corresponded to what the hotel offered. This is absolutely ridiculous! She also excused the error by saying that we booked only a few days ahead (how is this relevant?). The only reason we booked at this overpriced hotel was for the balcony, which allows us to make a little noise outside while our baby sleeps. Ultimately, she gave us a small rebate, but certainly not enough to make up for the unapologetic response and attitude. We certainly will not be staying here again.
4 out of 5
by A verified traveler

Good stay good view

Posted Aug 16, 2020 on Hotels
5 out of 5
by A verified traveler

Posted Mar 8, 2020
Location and cleanliness. Nice and friendly service.
Comment from Hotel Management
Mar 8, 2020 by The reception, Hotel Management
Thank you for yours comments; we appreciate very much. Nice to see you soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 25, 2020 on Hotels